2013年(nian)8月1日(ri)，本人(ren)(ren)在(zai)植玫(mei)蘭(lan)(lan)(lan)官網(wang)上(shang)(shang)(shang)(shang)訂購(gou)了(le)(le)一(yi)套祛(qu)痘產(chan)(chan)(chan)(chan)品(pin)(pin)(pin)(pin)(pin)(pin)套裝468元，在(zai)訂購(gou)前咨詢過(guo)(guo)(guo)植玫(mei)蘭(lan)(lan)(lan)售(shou)(shou)前的(de)(de)(de)工(gong)(gong)作人(ren)(ren)員(yuan)(yuan)(yuan)(yuan)(yuan)，如果產(chan)(chan)(chan)(chan)品(pin)(pin)(pin)(pin)(pin)(pin)出(chu)(chu)現(xian)(xian)(xian)質量問題和(he)導致(zhi)皮膚出(chu)(chu)現(xian)(xian)(xian)過(guo)(guo)(guo)敏(min)的(de)(de)(de)現(xian)(xian)(xian)象(xiang)是(shi)可以(yi)退貨的(de)(de)(de)。當時(shi)訂購(gou)的(de)(de)(de)時(shi)候(hou)留的(de)(de)(de)是(shi)代收(shou)人(ren)(ren)的(de)(de)(de)名字，植玫(mei)蘭(lan)(lan)(lan)售(shou)(shou)前工(gong)(gong)作人(ren)(ren)員(yuan)(yuan)(yuan)(yuan)(yuan)稱(cheng)可以(yi)，要我留下自己的(de)(de)(de)電話方便聯系。2013年(nian)8月5日(ri)到貨并且付款完(wan)畢，當日(ri)首次(ci)嘗試該祛(qu)痘產(chan)(chan)(chan)(chan)品(pin)(pin)(pin)(pin)(pin)(pin)，事后臉(lian)部(bu)出(chu)(chu)現(xian)(xian)(xian)瘙(sao)癢現(xian)(xian)(xian)象(xiang)，當時(shi)也沒顧及，以(yi)為是(shi)該產(chan)(chan)(chan)(chan)品(pin)(pin)(pin)(pin)(pin)(pin)出(chu)(chu)現(xian)(xian)(xian)的(de)(de)(de)正(zheng)(zheng)常(chang)(chang)反(fan)應，連續使用(yong)(yong)兩三(san)次(ci)后臉(lian)部(bu)出(chu)(chu)現(xian)(xian)(xian)大面積紅(hong)腫(zhong)(zhong)，疼(teng)痛(tong)現(xian)(xian)(xian)象(xiang)。所以(yi)就在(zai)當地(di)縣醫(yi)院就診，皮膚科醫(yi)生診斷結果為過(guo)(guo)(guo)敏(min)，叫我停止使用(yong)(yong)祛(qu)痘產(chan)(chan)(chan)(chan)品(pin)(pin)(pin)(pin)(pin)(pin)，在(zai)吃藥(yao)后臉(lian)部(bu)出(chu)(chu)現(xian)(xian)(xian)好轉(zhuan)了(le)(le)。過(guo)(guo)(guo)后我就網(wang)上(shang)(shang)(shang)(shang)找(zhao)到植玫(mei)蘭(lan)(lan)(lan)售(shou)(shou)后工(gong)(gong)作人(ren)(ren)員(yuan)(yuan)(yuan)(yuan)(yuan)，并告知(zhi)這(zhe)一(yi)情況(kuang)，她(ta)們(men)(men)稱(cheng)這(zhe)個不是(shi)過(guo)(guo)(guo)敏(min)而是(shi)正(zheng)(zheng)常(chang)(chang)的(de)(de)(de)排(pai)毒(du)，可以(yi)繼續使用(yong)(yong)該祛(qu)痘產(chan)(chan)(chan)(chan)品(pin)(pin)(pin)(pin)(pin)(pin)，我就繼續使用(yong)(yong)，沒想(xiang)(xiang)到，臉(lian)上(shang)(shang)(shang)(shang)再(zai)一(yi)次(ci)出(chu)(chu)現(xian)(xian)(xian)疼(teng)痛(tong)紅(hong)腫(zhong)(zhong)瘙(sao)癢的(de)(de)(de)狀況(kuang)，而且更加的(de)(de)(de)嚴重，簡直讓(rang)(rang)人(ren)(ren)沒法正(zheng)(zheng)常(chang)(chang)的(de)(de)(de)工(gong)(gong)作和(he)生活了(le)(le)，我就上(shang)(shang)(shang)(shang)大醫(yi)院掛(gua)專家號等候(hou)就診，就診結果仍然(ran)是(shi)過(guo)(guo)(guo)敏(min)，于(yu)是(shi)我一(yi)邊堅(jian)持(chi)治療一(yi)邊網(wang)上(shang)(shang)(shang)(shang)找(zhao)到植玫(mei)蘭(lan)(lan)(lan)售(shou)(shou)后工(gong)(gong)作人(ren)(ren)員(yuan)(yuan)(yuan)(yuan)(yuan)，該人(ren)(ren)員(yuan)(yuan)(yuan)(yuan)(yuan)仍然(ran)說是(shi)正(zheng)(zheng)常(chang)(chang)現(xian)(xian)(xian)象(xiang)，試想(xiang)(xiang)一(yi)下，這(zhe)種產(chan)(chan)(chan)(chan)品(pin)(pin)(pin)(pin)(pin)(pin)還(huan)(huan)有(you)(you)人(ren)(ren)敢用(yong)(yong)嗎(ma)，整個臉(lian)部(bu)出(chu)(chu)現(xian)(xian)(xian)紅(hong)腫(zhong)(zhong)，疼(teng)痛(tong)難忍，卻仍然(ran)說是(shi)排(pai)毒(du)，不是(shi)她(ta)們(men)(men)的(de)(de)(de)產(chan)(chan)(chan)(chan)品(pin)(pin)(pin)(pin)(pin)(pin)導致(zhi)的(de)(de)(de)，這(zhe)明顯是(shi)推卸(xie)責(ze)任。在(zai)我堅(jian)持(chi)要求(qiu)她(ta)們(men)(men)退貨的(de)(de)(de)情況(kuang)下，該工(gong)(gong)作人(ren)(ren)員(yuan)(yuan)(yuan)(yuan)(yuan)讓(rang)(rang)我把三(san)級甲等醫(yi)院開(kai)的(de)(de)(de)個人(ren)(ren)病例證明還(huan)(huan) 有(you)(you)身份證圖片(pian)(pian)(pian)和(he)臉(lian)部(bu)圖片(pian)(pian)(pian)還(huan)(huan)有(you)(you)銀行(xing)卡(ka)圖片(pian)(pian)(pian)一(yi)并傳給(gei)了(le)(le)她(ta)，該工(gong)(gong)作人(ren)(ren)員(yuan)(yuan)(yuan)(yuan)(yuan)說讓(rang)(rang)相關(guan)部(bu)門(men)處(chu)理(li)，可是(shi)一(yi)個禮(li)拜我幾(ji)次(ci)找(zhao)到該工(gong)(gong)作人(ren)(ren)員(yuan)(yuan)(yuan)(yuan)(yuan)，該工(gong)(gong)作人(ren)(ren)員(yuan)(yuan)(yuan)(yuan)(yuan)都一(yi)直處(chu)于(yu)回避狀態，無(wu)人(ren)(ren)處(chu)理(li)。最(zui)后在(zai)我一(yi)而再(zai)三(san)的(de)(de)(de)追問下才給(gei)我網(wang)上(shang)(shang)(shang)(shang)留言仍然(ran)堅(jian)持(chi)說不是(shi)產(chan)(chan)(chan)(chan)品(pin)(pin)(pin)(pin)(pin)(pin)導致(zhi)過(guo)(guo)(guo)敏(min)，是(shi)正(zheng)(zheng)常(chang)(chang)現(xian)(xian)(xian)象(xiang)。

     望相關(guan)部門及時(shi)處理，保護我們消費者的合法(fa)權益，讓這種黑心商(shang)家早日曝光，免得更多的朋友們上當受(shou)騙！