本(ben)人(ren)(ren)6月(yue)(yue)(yue)29號(hao)在(zai)深(shen)圳福(fu)田區福(fu)民(min)路(lu)高(gao)發城(cheng)池(chi)蘇寧(ning)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)器(qi)購買了一(yi)臺(tai)1.5匹(pi)美(mei)(mei)(mei)的(de)(de)(de)(de)變頻空(kong)(kong)調(diao)(diao)，7月(yue)(yue)(yue)1號(hao)上(shang)(shang)午(wu)12點(dian)安裝(zhuang)完(wan)成，我(wo)(wo)(wo)(wo)(wo)(wo)(wo)一(yi)直(zhi)開著空(kong)(kong)調(diao)(diao)17度(du)運行，但(dan)(dan)(dan)(dan)開足4_5小(xiao)(xiao)時(shi)空(kong)(kong)調(diao)(diao)室溫顯示26_27度(du)，之后電(dian)(dian)(dian)(dian)(dian)(dian)(dian)安裝(zhuang)師(shi)(shi)傅(fu)過(guo)來(lai)檢(jian)測(ce)(ce)，師(shi)(shi)傅(fu)用(yong)一(yi)個溫度(du)器(qi)放在(zai)出風口處約40分鐘后溫度(du)器(qi)上(shang)(shang)顯示11.7度(du)，但(dan)(dan)(dan)(dan)室內溫度(du)仍(reng)然26度(du)。師(shi)(shi)傅(fu)說(shuo)空(kong)(kong)調(diao)(diao)和(he)(he)(he)安裝(zhuang)都沒(mei)(mei)問題他(ta)(ta)(ta)也沒(mei)(mei)辦(ban)法，讓(rang)我(wo)(wo)(wo)(wo)(wo)(wo)(wo)們(men)(men)打(da)(da)美(mei)(mei)(mei)的(de)(de)(de)(de)公(gong)司(si)(si)。我(wo)(wo)(wo)(wo)(wo)(wo)(wo)立(li)即(ji)(7月(yue)(yue)(yue)1號(hao)19:20)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)美(mei)(mei)(mei)的(de)(de)(de)(de)公(gong)司(si)(si)告(gao)訴(su)(su)(su)他(ta)(ta)(ta)們(men)(men)“我(wo)(wo)(wo)(wo)(wo)(wo)(wo)家客(ke)廳(ting)16.5平米，買了美(mei)(mei)(mei)的(de)(de)(de)(de)1.5匹(pi)空(kong)(kong)調(diao)(diao)，但(dan)(dan)(dan)(dan)開17度(du)幾小(xiao)(xiao)時(shi)室內還(huan)(huan)是不(bu)(bu)涼”.美(mei)(mei)(mei)的(de)(de)(de)(de)員工(gong)(工(gong)號(hao)1078)講這(zhe)款空(kong)(kong)調(diao)(diao)足夠22平米空(kong)(kong)間制冷，還(huan)(huan)講會(hui)(hui)在(zai)24小(xiao)(xiao)時(shi)內派美(mei)(mei)(mei)的(de)(de)(de)(de)員工(gong)上(shang)(shang)門檢(jian)測(ce)(ce)·但(dan)(dan)(dan)(dan)7月(yue)(yue)(yue)2號(hao)我(wo)(wo)(wo)(wo)(wo)(wo)(wo)在(zai)家足足等了一(yi)天都沒(mei)(mei)人(ren)(ren)和(he)(he)(he)我(wo)(wo)(wo)(wo)(wo)(wo)(wo)聯系(xi)(xi)，下(xia)午(wu)16點(dian)左右我(wo)(wo)(wo)(wo)(wo)(wo)(wo)又(you)開始(shi)打(da)(da)他(ta)(ta)(ta)們(men)(men)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)話(hua)(hua)投(tou)訴(su)(su)(su)，他(ta)(ta)(ta)們(men)(men)員工(gong)一(yi)直(zhi)講會(hui)(hui)盡(jin)快幫(bang)(bang)我(wo)(wo)(wo)(wo)(wo)(wo)(wo)解決。等到7月(yue)(yue)(yue)3號(hao)一(yi)早又(you)打(da)(da)他(ta)(ta)(ta)們(men)(men)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)話(hua)(hua)，中(zhong)午(wu)1點(dian)終于(yu)有師(shi)(shi)傅(fu)(蘇寧(ning)公(gong)司(si)(si))上(shang)(shang)門檢(jian)測(ce)(ce)但(dan)(dan)(dan)(dan)結(jie)果(guo)還(huan)(huan)是一(yi)樣，我(wo)(wo)(wo)(wo)(wo)(wo)(wo)問師(shi)(shi)傅(fu)“你們(men)(men)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)器(qi)正(zheng)常為何我(wo)(wo)(wo)(wo)(wo)(wo)(wo)一(yi)直(zhi)開到17度(du)室內溫度(du)下(xia)不(bu)(bu)去(qu)(qu)，吃飯都能流汗”.師(shi)(shi)傅(fu)無(wu)語(yu)只說(shuo)檢(jian)測(ce)(ce)一(yi)切(qie)正(zheng)常讓(rang)我(wo)(wo)(wo)(wo)(wo)(wo)(wo)們(men)(men)打(da)(da)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)話(hua)(hua)和(he)(he)(he)美(mei)(mei)(mei)的(de)(de)(de)(de)公(gong)司(si)(si)投(tou)訴(su)(su)(su)。 7月(yue)(yue)(yue)4..我(wo)(wo)(wo)(wo)(wo)(wo)(wo)打(da)(da)了無(wu)數電(dian)(dian)(dian)(dian)(dian)(dian)(dian)話(hua)(hua)給(gei)(gei)(gei)美(mei)(mei)(mei)的(de)(de)(de)(de)公(gong)司(si)(si)(4008899315)每個人(ren)(ren)的(de)(de)(de)(de)回答(da)都是盡(jin)快給(gei)(gei)(gei)我(wo)(wo)(wo)(wo)(wo)(wo)(wo)解決，但(dan)(dan)(dan)(dan)一(yi)直(zhi)沒(mei)(mei)等到他(ta)(ta)(ta)們(men)(men)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)話(hua)(hua)。7月(yue)(yue)(yue)5曰(yue)中(zhong)午(wu)13點(dian)我(wo)(wo)(wo)(wo)(wo)(wo)(wo)又(you)撥通美(mei)(mei)(mei)的(de)(de)(de)(de)公(gong)司(si)(si)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)話(hua)(hua)，終于(yu)有一(yi)位自稱是主管的(de)(de)(de)(de)楊(yang)女士接(jie)(jie)聽(ting)了我(wo)(wo)(wo)(wo)(wo)(wo)(wo)的(de)(de)(de)(de)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)話(hua)(hua)，我(wo)(wo)(wo)(wo)(wo)(wo)(wo)和(he)(he)(he)她講如果(guo)在(zai)7月(yue)(yue)(yue)5號(hao)18點(dian)以前不(bu)(bu)能幫(bang)(bang)我(wo)(wo)(wo)(wo)(wo)(wo)(wo)解決問題我(wo)(wo)(wo)(wo)(wo)(wo)(wo)只能打(da)(da)315投(tou)訴(su)(su)(su)熱線請別人(ren)(ren)幫(bang)(bang)忙。楊(yang)女士回答(da)今天會(hui)(hui)幫(bang)(bang)我(wo)(wo)(wo)(wo)(wo)(wo)(wo)解決。下(xia)午(wu)14點(dian)左右接(jie)(jie)到蘇寧(ning)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)器(qi)(0755 -83741077)一(yi)位男(nan)士電(dian)(dian)(dian)(dian)(dian)(dian)(dian)話(hua)(hua)，問我(wo)(wo)(wo)(wo)(wo)(wo)(wo)商品購買地然后說(shuo)讓(rang)我(wo)(wo)(wo)(wo)(wo)(wo)(wo)直(zhi)接(jie)(jie)去(qu)(qu)福(fu)民(min)路(lu)蘇寧(ning)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)器(qi)辦(ban)理退(tui)(tui)(tui)(tui)(tui)貨(huo)(huo)(huo)手續，他(ta)(ta)(ta)會(hui)(hui)把退(tui)(tui)(tui)(tui)(tui)貨(huo)(huo)(huo)單(dan)直(zhi)接(jie)(jie)發過(guo)去(qu)(qu)。我(wo)(wo)(wo)(wo)(wo)(wo)(wo)聽(ting)完(wan)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)話(hua)(hua)馬上(shang)(shang)帶好憑證去(qu)(qu)蘇寧(ning)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)器(qi)，但(dan)(dan)(dan)(dan)結(jie)果(guo)他(ta)(ta)(ta)們(men)(men)員工(gong)找(zhao)不(bu)(bu)到退(tui)(tui)(tui)(tui)(tui)貨(huo)(huo)(huo)單(dan)沒(mei)(mei)辦(ban)法給(gei)(gei)(gei)我(wo)(wo)(wo)(wo)(wo)(wo)(wo)辦(ban)理退(tui)(tui)(tui)(tui)(tui)貨(huo)(huo)(huo)，我(wo)(wo)(wo)(wo)(wo)(wo)(wo)也一(yi)直(zhi)撥打(da)(da)83741077這(zhe)個電(dian)(dian)(dian)(dian)(dian)(dian)(dian)話(hua)(hua)，但(dan)(dan)(dan)(dan)對(dui)方一(yi)直(zhi)無(wu)人(ren)(ren)接(jie)(jie)聽(ting)。兩小(xiao)(xiao)時(shi)后我(wo)(wo)(wo)(wo)(wo)(wo)(wo)又(you)撥打(da)(da)美(mei)(mei)(mei)的(de)(de)(de)(de)公(gong)司(si)(si)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)話(hua)(hua)找(zhao)主管楊(yang)女士，告(gao)訴(su)(su)(su)對(dui)方情況，對(dui)方說(shuo)會(hui)(hui)幫(bang)(bang)我(wo)(wo)(wo)(wo)(wo)(wo)(wo)聯系(xi)(xi)他(ta)(ta)(ta)們(men)(men)讓(rang)我(wo)(wo)(wo)(wo)(wo)(wo)(wo)稍等一(yi)下(xia)。18點(dian)以后蘇寧(ning)公(gong)司(si)(si)打(da)(da)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)話(hua)(hua)給(gei)(gei)(gei)我(wo)(wo)(wo)(wo)(wo)(wo)(wo)又(you)說(shuo)明天會(hui)(hui)有師(shi)(shi)傅(fu)聯系(xi)(xi)我(wo)(wo)(wo)(wo)(wo)(wo)(wo)檢(jian)測(ce)(ce)空(kong)(kong)調(diao)(diao)，我(wo)(wo)(wo)(wo)(wo)(wo)(wo)當時(shi)強調(diao)(diao)要求退(tui)(tui)(tui)(tui)(tui)貨(huo)(huo)(huo)，然后對(dui)方告(gao)訴(su)(su)(su)我(wo)(wo)(wo)(wo)(wo)(wo)(wo)退(tui)(tui)(tui)(tui)(tui)貨(huo)(huo)(huo)單(dan)號(hao)讓(rang)我(wo)(wo)(wo)(wo)(wo)(wo)(wo)去(qu)(qu)蘇寧(ning)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)器(qi)找(zhao)員工(gong)在(zai)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)腦(nao)上(shang)(shang)調(diao)(diao)出退(tui)(tui)(tui)(tui)(tui)貨(huo)(huo)(huo)單(dan)，但(dan)(dan)(dan)(dan)最后結(jie)果(guo)還(huan)(huan)是找(zhao)不(bu)(bu)到. 所謂店大欺客(ke)，把顧客(ke)當小(xiao)(xiao)孩(hai)耍 截止2013年7月(yue)(yue)(yue)6號(hao)17點(dian)都沒(mei)(mei)人(ren)(ren)聯系(xi)(xi)過(guo)我(wo)(wo)(wo)(wo)(wo)(wo)(wo)