本人(ren)(ren)(ren)前幾(ji)天(tian)在(zai)淘(tao)寶(bao)(bao)(bao)購買(mai)(mai)東(dong)西(xi)，東(dong)西(xi)到了(le)以(yi)后(hou)(hou)在(zai)派(pai)(pai)(pai)件(jian)員(yuan)的(de)當面(mian)打(da)開東(dong)西(xi)一(yi)看有質量(liang)問題。本人(ren)(ren)(ren)要(yao)求(qiu)拒絕簽(qian)(qian)收。派(pai)(pai)(pai)件(jian)員(yuan)說(shuo)(shuo)東(dong)西(xi)到了(le)必(bi)須得簽(qian)(qian)字。以(yi)前買(mai)(mai)東(dong)西(xi)也沒遇(yu)到過(guo)這(zhe)種情(qing)況，就(jiu)(jiu)簽(qian)(qian)了(le)字。簽(qian)(qian)了(le)字后(hou)(hou)他(ta)索要(yao)20塊(kuai)錢快(kuai)遞(di)費(fei)(fei)用(yong)，說(shuo)(shuo)是(shi)寄過(guo)去(qu)東(dong)西(xi)就(jiu)(jiu)得你來掏錢。給了(le)他(ta)20塊(kuai)錢。 過(guo)幾(ji)天(tian)淘(tao)寶(bao)(bao)(bao)商(shang)家給我(wo)(wo)(wo)來電話(hua)說(shuo)(shuo)：東(dong)西(xi)嚴重損(sun)壞，公(gong)(gong)(gong)司(si)不(bu)能(neng)(neng)簽(qian)(qian)收，只能(neng)(neng)返回(hui)寄貨人(ren)(ren)(ren)地址。我(wo)(wo)(wo)說(shuo)(shuo)怎么可(ke)能(neng)(neng)呢？本人(ren)(ren)(ren)根本都沒拿東(dong)西(xi)就(jiu)(jiu)在(zai)派(pai)(pai)(pai)件(jian)員(yuan)當面(mian)打(da)開包(bao)裹(guo)的(de)，然(ran)后(hou)(hou)就(jiu)(jiu)是(shi)派(pai)(pai)(pai)件(jian)員(yuan)拿回(hui)去(qu)的(de)。那肯定是(shi)運貨途中(zhong)產(chan)生問題的(de)。 在(zai)淘(tao)寶(bao)(bao)(bao)網一(yi)查，這(zhe)我(wo)(wo)(wo)才得知派(pai)(pai)(pai)件(jian)人(ren)(ren)(ren)更(geng)換(huan)(huan)了(le)一(yi)個快(kuai)遞(di)方式(shi)。他(ta)用(yong)的(de)不(bu)是(shi)自己(ji)公(gong)(gong)(gong)司(si)的(de)申通(tong)，而是(shi)更(geng)換(huan)(huan)了(le)韻達快(kuai)遞(di)。給派(pai)(pai)(pai)件(jian)員(yuan)打(da)過(guo)電話(hua)，他(ta)說(shuo)(shuo)我(wo)(wo)(wo)那天(tian)給了(le)他(ta)20塊(kuai)錢，不(bu)夠申通(tong)的(de)快(kuai)遞(di)費(fei)(fei)用(yong)，所以(yi)自主更(geng)換(huan)(huan)了(le)韻達快(kuai)遞(di)的(de)。這(zhe)就(jiu)(jiu)引起了(le)淘(tao)寶(bao)(bao)(bao)和(he)我(wo)(wo)(wo)的(de)糾紛。淘(tao)寶(bao)(bao)(bao)商(shang)家說(shuo)(shuo)既然(ran)我(wo)(wo)(wo)簽(qian)(qian)收了(le)，還(huan)換(huan)(huan)了(le)一(yi)個快(kuai)遞(di)公(gong)(gong)(gong)司(si)。東(dong)西(xi)的(de)損(sun)壞可(ke)能(neng)(neng)就(jiu)(jiu)是(shi)因(yin)為我(wo)(wo)(wo)本人(ren)(ren)(ren)或者(zhe)是(shi)韻達快(kuai)遞(di)公(gong)(gong)(gong)司(si)。就(jiu)(jiu)得我(wo)(wo)(wo)本人(ren)(ren)(ren)去(qu)韻達快(kuai)遞(di)公(gong)(gong)(gong)司(si)索要(yao)賠償(chang)金額。而我(wo)(wo)(wo)根本就(jiu)(jiu)沒更(geng)換(huan)(huan)快(kuai)遞(di)公(gong)(gong)(gong)司(si)。派(pai)(pai)(pai)件(jian)員(yuan)索要(yao)快(kuai)遞(di)費(fei)(fei)用(yong)我(wo)(wo)(wo)就(jiu)(jiu)給了(le)20塊(kuai)錢。申通(tong)的(de)派(pai)(pai)(pai)件(jian)員(yuan)退回(hui)包(bao)裹(guo)的(de)途中(zhong)自主更(geng)換(huan)(huan)了(le)韻達公(gong)(gong)(gong)司(si)。請消費(fei)(fei)者(zhe)協會給我(wo)(wo)(wo)討個公(gong)(gong)(gong)道吧。 發貨物(wu)流信(xin)息： 申通(tong)E物(wu)流運單號:668112710528 退回(hui)物(wu)流信(xin)息： 韻達快(kuai)運 運單號：1200827607351