【在線投訴】雅迪電動車電池“餓死”不在保修范圍
2022-08-04 北京市 點擊:次
2021年4月5日,北京(jing)市門頭溝區(qu)的(de)吳先生在門頭溝區(qu)線下雅迪專賣店,購(gou)買電動自(zi)行車一(yi)輛(liang),花費約4100元。
近期吳(wu)(wu)先生發(fa)現(xian)電(dian)動車電(dian)池出現(xian)問題,到(dao)線下門店維(wei)修,店員稱(cheng)吳(wu)(wu)先生的(de)電(dian)動車電(dian)池“餓死”不在保修范圍內。
隨(sui)后吳先(xian)生多次致電雅(ya)迪客服但(dan)一直無法接通。他的訴求是雅(ya)迪電動車對自己(ji)的電動車電池進(jin)行保修(xiu)。
【小知識】電(dian)(dian)(dian)(dian)(dian)動(dong)(dong)(dong)車(che)(che)在存放(fang)(fang)過程中(zhong),電(dian)(dian)(dian)(dian)(dian)池會有自放(fang)(fang)電(dian)(dian)(dian)(dian)(dian)的(de)功(gong)能,如(ru)果電(dian)(dian)(dian)(dian)(dian)動(dong)(dong)(dong)車(che)(che)長(chang)時間(jian)沒(mei)有騎(qi),也(ye)沒(mei)有充(chong)(chong)電(dian)(dian)(dian)(dian)(dian),并且電(dian)(dian)(dian)(dian)(dian)動(dong)(dong)(dong)車(che)(che)坐墊(dian)底下的(de)空氣(qi)開關(guan)也(ye)沒(mei)有關(guan),每天(tian)自放(fang)(fang)電(dian)(dian)(dian)(dian)(dian)約有0.3%~0.5%,長(chang)時間(jian)沒(mei)有充(chong)(chong)電(dian)(dian)(dian)(dian)(dian)導致電(dian)(dian)(dian)(dian)(dian)動(dong)(dong)(dong)車(che)(che)持續慢(man)性(xing)放(fang)(fang)電(dian)(dian)(dian)(dian)(dian),當電(dian)(dian)(dian)(dian)(dian)動(dong)(dong)(dong)車(che)(che)把電(dian)(dian)(dian)(dian)(dian)池的(de)電(dian)(dian)(dian)(dian)(dian)完全放(fang)(fang)完了(le),這時候電(dian)(dian)(dian)(dian)(dian)池就容易虧(kui)電(dian)(dian)(dian)(dian)(dian)“餓(e)(e)死(si)”了(le)。電(dian)(dian)(dian)(dian)(dian)池“餓(e)(e)死(si)”這種情況,一般情況下電(dian)(dian)(dian)(dian)(dian)動(dong)(dong)(dong)車(che)(che)充(chong)(chong)電(dian)(dian)(dian)(dian)(dian)器無法充(chong)(chong)電(dian)(dian)(dian)(dian)(dian),顯示狀態為(wei)綠燈,或者(zhe)不停地閃爍(shuo),這種情況都屬(shu)于電(dian)(dian)(dian)(dian)(dian)池餓(e)(e)死(si)。

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