我(wo)(wo)(wo)于(yu)4月30日(ri)(ri)(ri)(ri)在長春市(shi)重慶路蘇寧(ning)(ning)電(dian)(dian)器(qi)定購海爾冰(bing)箱、洗(xi)衣機、平板電(dian)(dian)視總(zong)價款8928元(yuan)，已交全(quan)(quan)款，定于(yu)5月20日(ri)(ri)(ri)(ri)送(song)(song)貨，由于(yu)5月20日(ri)(ri)(ri)(ri)下(xia)雨不(bu)(bu)(bu)能(neng)(neng)接貨，然后(hou)撥打4008365365改期(qi)為(wei)21日(ri)(ri)(ri)(ri)下(xia)午(wu)送(song)(song)貨，21日(ri)(ri)(ri)(ri)等(deng)了(le)一(yi)個(ge)下(xia)午(wu)也沒(mei)(mei)有(you)(you)送(song)(song)貨，又撥打4008365365進(jin)行詢問(wen)，被告知冰(bing)箱沒(mei)(mei)有(you)(you)貨，然后(hou)撥打4008365365進(jin)行投(tou)訴，說(shuo)(shuo)5月27日(ri)(ri)(ri)(ri)上午(wu)就(jiu)(jiu)能(neng)(neng)送(song)(song)到(dao)。5月27日(ri)(ri)(ri)(ri)我(wo)(wo)(wo)和愛(ai)人請了(le)一(yi)天(tian)假(jia)去接貨，結(jie)果(guo)等(deng)了(le)一(yi)上午(wu)還是(shi)(shi)(shi)沒(mei)(mei)送(song)(song)到(dao)，又給(gei)(gei)4008365365打電(dian)(dian)話，又說(shuo)(shuo)冰(bing)箱沒(mei)(mei)有(you)(you)貨。我(wo)(wo)(wo)非(fei)常(chang)不(bu)(bu)(bu)理(li)解，為(wei)什么(me)(me)沒(mei)(mei)有(you)(you)貨不(bu)(bu)(bu)提前通知我(wo)(wo)(wo)，給(gei)(gei)長春的(de)(de)客(ke)服(fu)88576666打電(dian)(dian)話，態度非(fei)常(chang)蠻橫(heng)，而且跟我(wo)(wo)(wo)說(shuo)(shuo)他們沒(mei)(mei)有(you)(you)這個(ge)權限(xian)，這個(ge)事是(shi)(shi)(shi)總(zong)部在處理(li)，我(wo)(wo)(wo)說(shuo)(shuo)行 我(wo)(wo)(wo)給(gei)(gei)總(zong)部打電(dian)(dian)話，他就(jiu)(jiu)說(shuo)(shuo)那你就(jiu)(jiu)打唄(bai)(bai)，然后(hou)我(wo)(wo)(wo)問(wen)道沒(mei)(mei)有(you)(you)貨為(wei)什么(me)(me)不(bu)(bu)(bu)通知我(wo)(wo)(wo)的(de)(de)時(shi)候(hou)，她說(shuo)(shuo)是(shi)(shi)(shi)系統的(de)(de)事，我(wo)(wo)(wo)說(shuo)(shuo)是(shi)(shi)(shi)不(bu)(bu)(bu)是(shi)(shi)(shi)客(ke)戶交完全(quan)(quan)款之后(hou)，不(bu)(bu)(bu)給(gei)(gei)你們打電(dian)(dian)話，你們收(shou)完錢就(jiu)(jiu)不(bu)(bu)(bu)管了(le)唄(bai)(bai)，他說(shuo)(shuo)有(you)(you)可能(neng)(neng)，當我(wo)(wo)(wo)說(shuo)(shuo)要(yao)錄音的(de)(de)時(shi)候(hou)，他又改變了(le)說(shuo)(shuo)法，客(ke)服(fu)的(de)(de)反復無償(chang)讓我(wo)(wo)(wo)非(fei)常(chang)氣(qi)憤，又給(gei)(gei)4008365365打電(dian)(dian)話，他們的(de)(de)答(da)復是(shi)(shi)(shi)1個(ge)小時(shi)給(gei)(gei)回復，結(jie)果(guo)十多個(ge)小時(shi)過(guo)去了(le)也沒(mei)(mei)有(you)(you)人給(gei)(gei)我(wo)(wo)(wo)打電(dian)(dian)話，每次(ci)都是(shi)(shi)(shi)我(wo)(wo)(wo)主動打過(guo)去。我(wo)(wo)(wo)希望蘇寧(ning)(ning)能(neng)(neng)盡快給(gei)(gei)我(wo)(wo)(wo)一(yi)個(ge)答(da)復，不(bu)(bu)(bu)要(yao)耽(dan)誤(wu)(wu)我(wo)(wo)(wo)的(de)(de)婚期(qi)。我(wo)(wo)(wo)只有(you)(you)三個(ge)要(yao)求(qiu)(qiu)：1、要(yao)求(qiu)(qiu)蘇寧(ning)(ning)電(dian)(dian)器(qi)在5月31日(ri)(ri)(ri)(ri)之前給(gei)(gei)我(wo)(wo)(wo)送(song)(song)貨安(an)裝(zhuang)完畢；2、要(yao)求(qiu)(qiu)蘇寧(ning)(ning)賠償(chang)我(wo)(wo)(wo)一(yi)天(tian)半的(de)(de)誤(wu)(wu)工費和電(dian)(dian)話費以(yi)及延期(qi)送(song)(song)貨的(de)(de)相關費用；3、要(yao)求(qiu)(qiu)蘇寧(ning)(ning)電(dian)(dian)器(qi)對此事給(gei)(gei)出(chu)一(yi)個(ge)合理(li)的(de)(de)解釋并讓88576666的(de)(de)值班經理(li)給(gei)(gei)我(wo)(wo)(wo)做(zuo)出(chu)道歉。