6月28日收件(jian)(jian)(jian)(jian)人在(zai)我(wo)(wo)(wo)家(jia)購買了(le)個電燉鍋(guo)，然后(hou)下(xia)(xia)午(wu)打包好后(hou)交(jiao)給匯(hui)通(tong)(tong)快遞快遞到收件(jian)(jian)(jian)(jian)人處(chu)，29日因為學校(xiao)周(zhou)末所(suo)以沒(mei)人在(zai)校(xiao)，快遞員(yuan)黃(huang)其源在(zai)沒(mei)有聯(lian)系(xi)我(wo)(wo)(wo)的(de)(de)收件(jian)(jian)(jian)(jian)人的(de)(de)情況下(xia)(xia)私(si)自(zi)把(ba)快遞讓門衛(wei)簽收，收件(jian)(jian)(jian)(jian)人在(zai)7月1日到校(xiao)并現場查看(kan)快遞，發現電燉鍋(guo)內(nei)膽全(quan)爆裂，完全(quan)是因為物品被亂(luan)丟而造成的(de)(de)，在(zai)收件(jian)(jian)(jian)(jian)人和我(wo)(wo)(wo)方聯(lian)系(xi)后(hou)，馬上致(zhi)電給南(nan)村匯(hui)通(tong)(tong)要求(qiu)取(qu)(qu)件(jian)(jian)(jian)(jian)退(tui)貨，并做相應(ying)處(chu)理，南(nan)村匯(hui)通(tong)(tong)與白(bai)(bai)云匯(hui)通(tong)(tong)聯(lian)系(xi)，但(dan)白(bai)(bai)云匯(hui)通(tong)(tong)快遞員(yuan)黃(huang)其源拒(ju)(ju)絕上門取(qu)(qu)件(jian)(jian)(jian)(jian)退(tui)貨，說(shuo)如(ru)果他(ta)上門取(qu)(qu)件(jian)(jian)(jian)(jian)退(tui)貨就相當于承認了(le)他(ta)損壞(huai)的(de)(de)快遞，但(dan)我(wo)(wo)(wo)想(xiang)咨詢，一，在(zai)我(wo)(wo)(wo)方打包裝的(de)(de)時候(hou)，東西完好的(de)(de)情況下(xia)(xia)怎么(me)去到收件(jian)(jian)(jian)(jian)人那全(quan)碎了(le)，這個肯定(ding)是運輸(shu)過(guo)程出現了(le)問(wen)題，才(cai)會導(dao)致(zhi)貨物全(quan)碎，二(er)，憑什么(me)快遞員(yuan)黃(huang)其源拒(ju)(ju)絕上門取(qu)(qu)件(jian)(jian)(jian)(jian)退(tui)貨，三，后(hou)期快遞給我(wo)(wo)(wo)電話(hua)(hua)說(shuo)這個快遞是經(jing)過(guo)電話(hua)(hua)確認可以放門衛(wei)才(cai)放門衛(wei)的(de)(de)，但(dan)我(wo)(wo)(wo)要求(qiu)他(ta)們提供(gong)授(shou)權證明書的(de)(de)時候(hou)卻給予拒(ju)(ju)絕，導(dao)致(zhi)最后(hou)害我(wo)(wo)(wo)損失了(le)110元，快遞運輸(shu)過(guo)程導(dao)致(zhi)貨件(jian)(jian)(jian)(jian)損壞(huai)卻推卸責任(ren),要求(qiu)快遞給我(wo)(wo)(wo)解釋及賠償!