本(ben)人(ren)于(yu)2013年(nian)6月(yue)20日在蘇寧(ning)電(dian)(dian)(dian)器購(gou)買(mai)松(song)下(xia)(xia)變頻空(kong)(kong)(kong)(kong)調(diao)(diao)(diao)(diao)兩臺。于(yu)6月(yue)22送貨 6月(yue)23號(hao)(hao)安(an)(an)(an)(an)(an)裝(zhuang)(zhuang)(zhuang)(zhuang)。安(an)(an)(an)(an)(an)裝(zhuang)(zhuang)(zhuang)(zhuang)時工人(ren)讓(rang)每(mei)個空(kong)(kong)(kong)(kong)調(diao)(diao)(diao)(diao)都(dou)加2米管線 一(yi)米90元(yuan)共計4米。安(an)(an)(an)(an)(an)裝(zhuang)(zhuang)(zhuang)(zhuang)完(wan)其中一(yi)臺室外機(ji)噪(zao)音非常大 工人(ren)說(shuo)(shuo)這是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)正(zheng)常的(de)(de)(de)(de)(de)(de) 然(ran)后(hou)(hou)讓(rang)家(jia)里老人(ren)簽字確認安(an)(an)(an)(an)(an)裝(zhuang)(zhuang)(zhuang)(zhuang)完(wan)成(cheng)。并寫(xie)上真空(kong)(kong)(kong)(kong)已抽(chou)(chou)。 什么(me)是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)抽(chou)(chou)真空(kong)(kong)(kong)(kong)對(dui)于(yu)行業(ye)外的(de)(de)(de)(de)(de)(de)人(ren)，我(wo)(wo)(wo)(wo)們(men)并不(bu)(bu)清(qing)楚。出于(yu)好奇上網查(cha)詢了(le)(le)(le)一(yi)下(xia)(xia)。 無氟空(kong)(kong)(kong)(kong)調(diao)(diao)(diao)(diao)指的(de)(de)(de)(de)(de)(de)是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)用環保冷(leng)媒來進行制(zhi)(zhi)冷(leng)的(de)(de)(de)(de)(de)(de)，型號(hao)(hao)為(wei)R401A，缺(que)點就(jiu)是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)最怕水(shui)份，一(yi)遇水(shui)份的(de)(de)(de)(de)(de)(de)話(hua)不(bu)(bu)僅制(zhi)(zhi)冷(leng)制(zhi)(zhi)熱效果(guo)(guo)會(hui)下(xia)(xia)降，對(dui)壓(ya)縮(suo)機(ji)的(de)(de)(de)(de)(de)(de)冷(leng)凍油也(ye)是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)有致命的(de)(de)(de)(de)(de)(de)打(da)(da)擊(ji)，說(shuo)(shuo)明書寫(xie)很清(qing)楚。 如果(guo)(guo)不(bu)(bu)抽(chou)(chou)真空(kong)(kong)(kong)(kong)安(an)(an)(an)(an)(an)裝(zhuang)(zhuang)(zhuang)(zhuang)空(kong)(kong)(kong)(kong)調(diao)(diao)(diao)(diao)，而采用普通空(kong)(kong)(kong)(kong)調(diao)(diao)(diao)(diao)的(de)(de)(de)(de)(de)(de)內氣排空(kong)(kong)(kong)(kong)方式，將改變無氟制(zhi)(zhi)冷(leng)劑(ji)的(de)(de)(de)(de)(de)(de)成(cheng)分比例(li)，直(zhi)接(jie)影響空(kong)(kong)(kong)(kong)調(diao)(diao)(diao)(diao)制(zhi)(zhi)冷(leng)、制(zhi)(zhi)熱性能，造成(cheng)能耗更高；另一(yi)方面，一(yi)旦(dan)抽(chou)(chou)真空(kong)(kong)(kong)(kong)不(bu)(bu)規(gui)范，系統(tong)內存(cun)有空(kong)(kong)(kong)(kong)氣，就(jiu)會(hui)氧化腐蝕整個系統(tong)，甚至(zhi)引起空(kong)(kong)(kong)(kong)調(diao)(diao)(diao)(diao)故障(zhang)。 看(kan)了(le)(le)(le)空(kong)(kong)(kong)(kong)調(diao)(diao)(diao)(diao)抽(chou)(chou)真空(kong)(kong)(kong)(kong)的(de)(de)(de)(de)(de)(de)視(shi)頻 才發現(xian)(xian)給(gei)(gei)我(wo)(wo)(wo)(wo)家(jia)安(an)(an)(an)(an)(an)裝(zhuang)(zhuang)(zhuang)(zhuang)空(kong)(kong)(kong)(kong)調(diao)(diao)(diao)(diao)的(de)(de)(de)(de)(de)(de)工人(ren)根(gen)本(ben)都(dou)沒(mei)(mei)(mei)(mei)有拿(na)真空(kong)(kong)(kong)(kong)泵(beng)。他(ta)(ta)只是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)在安(an)(an)(an)(an)(an)裝(zhuang)(zhuang)(zhuang)(zhuang)的(de)(de)(de)(de)(de)(de)時候擰(ning)閥門放(fang)氣了(le)(le)(le)，根(gen)本(ben)沒(mei)(mei)(mei)(mei)有抽(chou)(chou)真空(kong)(kong)(kong)(kong)。 咨(zi)詢了(le)(le)(le)空(kong)(kong)(kong)(kong)調(diao)(diao)(diao)(diao)行業(ye)的(de)(de)(de)(de)(de)(de)人(ren)，說(shuo)(shuo)唯一(yi)的(de)(de)(de)(de)(de)(de)辦法(fa)(fa)就(jiu)是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)換(huan)(huan)(huan)(huan)機(ji)。這是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)他(ta)(ta)們(men)安(an)(an)(an)(an)(an)裝(zhuang)(zhuang)(zhuang)(zhuang)不(bu)(bu)規(gui)范，以后(hou)(hou)空(kong)(kong)(kong)(kong)調(diao)(diao)(diao)(diao)經常會(hui)出現(xian)(xian)問題(ti)。 于(yu)是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)安(an)(an)(an)(an)(an)裝(zhuang)(zhuang)(zhuang)(zhuang)當天(tian)(tian)23號(hao)(hao)我(wo)(wo)(wo)(wo)就(jiu)打(da)(da)蘇寧(ning)400售(shou)后(hou)(hou)電(dian)(dian)(dian)話(hua)，售(shou)后(hou)(hou)回復安(an)(an)(an)(an)(an)排人(ren)來看(kan) 看(kan)了(le)(le)(le)后(hou)(hou)說(shuo)(shuo)2,3天(tian)(tian)回復。一(yi)直(zhi)也(ye)沒(mei)(mei)(mei)(mei)有和(he)(he)(he)我(wo)(wo)(wo)(wo)聯系。本(ben)以為(wei)像蘇寧(ning)這種大的(de)(de)(de)(de)(de)(de)電(dian)(dian)(dian)器賣場會(hui)很有信譽(yu)。可是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)始終沒(mei)(mei)(mei)(mei)有接(jie)到(dao)(dao)電(dian)(dian)(dian)話(hua) 27號(hao)(hao)我(wo)(wo)(wo)(wo)又打(da)(da)400電(dian)(dian)(dian)話(hua)他(ta)(ta)說(shuo)(shuo)安(an)(an)(an)(an)(an)排工人(ren)給(gei)(gei)上門看(kan)，晚上安(an)(an)(an)(an)(an)裝(zhuang)(zhuang)(zhuang)(zhuang)工給(gei)(gei)打(da)(da)電(dian)(dian)(dian)話(hua) 說(shuo)(shuo)他(ta)(ta)來給(gei)(gei)修。并承(cheng)(cheng)認自(zi)己(ji)沒(mei)(mei)(mei)(mei)有抽(chou)(chou)真空(kong)(kong)(kong)(kong) 應(ying)為(wei)他(ta)(ta)們(men)沒(mei)(mei)(mei)(mei)有真空(kong)(kong)(kong)(kong)泵(beng)。如果(guo)(guo)要換(huan)(huan)(huan)(huan)機(ji) 打(da)(da)400 于(yu)是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)28號(hao)(hao)我(wo)(wo)(wo)(wo)又打(da)(da)蘇寧(ning)400電(dian)(dian)(dian)話(hua)。客(ke)服先說(shuo)(shuo)是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)給(gei)(gei)修， 但是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)修過(guo)的(de)(de)(de)(de)(de)(de)機(ji)子(zi)能和(he)(he)(he)新機(ji)子(zi)一(yi)樣嗎(ma) 咨(zi)詢行內人(ren)士告訴我(wo)(wo)(wo)(wo)說(shuo)(shuo)：如果(guo)(guo)該抽(chou)(chou)真空(kong)(kong)(kong)(kong)而沒(mei)(mei)(mei)(mei)有抽(chou)(chou)真空(kong)(kong)(kong)(kong)的(de)(de)(de)(de)(de)(de)，沒(mei)(mei)(mei)(mei)法(fa)(fa)補救，只有全套更換(huan)(huan)(huan)(huan)。建議用戶一(yi)旦(dan)發現(xian)(xian)存(cun)在類似問題(ti)，不(bu)(bu)要抱(bao)有任何幻想(xiang)，立即(ji)投(tou)訴到(dao)(dao)廠家(jia)和(he)(he)(he)銷(xiao)售(shou)方，責成(cheng)其立即(ji)成(cheng)套更換(huan)(huan)(huan)(huan)。否(fou)則(ze)，吃虧的(de)(de)(de)(de)(de)(de)就(jiu)是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)你自(zi)己(ji)。 再(zai)我(wo)(wo)(wo)(wo)強(qiang)烈要求(qiu)換(huan)(huan)(huan)(huan)機(ji)下(xia)(xia) 客(ke)服說(shuo)(shuo)我(wo)(wo)(wo)(wo)是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)20號(hao)(hao)購(gou)買(mai)的(de)(de)(de)(de)(de)(de)機(ji)子(zi)現(xian)(xian)在是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)28號(hao)(hao)，8天(tian)(tian)了(le)(le)(le)過(guo)了(le)(le)(le)3包期(qi)了(le)(le)(le)。不(bu)(bu)能換(huan)(huan)(huan)(huan)！語氣非常強(qiang)硬。我(wo)(wo)(wo)(wo)23號(hao)(hao)就(jiu)開始打(da)(da)電(dian)(dian)(dian)話(hua)要求(qiu)換(huan)(huan)(huan)(huan)貨蘇寧(ning)一(yi)直(zhi)推脫(tuo)到(dao)(dao)了(le)(le)(le)28號(hao)(hao)說(shuo)(shuo)過(guo)了(le)(le)(le)三(san)包期(qi)不(bu)(bu)給(gei)(gei)換(huan)(huan)(huan)(huan) 。。。這就(jiu)是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)蘇寧(ning)處理售(shou)后(hou)(hou)的(de)(de)(de)(de)(de)(de)方法(fa)(fa)嗎(ma)？？ 這么(me)大的(de)(de)(de)(de)(de)(de)賣場怎么(me)毫無誠(cheng)信！ 買(mai)空(kong)(kong)(kong)(kong)調(diao)(diao)(diao)(diao)是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)蘇寧(ning)承(cheng)(cheng)諾他(ta)(ta)們(men)是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)專業(ye)家(jia)電(dian)(dian)(dian)賣場 安(an)(an)(an)(an)(an)裝(zhuang)(zhuang)(zhuang)(zhuang)工也(ye)是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)專業(ye)的(de)(de)(de)(de)(de)(de)。。。既(ji)然(ran)這么(me)專業(ye)竟然(ran)連安(an)(an)(an)(an)(an)裝(zhuang)(zhuang)(zhuang)(zhuang)工具(ju)都(dou)沒(mei)(mei)(mei)(mei)有...查(cha)過(guo)三(san)包法(fa)(fa) 7天(tian)(tian)內退(tui)貨15天(tian)(tian)換(huan)(huan)(huan)(huan)貨。蘇寧(ning)的(de)(de)(de)(de)(de)(de)客(ke)服竟然(ran)說(shuo)(shuo)我(wo)(wo)(wo)(wo)第八天(tian)(tian)不(bu)(bu)能換(huan)(huan)(huan)(huan)貨了(le)(le)(le)！ 再(zai)我(wo)(wo)(wo)(wo)追問下(xia)(xia)客(ke)服說(shuo)(shuo)，他(ta)(ta)再(zai)向售(shou)后(hou)(hou)反應(ying)，盡快給(gei)(gei)我(wo)(wo)(wo)(wo)解決。對(dui)于(yu)蘇寧(ning)的(de)(de)(de)(de)(de)(de)這種沒(mei)(mei)(mei)(mei)有誠(cheng)信的(de)(de)(de)(de)(de)(de)商家(jia) 還能相信嗎(ma)？ 他(ta)(ta)們(men)也(ye)許會(hui)再(zai)推脫(tuo)幾天(tian)(tian)，然(ran)后(hou)(hou)有理有據的(de)(de)(de)(de)(de)(de)說(shuo)(shuo) 15天(tian)(tian)了(le)(le)(le) 不(bu)(bu)能換(huan)(huan)(huan)(huan)機(ji)！！ 希望消協能夠協助(zhu)調(diao)(diao)(diao)(diao)查(cha)處理，并且監管這種不(bu)(bu)誠(cheng)信的(de)(de)(de)(de)(de)(de)商家(jia)