我(wo)(wo)(wo)于(yu)(yu)3013年(nian)12月30日(ri)從(cong)杭州(zhou)富陽通過順(shun)(shun)(shun)豐(feng)(feng)速運，快遞一(yi)(yi)件(jian)(jian)裝有(you)(you)(you)價格(ge)899的(de)(de)(de)迪歐達(da)羽(yu)絨服，與(yu)兩條價格(ge)120的(de)(de)(de)加厚運動褲包(bao)裹(guo)到廣州(zhou)海珠(zhu)區！按(an)順(shun)(shun)(shun)豐(feng)(feng)速運的(de)(de)(de)規(gui)定，應該在(zai)2013年(nian)12月31日(ri)至2014年(nian)的(de)(de)(de)1月1日(ri)上(shang)(shang)(shang)午收(shou)(shou)(shou)件(jian)(jian)人(ren)可以收(shou)(shou)(shou)到，但是到了(le)晚上(shang)(shang)(shang)收(shou)(shou)(shou)件(jian)(jian)人(ren)還是沒(mei)有(you)(you)(you)收(shou)(shou)(shou)到包(bao)裹(guo)！于(yu)(yu)是我(wo)(wo)(wo)在(zai)1日(ri)晚上(shang)(shang)(shang)打順(shun)(shun)(shun)豐(feng)(feng)速運的(de)(de)(de)客服電話，第(di)二天上(shang)(shang)(shang)午10點后有(you)(you)(you)收(shou)(shou)(shou)到順(shun)(shun)(shun)豐(feng)(feng)短信說”您奇往廣州(zhou)市的(de)(de)(de)203523719558“于(yu)(yu)01月02日(ri)10：01已簽收(shou)(shou)(shou)。[順(shun)(shun)(shun)豐(feng)(feng)速運]按(an)理說到這(zhe)里也(ye)還圓滿！ 但是在(zai)1月4日(ri)上(shang)(shang)(shang)午我(wo)(wo)(wo)給廣州(zhou)朋友打電話問起這(zhe)事，他(ta)說沒(mei)有(you)(you)(you)收(shou)(shou)(shou)到包(bao)裹(guo)！于(yu)(yu)是我(wo)(wo)(wo)又(you)打順(shun)(shun)(shun)豐(feng)(feng)客服，客服回應說，派件(jian)(jian)員(yuan)(yuan)(yuan)讓我(wo)(wo)(wo)朋友的(de)(de)(de)鄰居代簽的(de)(de)(de)，后來又(you)說把(ba)包(bao)裹(guo)塞在(zai)我(wo)(wo)(wo)朋友家的(de)(de)(de)陽臺里理！派件(jian)(jian)員(yuan)(yuan)(yuan)前(qian)后所說的(de)(de)(de)矛盾重重，在(zai)我(wo)(wo)(wo)一(yi)(yi)再(zai)要求下(xia)順(shun)(shun)(shun)豐(feng)(feng)終于(yu)(yu)讓派件(jian)(jian)員(yuan)(yuan)(yuan)上(shang)(shang)(shang)門與(yu)我(wo)(wo)(wo)朋友核實，派件(jian)(jian)員(yuan)(yuan)(yuan)承認(ren)沒(mei)有(you)(you)(you)人(ren)簽收(shou)(shou)(shou)！包(bao)裹(guo)去向我(wo)(wo)(wo)們至始(shi)至終不明！