我(wo)購(gou)買(mai)長虹(hong)空(kong)(kong)(kong)調(diao)(diao)是2010年臘月份，柜機。當時(shi)(shi)安(an)裝(zhuang)后(hou)(hou)(hou)(hou)就(jiu)(jiu)不(bu)(bu)(bu)制(zhi)熱。第二(er)(er)天來一(yi)位師(shi)(shi)傅(fu)從(cong)(cong)新安(an)后(hou)(hou)(hou)(hou)才可(ke)(ke)以(yi)用(yong)(yong)。過(guo)春節時(shi)(shi)又(you)(you)不(bu)(bu)(bu)制(zhi)熱，節后(hou)(hou)(hou)(hou)與他(ta)(ta)(ta)們(men)(men)(men)(men)(men)打了(le)(le)(le)電話，來了(le)(le)(le)師(shi)(shi)傅(fu)看后(hou)(hou)(hou)(hou)說(shuo)(shuo)水道(dao)(dao)破了(le)(le)(le)，我(wo)問師(shi)(shi)傅(fu)是怎(zen)么(me)(me)回(hui)(hui)(hui)事(shi)，他(ta)(ta)(ta)說(shuo)(shuo)可(ke)(ke)能(neng)(neng)是運輸之(zhi)事(shi)。給我(wo)們(men)(men)(men)(men)(men)修(xiu)(xiu)(xiu)(xiu)(xiu)了(le)(le)(le)。到夏季(ji)又(you)(you)不(bu)(bu)(bu)制(zhi)冷了(le)(le)(le)，又(you)(you)修(xiu)(xiu)(xiu)(xiu)(xiu)了(le)(le)(le)一(yi)次。從(cong)(cong)此之(zhi)后(hou)(hou)(hou)(hou)每年冬夏二(er)(er)季(ji)都有(you)(you)要(yao)(yao)維(wei)(wei)修(xiu)(xiu)(xiu)(xiu)(xiu)二(er)(er)次。他(ta)(ta)(ta)們(men)(men)(men)(men)(men)那有(you)(you)我(wo)們(men)(men)(men)(men)(men)的(de)(de)(de)(de)每次通話錄(lu)音。今(jin)年又(you)(you)不(bu)(bu)(bu)行(xing)了(le)(le)(le)，與師(shi)(shi)傅(fu)聯系后(hou)(hou)(hou)(hou)，修(xiu)(xiu)(xiu)(xiu)(xiu)了(le)(le)(le)一(yi)下沒(mei)成功，說(shuo)(shuo)是主(zhu)機又(you)(you)不(bu)(bu)(bu)工(gong)作了(le)(le)(le)。與他(ta)(ta)(ta)們(men)(men)(men)(men)(men)聯系后(hou)(hou)(hou)(hou)，師(shi)(shi)傅(fu)來電話說(shuo)(shuo)可(ke)(ke)能(neng)(neng)要(yao)(yao)換(huan)主(zhu)板(ban)(ban)，現(xian)在(zai)沒(mei)有(you)(you)過(guo)去的(de)(de)(de)(de)主(zhu)板(ban)(ban)等，說(shuo)(shuo)可(ke)(ke)換(huan)成多(duo)功能(neng)(neng)的(de)(de)(de)(de)需用(yong)(yong)365元。但又(you)(you)不(bu)(bu)(bu)能(neng)(neng)保(bao)(bao)障可(ke)(ke)用(yong)(yong)多(duo)長時(shi)(shi)間。長虹(hong)空(kong)(kong)(kong)調(diao)(diao)，是不(bu)(bu)(bu)是不(bu)(bu)(bu)能(neng)(neng)保(bao)(bao)障產品質量，？我(wo)們(men)(men)(men)(men)(men)的(de)(de)(de)(de)空(kong)(kong)(kong)調(diao)(diao)屬不(bu)(bu)(bu)屬三(san)包范圍？適(shi)不(bu)(bu)(bu)適(shi)用(yong)(yong)《消(xiao)費者保(bao)(bao)護法(fa)》第四十五(wu)條？我(wo)們(men)(men)(men)(men)(men)應怎(zen)樣(yang)(yang)(yang)維(wei)(wei)權？他(ta)(ta)(ta)們(men)(men)(men)(men)(men)客服這(zhe)樣(yang)(yang)(yang)說(shuo)(shuo) 幸(xing)運草 10:09:06 您(nin)好，現(xian)在(zai)空(kong)(kong)(kong)調(diao)(diao)已(yi)經過(guo)了(le)(le)(le)保(bao)(bao)修(xiu)(xiu)(xiu)(xiu)(xiu)期 是需要(yao)(yao)付(fu)費維(wei)(wei)修(xiu)(xiu)(xiu)(xiu)(xiu) 建議您(nin)先考慮 這(zhe)樣(yang)(yang)(yang)答(da)復對嗎(ma)？難道(dao)(dao)說(shuo)(shuo)長虹(hong)空(kong)(kong)(kong)調(diao)(diao)售出后(hou)(hou)(hou)(hou)，剛使(shi)用(yong)(yong)就(jiu)(jiu)壞(huai)，維(wei)(wei)修(xiu)(xiu)(xiu)(xiu)(xiu)后(hou)(hou)(hou)(hou)還繼(ji)續(xu)壞(huai)了(le)(le)(le)，這(zhe)樣(yang)(yang)(yang)的(de)(de)(de)(de)連(lian)(lian)續(xu)維(wei)(wei)修(xiu)(xiu)(xiu)(xiu)(xiu)，是過(guo)了(le)(le)(le)保(bao)(bao)修(xiu)(xiu)(xiu)(xiu)(xiu)期嗎(ma)？廠(chang)家就(jiu)(jiu)是這(zhe)樣(yang)(yang)(yang)規定的(de)(de)(de)(de)保(bao)(bao)修(xiu)(xiu)(xiu)(xiu)(xiu)期嗎(ma)？現(xian)在(zai)又(you)(you)與他(ta)(ta)(ta)們(men)(men)(men)(men)(men)聯系：他(ta)(ta)(ta)們(men)(men)(men)(men)(men)一(yi)直說(shuo)(shuo)過(guo)了(le)(le)(le)保(bao)(bao)修(xiu)(xiu)(xiu)(xiu)(xiu)期！我(wo)們(men)(men)(men)(men)(men)問客服中心(xin)人員說(shuo)(shuo)：這(zhe)樣(yang)(yang)(yang)連(lian)(lian)續(xu)維(wei)(wei)修(xiu)(xiu)(xiu)(xiu)(xiu)，難道(dao)(dao)說(shuo)(shuo)是過(guo)保(bao)(bao)修(xiu)(xiu)(xiu)(xiu)(xiu)期嗎(ma)？他(ta)(ta)(ta)們(men)(men)(men)(men)(men)回(hui)(hui)(hui)答(da)說(shuo)(shuo)：廠(chang)家就(jiu)(jiu)是這(zhe)樣(yang)(yang)(yang)規定的(de)(de)(de)(de)！我(wo)們(men)(men)(men)(men)(men)問客服維(wei)(wei)修(xiu)(xiu)(xiu)(xiu)(xiu)人員是什(shen)么(me)(me)原(yuan)因(yin)？回(hui)(hui)(hui)答(da)說(shuo)(shuo)：我(wo)們(men)(men)(men)(men)(men)也(ye)說(shuo)(shuo)不(bu)(bu)(bu)清(qing)。我(wo)們(men)(men)(men)(men)(men)問他(ta)(ta)(ta)們(men)(men)(men)(men)(men)，每次空(kong)(kong)(kong)調(diao)(diao)不(bu)(bu)(bu)能(neng)(neng)用(yong)(yong)，都有(you)(you)是你們(men)(men)(men)(men)(men)來修(xiu)(xiu)(xiu)(xiu)(xiu)的(de)(de)(de)(de)，剛安(an)裝(zhuang)就(jiu)(jiu)連(lian)(lian)續(xu)維(wei)(wei)修(xiu)(xiu)(xiu)(xiu)(xiu)也(ye)不(bu)(bu)(bu)行(xing)，是什(shen)么(me)(me)原(yuan)因(yin)呢？回(hui)(hui)(hui)答(da)說(shuo)(shuo)：可(ke)(ke)能(neng)(neng)是主(zhu)板(ban)(ban)的(de)(de)(de)(de)原(yuan)因(yin)占百(bai)分之(zhi)八十，如修(xiu)(xiu)(xiu)(xiu)(xiu)就(jiu)(jiu)付(fu)365元。因(yin)為沒(mei)有(you)(you)過(guo)去的(de)(de)(de)(de)主(zhu)板(ban)(ban)了(le)(le)(le)，廠(chang)家不(bu)(bu)(bu)管。要(yao)(yao)換(huan)成多(duo)功能(neng)(neng)的(de)(de)(de)(de)。要(yao)(yao)換(huan)就(jiu)(jiu)換(huan)，他(ta)(ta)(ta)也(ye)沒(mei)法(fa)等。我(wo)們(men)(men)(men)(men)(men)心(xin)目長虹(hong)集團生產的(de)(de)(de)(de)產品能(neng)(neng)使(shi)消(xiao)費者信(xin)得過(guo)嗎(ma)？這(zhe)難道(dao)(dao)說(shuo)(shuo)是信(xin)得過(guo)企業的(de)(de)(de)(de)形象嗎(ma)？悲矣！