我(wo)(wo)(wo)(wo)住黑龍江(jiang)省雞西(xi)市滴道(dao)區，4日申通(tong)(tong)(tong)快遞打電話通(tong)(tong)(tong)知(zhi)郵件到(dao)(dao)了(le)，讓(rang)我(wo)(wo)(wo)(wo)盡快去取（我(wo)(wo)(wo)(wo)家距申通(tong)(tong)(tong)網(wang)點(dian)不(bu)(bu)到(dao)(dao)1000米，我(wo)(wo)(wo)(wo)已經自取兩(liang)年(nian)了(le)）。我(wo)(wo)(wo)(wo)沒有(you)時間，讓(rang)他們(men)送(song)(song)來。他們(men)告(gao)訴(su)(su)(su)我(wo)(wo)(wo)(wo)，我(wo)(wo)(wo)(wo)的(de)郵費不(bu)(bu)包括(kuo)送(song)(song)貨上(shang)門。第二天打雞西(xi)的(de)投訴(su)(su)(su)電話18904678317，告(gao)訴(su)(su)(su)我(wo)(wo)(wo)(wo)快遞員的(de)說法不(bu)(bu)對，滴道(dao)的(de)網(wang)點(dian)只有(you)一個人，不(bu)(bu)能送(song)(song)貨，這個點(dian)就是為了(le)方便我(wo)(wo)(wo)(wo)們(men)自取。又在網(wang)上(shang)申通(tong)(tong)(tong)官網(wang)投訴(su)(su)(su)，官網(wang)告(gao)訴(su)(su)(su)我(wo)(wo)(wo)(wo)，因(yin)為他們(men)是加盟體(ti)制，各個網(wang)點(dian)均(jun)設有(you)規定的(de)派(pai)(pai)送(song)(song)范圍，我(wo)(wo)(wo)(wo)只能與派(pai)(pai)件申通(tong)(tong)(tong)協調，申通(tong)(tong)(tong)官網(wang)只能深表歉(qian)意。我(wo)(wo)(wo)(wo)想知(zhi)道(dao)申通(tong)(tong)(tong)的(de)派(pai)(pai)送(song)(song)范圍有(you)多大(da)，千(qian)米之(zhi)內的(de)我(wo)(wo)(wo)(wo)都(dou)不(bu)(bu)在范圍之(zhi)內嗎？