在(zai)淘(tao)寶購(gou)物(wu)(wu)(wu)好多(duo)年了(le)(le)(le)(le),第(di)一(yi)次(ci)遇到(dao)這(zhe)(zhe)樣(yang)(yang)的(de)(de)(de)(de)(de)(de)(de)(de)店(dian)(dian)(dian)家(jia)(jia)(jia),真心(xin)無語。這(zhe)(zhe)次(ci)購(gou)物(wu)(wu)(wu)是(shi)(shi)(shi)和(he)(he)同(tong)事(shi)(shi)(shi)(shi)(shi)們一(yi)起在(zai)淘(tao)寶網(wang)上(shang)的(de)(de)(de)(de)(de)(de)(de)(de)一(yi)家(jia)(jia)(jia)名(ming)為(wei)(wei)米米數(shu)碼廣場的(de)(de)(de)(de)(de)(de)(de)(de)網(wang)店(dian)(dian)(dian)購(gou)買(mai)(mai)(mai)了(le)(le)(le)(le)7個(ge)手(shou)機(ji)(ji)硅膠造型(xing)殼iphone4/4s手(shou)機(ji)(ji)殼以及手(shou)機(ji)(ji)揚聲(sheng)器和(he)(he)手(shou)機(ji)(ji)小配件(jian)(jian)。總共消費(fei)金(jin)額(e)為(wei)(wei)134元(yuan)。于(yu)(yu)2013-04-19下(xia)(xia)午三點付款(kuan)購(gou)買(mai)(mai)(mai)。店(dian)(dian)(dian)主(zhu)當天發(fa)(fa)貨(huo)(huo)(huo),在(zai)周(zhou)日(ri)收(shou)(shou)貨(huo)(huo)(huo)。
而(er)這(zhe)(zhe)次(ci)事(shi)(shi)(shi)(shi)(shi)件(jian)(jian)要(yao)(yao)從周(zhou)日(ri)收(shou)(shou)貨(huo)(huo)(huo)開(kai)(kai)(kai)(kai)始,中(zhong)通(tong)快(kuai)(kuai)(kuai)(kuai)(kuai)遞(di)(di)送來包裹(guo),正常周(zhou)末是(shi)(shi)(shi)放(fang)假休(xiu)息的(de)(de)(de)(de)(de)(de)(de)(de)~而(er)這(zhe)(zhe)個(ge)周(zhou)末正好加班開(kai)(kai)(kai)(kai)會,于(yu)(yu)是(shi)(shi)(shi)我(wo)(wo)(wo)(wo)(wo)(wo)被前(qian)臺(tai)電(dian)(dian)話叫出去(qu)(qu)~我(wo)(wo)(wo)(wo)(wo)(wo)和(he)(he)另一(yi)個(ge)同(tong)事(shi)(shi)(shi)(shi)(shi)急(ji)著要(yao)(yao)去(qu)(qu)開(kai)(kai)(kai)(kai)會~順便去(qu)(qu)前(qian)臺(tai)簽(qian)(qian)(qian)收(shou)(shou)貨(huo)(huo)(huo)物(wu)(wu)(wu),于(yu)(yu)是(shi)(shi)(shi)我(wo)(wo)(wo)(wo)(wo)(wo)拿(na)到(dao)箱子拆箱檢查(cha)(cha)的(de)(de)(de)(de)(de)(de)(de)(de)同(tong)時(shi)(shi),同(tong)事(shi)(shi)(shi)(shi)(shi)將面(mian)(mian)單給簽(qian)(qian)(qian)了(le)(le)(le)(le)~可(ke)是(shi)(shi)(shi)箱子打(da)開(kai)(kai)(kai)(kai)~里面(mian)(mian)是(shi)(shi)(shi)兩(liang)個(ge)空的(de)(de)(de)(de)(de)(de)(de)(de)手(shou)機(ji)(ji)包裝(zhuang)盒,和(he)(he)一(yi)張塑料紙,當時(shi)(shi)就(jiu)(jiu)(jiu)(jiu)(jiu)給快(kuai)(kuai)(kuai)(kuai)(kuai)遞(di)(di)看(kan)了(le)(le)(le)(le)~但(dan)是(shi)(shi)(shi)面(mian)(mian)單已(yi)經(jing)簽(qian)(qian)(qian)字快(kuai)(kuai)(kuai)(kuai)(kuai)遞(di)(di)收(shou)(shou)了(le)(le)(le)(le)~于(yu)(yu)是(shi)(shi)(shi)讓(rang)快(kuai)(kuai)(kuai)(kuai)(kuai)遞(di)(di)給出個(ge)證(zheng)(zheng)(zheng)明(ming)(ming)(ming)(ming)~我(wo)(wo)(wo)(wo)(wo)(wo)們好走淘(tao)寶流程~當場拍了(le)(le)(le)(le)照片留(liu)作證(zheng)(zheng)(zheng)據(ju)(ju)~東(dong)西放(fang)回(hui)辦公(gong)(gong)室(shi),趕著去(qu)(qu)開(kai)(kai)(kai)(kai)會。當是(shi)(shi)(shi)就(jiu)(jiu)(jiu)(jiu)(jiu)覺得不(bu)(bu)太對(dui)。聯(lian)系店(dian)(dian)(dian)主(zhu),一(yi)直(zhi)不(bu)(bu)接聽電(dian)(dian)話。直(zhi)至周(zhou)一(yi)中(zhong)午店(dian)(dian)(dian)主(zhu)上(shang)線取得聯(lian)系。而(er)我(wo)(wo)(wo)(wo)(wo)(wo)這(zhe)(zhe)邊已(yi)經(jing)聯(lian)系了(le)(le)(le)(le)快(kuai)(kuai)(kuai)(kuai)(kuai)遞(di)(di)和(he)(he)淘(tao)寶方(fang)(fang)(fang)面(mian)(mian),第(di)一(yi)次(ci)遇到(dao)這(zhe)(zhe)種事(shi)(shi)(shi)(shi)(shi)情(qing)(qing)很不(bu)(bu)之所(suo)措只能咨詢有(you)(you)(you)(you)(you)關方(fang)(fang)(fang)面(mian)(mian)要(yao)(yao)怎么(me)處(chu)(chu)(chu)理這(zhe)(zhe)個(ge)事(shi)(shi)(shi)(shi)(shi)情(qing)(qing)。也(ye)(ye)取得快(kuai)(kuai)(kuai)(kuai)(kuai)遞(di)(di)公(gong)(gong)司(si)方(fang)(fang)(fang)面(mian)(mian)提(ti)供(gong)的(de)(de)(de)(de)(de)(de)(de)(de)包裹(guo)信(xin)息,例如包裹(guo)稱重(zhong)(zhong)(zhong)方(fang)(fang)(fang)面(mian)(mian)的(de)(de)(de)(de)(de)(de)(de)(de)參數(shu)。
店(dian)(dian)(dian)主(zhu)上(shang)線,看(kan)到(dao)我(wo)(wo)(wo)(wo)(wo)(wo)的(de)(de)(de)(de)(de)(de)(de)(de)留(liu)言(yan)。問(wen)(wen)我(wo)(wo)(wo)(wo)(wo)(wo)簽(qian)(qian)(qian)收(shou)(shou)了(le)(le)(le)(le)沒有(you)(you)(you)(you)(you),我(wo)(wo)(wo)(wo)(wo)(wo)說(shuo)簽(qian)(qian)(qian)收(shou)(shou)了(le)(le)(le)(le)。事(shi)(shi)(shi)(shi)(shi)實(shi)(shi)是(shi)(shi)(shi)簽(qian)(qian)(qian)收(shou)(shou)了(le)(le)(le)(le)。但(dan)是(shi)(shi)(shi)不(bu)(bu)是(shi)(shi)(shi)我(wo)(wo)(wo)(wo)(wo)(wo)本(ben)(ben)人(ren)簽(qian)(qian)(qian)收(shou)(shou)的(de)(de)(de)(de)(de)(de)(de)(de)。然后直(zhi)接說(shuo)我(wo)(wo)(wo)(wo)(wo)(wo)有(you)(you)(you)(you)(you)病(bing),明(ming)(ming)(ming)(ming)知道(dao)箱子空的(de)(de)(de)(de)(de)(de)(de)(de)還簽(qian)(qian)(qian)收(shou)(shou)。冷嘲熱諷,并(bing)且(qie)(qie)在(zai)聊(liao)(liao)天中(zhong)多(duo)次(ci)詢問(wen)(wen)我(wo)(wo)(wo)(wo)(wo)(wo)你急(ji)么(me)?我(wo)(wo)(wo)(wo)(wo)(wo)買(mai)(mai)(mai)的(de)(de)(de)(de)(de)(de)(de)(de)東(dong)西不(bu)(bu)見了(le)(le)(le)(le)我(wo)(wo)(wo)(wo)(wo)(wo)當然急(ji)啊(a)~,店(dian)(dian)(dian)家(jia)(jia)(jia)根本(ben)(ben)不(bu)(bu)關心(xin)貨(huo)(huo)(huo)品去(qu)(qu)向。在(zai)這(zhe)(zhe)樣(yang)(yang)的(de)(de)(de)(de)(de)(de)(de)(de)情(qing)(qing)況下(xia)(xia)我(wo)(wo)(wo)(wo)(wo)(wo)要(yao)(yao)求(qiu)店(dian)(dian)(dian)主(zhu)拒絕退(tui)款(kuan)并(bing)且(qie)(qie)要(yao)(yao)求(qiu)淘(tao)寶介入,當時(shi)(shi)店(dian)(dian)(dian)主(zhu)語氣一(yi)下(xia)(xia)就(jiu)(jiu)(jiu)(jiu)(jiu)變了(le)(le)(le)(le)~我(wo)(wo)(wo)(wo)(wo)(wo)和(he)(he)同(tong)事(shi)(shi)(shi)(shi)(shi)的(de)(de)(de)(de)(de)(de)(de)(de)多(duo)方(fang)(fang)(fang)面(mian)(mian)分析,已(yi)經(jing)肯定是(shi)(shi)(shi)店(dian)(dian)(dian)主(zhu)惡性發(fa)(fa)貨(huo)(huo)(huo),發(fa)(fa)空包裹(guo),以此欺詐(zha)消費(fei)者和(he)(he)快(kuai)(kuai)(kuai)(kuai)(kuai)遞(di)(di)公(gong)(gong)司(si)。并(bing)且(qie)(qie)查(cha)(cha)證(zheng)(zheng)(zheng)店(dian)(dian)(dian)家(jia)(jia)(jia)不(bu)(bu)是(shi)(shi)(shi)第(di)一(yi)次(ci)所(suo)為(wei)(wei),據(ju)(ju)店(dian)(dian)(dian)家(jia)(jia)(jia)的(de)(de)(de)(de)(de)(de)(de)(de)交易(yi)評價,看(kan)到(dao)類(lei)似性質事(shi)(shi)(shi)(shi)(shi)件(jian)(jian)客戶憤(fen)怒的(de)(de)(de)(de)(de)(de)(de)(de)回(hui)復(fu)。我(wo)(wo)(wo)(wo)(wo)(wo)表示如果我(wo)(wo)(wo)(wo)(wo)(wo)早看(kan)到(dao)這(zhe)(zhe)些!肯定不(bu)(bu)會去(qu)(qu)他家(jia)(jia)(jia)網(wang)店(dian)(dian)(dian)購(gou)物(wu)(wu)(wu)~借用(yong)他店(dian)(dian)(dian)里買(mai)(mai)(mai)家(jia)(jia)(jia)評價的(de)(de)(de)(de)(de)(de)(de)(de)一(yi)句話就(jiu)(jiu)(jiu)(jiu)(jiu)是(shi)(shi)(shi)~去(qu)(qu)他家(jia)(jia)(jia)購(gou)物(wu)(wu)(wu)真的(de)(de)(de)(de)(de)(de)(de)(de)是(shi)(shi)(shi)倒(dao)了(le)(le)(le)(le)血霉了(le)(le)(le)(le)~
經(jing)過(guo)網(wang)絡聊(liao)(liao)天交涉,店(dian)(dian)(dian)主(zhu)不(bu)(bu)相(xiang)信(xin)周(zhou)末有(you)(you)(you)(you)(you)人(ren)開(kai)(kai)(kai)(kai)箱驗(yan)(yan)貨(huo)(huo)(huo),覺得就(jiu)(jiu)(jiu)(jiu)(jiu)是(shi)(shi)(shi)門衛簽(qian)(qian)(qian)收(shou)(shou),可(ke)是(shi)(shi)(shi)我(wo)(wo)(wo)(wo)(wo)(wo)在(zai)留(liu)給店(dian)(dian)(dian)主(zhu)的(de)(de)(de)(de)(de)(de)(de)(de)收(shou)(shou)貨(huo)(huo)(huo)地址,明(ming)(ming)(ming)(ming)確(que)寫(xie)明(ming)(ming)(ming)(ming)是(shi)(shi)(shi)公(gong)(gong)司(si)地址,店(dian)(dian)(dian)主(zhu)還重(zhong)(zhong)(zhong)復(fu)確(que)認,也(ye)(ye)不(bu)(bu)在(zai)面(mian)(mian)單上(shang)留(liu)下(xia)(xia)工作日(ri)送貨(huo)(huo)(huo)的(de)(de)(de)(de)(de)(de)(de)(de)字樣(yang)(yang),快(kuai)(kuai)(kuai)(kuai)(kuai)遞(di)(di)公(gong)(gong)司(si)以任何(he)時(shi)(shi)間到(dao)貨(huo)(huo)(huo)的(de)(de)(de)(de)(de)(de)(de)(de)形式發(fa)(fa)貨(huo)(huo)(huo),還口(kou)口(kou)聲(sheng)聲(sheng)說(shuo)要(yao)(yao)當面(mian)(mian)驗(yan)(yan)貨(huo)(huo)(huo)簽(qian)(qian)(qian)收(shou)(shou)。周(zhou)末送到(dao)公(gong)(gong)司(si)有(you)(you)(you)(you)(you)以門衛簽(qian)(qian)(qian)收(shou)(shou)是(shi)(shi)(shi)順其自然的(de)(de)(de)(de)(de)(de)(de)(de)事(shi)(shi)(shi)(shi)(shi)情(qing)(qing)。并(bing)且(qie)(qie)店(dian)(dian)(dian)主(zhu)不(bu)(bu)愿意相(xiang)信(xin)有(you)(you)(you)(you)(you)人(ren)當面(mian)(mian)驗(yan)(yan)貨(huo)(huo)(huo)的(de)(de)(de)(de)(de)(de)(de)(de)事(shi)(shi)(shi)(shi)(shi)實(shi)(shi)。
買(mai)(mai)(mai)家(jia)(jia)(jia)提(ti)供(gong)快(kuai)(kuai)(kuai)(kuai)(kuai)遞(di)(di)公(gong)(gong)司(si)證(zheng)(zheng)(zheng)明(ming)(ming)(ming)(ming),賣家(jia)(jia)(jia)百般(ban)挑剔證(zheng)(zheng)(zheng)明(ming)(ming)(ming)(ming),可(ke)是(shi)(shi)(shi)店(dian)(dian)(dian)家(jia)(jia)(jia)自己開(kai)(kai)(kai)(kai)據(ju)(ju)的(de)(de)(de)(de)(de)(de)(de)(de)證(zheng)(zheng)(zheng)明(ming)(ming)(ming)(ming),上(shang)面(mian)(mian)寫(xie)了(le)(le)(le)(le)9個(ge)手(shou)機(ji)(ji)殼,而(er)我(wo)(wo)(wo)(wo)(wo)(wo)方(fang)(fang)(fang)實(shi)(shi)際購(gou)買(mai)(mai)(mai)只有(you)(you)(you)(you)(you)7個(ge),試問(wen)(wen),若快(kuai)(kuai)(kuai)(kuai)(kuai)遞(di)(di)當面(mian)(mian)驗(yan)(yan)貨(huo)(huo)(huo)收(shou)(shou)件(jian)(jian),幾個(ge)殼子都(dou)數(shu)不(bu)(bu)清楚么(me)?并(bing)且(qie)(qie)沒有(you)(you)(you)(you)(you)快(kuai)(kuai)(kuai)(kuai)(kuai)遞(di)(di)取件(jian)(jian)人(ren)姓名(ming),沒有(you)(you)(you)(you)(you)快(kuai)(kuai)(kuai)(kuai)(kuai)遞(di)(di)公(gong)(gong)司(si)名(ming)稱,沒有(you)(you)(you)(you)(you)發(fa)(fa)件(jian)(jian)方(fang)(fang)(fang)的(de)(de)(de)(de)(de)(de)(de)(de)姓名(ming),就(jiu)(jiu)(jiu)(jiu)(jiu)最后蓋(gai)了(le)(le)(le)(le)一(yi)個(ge)章(zhang),這(zhe)(zhe)樣(yang)(yang)的(de)(de)(de)(de)(de)(de)(de)(de)證(zheng)(zheng)(zheng)明(ming)(ming)(ming)(ming)也(ye)(ye)算有(you)(you)(you)(you)(you)效么(me)?最嚴重(zhong)(zhong)(zhong)的(de)(de)(de)(de)(de)(de)(de)(de)問(wen)(wen)題(ti)是(shi)(shi)(shi),我(wo)(wo)(wo)(wo)(wo)(wo)電(dian)(dian)話深圳中(zhong)通(tong)快(kuai)(kuai)(kuai)(kuai)(kuai)遞(di)(di)取件(jian)(jian)員,第(di)一(yi)個(ge)電(dian)(dian)話過(guo)去(qu)(qu),對(dui)方(fang)(fang)(fang)表示根本(ben)(ben)不(bu)(bu)知道(dao)發(fa)(fa)生(sheng)什么(me)事(shi)(shi)(shi)(shi)(shi)情(qing)(qing)!他要(yao)(yao)打(da)電(dian)(dian)話聯(lian)系一(yi)下(xia)(xia)店(dian)(dian)(dian)主(zhu),問(wen)(wen)下(xia)(xia)發(fa)(fa)生(sheng)什么(me)事(shi)(shi)(shi)(shi)(shi)情(qing)(qing)讓(rang)我(wo)(wo)(wo)(wo)(wo)(wo)一(yi)小時(shi)(shi)后電(dian)(dian)話給他,也(ye)(ye)就(jiu)(jiu)(jiu)(jiu)(jiu)是(shi)(shi)(shi)證(zheng)(zheng)(zheng)明(ming)(ming)(ming)(ming)快(kuai)(kuai)(kuai)(kuai)(kuai)遞(di)(di)員雖然拿(na)證(zheng)(zheng)(zheng)明(ming)(ming)(ming)(ming)蓋(gai)章(zhang),根本(ben)(ben)不(bu)(bu)知道(dao)發(fa)(fa)生(sheng)什么(me)事(shi)(shi)(shi)(shi)(shi)情(qing)(qing)。第(di)二個(ge)電(dian)(dian)話過(guo)去(qu)(qu),明(ming)(ming)(ming)(ming)顯已(yi)經(jing)聯(lian)系過(guo)了(le)(le)(le)(le)~口(kou)氣都(dou)變了(le)(le)(le)(le)~最后我(wo)(wo)(wo)(wo)(wo)(wo)問(wen)(wen)他,到(dao)底(di)看(kan)都(dou)幾個(ge)手(shou)機(ji)(ji)殼子?快(kuai)(kuai)(kuai)(kuai)(kuai)遞(di)(di)員說(shuo)店(dian)(dian)(dian)主(zhu)說(shuo)是(shi)(shi)(shi)9個(ge)就(jiu)(jiu)(jiu)(jiu)(jiu)寫(xie)了(le)(le)(le)(le)九個(ge),然后就(jiu)(jiu)(jiu)(jiu)(jiu)發(fa)(fa)現(xian)說(shuo)漏嘴(zui)了(le)(le)(le)(le)~惱(nao)羞成怒破口(kou)大罵~已(yi)經(jing)直(zhi)接電(dian)(dian)話深圳中(zhong)通(tong)經(jing)理要(yao)(yao)求(qiu)處(chu)(chu)(chu)審查(cha)(cha)處(chu)(chu)(chu)理此事(shi)(shi)(shi)(shi)(shi),并(bing)給予致歉。而(er)在(zai)此之前(qian)已(yi)經(jing)收(shou)(shou)到(dao)深證(zheng)(zheng)(zheng)中(zhong)通(tong)方(fang)(fang)(fang)面(mian)(mian)的(de)(de)(de)(de)(de)(de)(de)(de)面(mian)(mian)單稱重(zhong)(zhong)(zhong)分量為(wei)(wei)0.2-0.25公(gong)(gong)斤也(ye)(ye)就(jiu)(jiu)(jiu)(jiu)(jiu)是(shi)(shi)(shi)200g重(zhong)(zhong)(zhong)我(wo)(wo)(wo)(wo)(wo)(wo)上(shang)傳了(le)(le)(le)(le)
【聲明】:本欄目下的消費者投訴文章,任何媒體、網站或個人未經本網協議授權不得轉載或以其他方式復制發布/發表。違者本網將依法追究責任。對于不當轉載或引用本網內容而引起的民事紛爭、行政處理或其他損失,本網不承擔責任。 |