我(wo)于(yu)5月29日給家(jia)中(zhong)74多歲老人(ren)(ren)在(zai)蘇寧(ning)電(dian)(dian)器(qi)劉家(jia)窯店購置(zhi)(zhi)了(le)(le)一(yi)(yi)臺惠而(er)浦洗(xi)(xi)衣機，型號(hao)(hao)：XQB70-XB7088VBPS,價格3059元(yuan)，本打(da)(da)算購置(zhi)(zhi)松下洗(xi)(xi)衣機，但(dan)惠而(er)浦洗(xi)(xi)衣機的(de)(de)(de)(de)一(yi)(yi)位(wei)(wei)女(nv)(nv)銷(xiao)(xiao)(xiao)(xiao)售(shou)(shou)(shou)員(yuan)(yuan)(yuan)在(zai)推銷(xiao)(xiao)(xiao)(xiao)時說(shuo)(shuo)的(de)(de)(de)(de)非(fei)(fei)常(chang)好，且(qie)(qie)(qie)承(cheng)諾在(zai)5月底之(zhi)(zhi)前(qian)購置(zhi)(zhi)該品(pin)(pin)牌洗(xi)(xi)衣機可(ke)(ke)領取政(zheng)(zheng)府補(bu)(bu)貼200元(yuan)，因此(ci)(ci)，就相信了(le)(le)該品(pin)(pin)牌，且(qie)(qie)(qie)留下了(le)(le)老人(ren)(ren)家(jia)中(zhong)電(dian)(dian)話及(ji)我(wo)本人(ren)(ren)的(de)(de)(de)(de)手(shou)機號(hao)(hao)碼(ma)，兩天(tian)(tian)(tian)后(hou)(hou)(hou)該洗(xi)(xi)衣機送貨上(shang)門了(le)(le)，服務員(yuan)(yuan)(yuan)將(jiang)洗(xi)(xi)衣機放置(zhi)(zhi)家(jia)中(zhong)后(hou)(hou)(hou)便(bian)(bian)離(li)開，絲毫未(wei)(wei)說(shuo)(shuo)明(ming)如何使用，也(ye)未(wei)(wei)連接上(shang)下水管便(bian)(bian)匆匆離(li)去，家(jia)中(zhong)只有(you)一(yi)(yi)位(wei)(wei)老人(ren)(ren)在(zai)家(jia)，之(zhi)(zhi)后(hou)(hou)(hou)老人(ren)(ren)給銷(xiao)(xiao)(xiao)(xiao)售(shou)(shou)(shou)員(yuan)(yuan)(yuan)打(da)(da)電(dian)(dian)話詢(xun)問(wen)政(zheng)(zheng)府補(bu)(bu)貼之(zhi)(zhi)事(shi)(shi)(shi)如何辦理？銷(xiao)(xiao)(xiao)(xiao)售(shou)(shou)(shou)員(yuan)(yuan)(yuan)告(gao)知(zhi)(zhi)：必(bi)須(xu)本人(ren)(ren)來(lai)(lai)領，且(qie)(qie)(qie)帶(dai)本人(ren)(ren)身份證件(jian)及(ji)發票，第(di)二天(tian)(tian)(tian)我(wo)便(bian)(bian)帶(dai)著所需證件(jian)及(ji)發票去蘇寧(ning)電(dian)(dian)器(qi)辦理，一(yi)(yi)位(wei)(wei)男(nan)銷(xiao)(xiao)(xiao)(xiao)售(shou)(shou)(shou)員(yuan)(yuan)(yuan)告(gao)知(zhi)(zhi)須(xu)帶(dai)條(tiao)形(xing)(xing)碼(ma)，若沒帶(dai)可(ke)(ke)將(jiang)條(tiao)形(xing)(xing)碼(ma)上(shang)的(de)(de)(de)(de)號(hao)(hao)告(gao)知(zhi)(zhi)也(ye)行(xing)，我(wo)隨即撥(bo)打(da)(da)老人(ren)(ren)的(de)(de)(de)(de)電(dian)(dian)話，老人(ren)(ren)始終未(wei)(wei)接聽(ting)，男(nan)銷(xiao)(xiao)(xiao)(xiao)售(shou)(shou)(shou)員(yuan)(yuan)(yuan)說(shuo)(shuo)明(ming)天(tian)(tian)(tian)一(yi)(yi)早來(lai)(lai)辦理也(ye)行(xing)，第(di)二天(tian)(tian)(tian)一(yi)(yi)早我(wo)第(di)三次又來(lai)(lai)到(dao)蘇寧(ning)電(dian)(dian)器(qi)，正是先前(qian)的(de)(de)(de)(de)那(nei)位(wei)(wei)女(nv)(nv)銷(xiao)(xiao)(xiao)(xiao)售(shou)(shou)(shou)員(yuan)(yuan)(yuan)，問(wen)帶(dai)條(tiao)形(xing)(xing)碼(ma)了(le)(le)嗎，我(wo)說(shuo)(shuo)：昨(zuo)天(tian)(tian)(tian)一(yi)(yi)位(wei)(wei)男(nan)銷(xiao)(xiao)(xiao)(xiao)售(shou)(shou)(shou)員(yuan)(yuan)(yuan)告(gao)知(zhi)(zhi)帶(dai)條(tiao)形(xing)(xing)拿(na)上(shang)的(de)(de)(de)(de)號(hao)(hao)來(lai)(lai)辦理就可(ke)(ke)以，而(er)這(zhe)位(wei)(wei)女(nv)(nv)銷(xiao)(xiao)(xiao)(xiao)售(shou)(shou)(shou)員(yuan)(yuan)(yuan)又說(shuo)(shuo)：要的(de)(de)(de)(de)是條(tiao)形(xing)(xing)碼(ma)不(bu)是要條(tiao)形(xing)(xing)碼(ma)上(shang)的(de)(de)(de)(de)號(hao)(hao)，一(yi)(yi)氣之(zhi)(zhi)下當天(tian)(tian)(tian)晚上(shang)我(wo)第(di)四次找(zhao)到(dao)蘇寧(ning)電(dian)(dian)器(qi)的(de)(de)(de)(de)那(nei)位(wei)(wei)男(nan)銷(xiao)(xiao)(xiao)(xiao)售(shou)(shou)(shou)員(yuan)(yuan)(yuan)，結果還(huan)是這(zhe)位(wei)(wei)女(nv)(nv)銷(xiao)(xiao)(xiao)(xiao)售(shou)(shou)(shou)員(yuan)(yuan)(yuan)，說(shuo)(shuo)：那(nei)位(wei)(wei)男(nan)銷(xiao)(xiao)(xiao)(xiao)售(shou)(shou)(shou)員(yuan)(yuan)(yuan)不(bu)在(zai)。家(jia)中(zhong)老人(ren)(ren)知(zhi)(zhi)道此(ci)(ci)事(shi)(shi)(shi)后(hou)(hou)(hou)非(fei)(fei)常(chang)生(sheng)氣，對無視于(yu)顧客行(xing)為非(fei)(fei)常(chang)憤怒(nu)，要第(di)二天(tian)(tian)(tian)親(qin)自(zi)來(lai)(lai)找(zhao)蘇寧(ning)電(dian)(dian)器(qi)討說(shuo)(shuo)法(fa)，對該品(pin)(pin)牌的(de)(de)(de)(de)售(shou)(shou)(shou)后(hou)(hou)(hou)服務及(ji)產品(pin)(pin)質量大打(da)(da)折扣，因此(ci)(ci)強烈要求退貨，老人(ren)(ren)剛(gang)做完2個支(zhi)架，剛(gang)出(chu)院不(bu)久，我(wo)當天(tian)(tian)(tian)向這(zhe)位(wei)(wei)女(nv)(nv)銷(xiao)(xiao)(xiao)(xiao)售(shou)(shou)(shou)員(yuan)(yuan)(yuan)說(shuo)(shuo)明(ming)老人(ren)(ren)第(di)二天(tian)(tian)(tian)要來(lai)(lai)情(qing)況后(hou)(hou)(hou)，這(zhe)位(wei)(wei)女(nv)(nv)銷(xiao)(xiao)(xiao)(xiao)售(shou)(shou)(shou)員(yuan)(yuan)(yuan)便(bian)(bian)找(zhao)到(dao)上(shang)級說(shuo)(shuo)明(ming)此(ci)(ci)事(shi)(shi)(shi)，但(dan)還(huan)是未(wei)(wei)有(you)答復。