我(wo)(wo)(wo)購買長(chang)(chang)虹(hong)空(kong)調(diao)(diao)(diao)(diao)是(shi)(shi)(shi)(shi)(shi)(shi)2010年臘月份，柜機。當時安(an)裝后(hou)(hou)就(jiu)(jiu)不(bu)(bu)制熱。第(di)二(er)天來一(yi)(yi)位師(shi)傅(fu)從新(xin)安(an)后(hou)(hou)才可(ke)以用(yong)(yong)。過(guo)(guo)(guo)春節時又(you)(you)(you)不(bu)(bu)制熱，節后(hou)(hou)與他(ta)們(men)(men)(men)打了(le)(le)(le)(le)電話(hua)，來了(le)(le)(le)(le)師(shi)傅(fu)看后(hou)(hou)說(shuo)(shuo)水道(dao)破了(le)(le)(le)(le)，我(wo)(wo)(wo)問師(shi)傅(fu)是(shi)(shi)(shi)(shi)(shi)(shi)怎么回(hui)事，他(ta)說(shuo)(shuo)可(ke)能(neng)(neng)是(shi)(shi)(shi)(shi)(shi)(shi)運輸之事。給(gei)我(wo)(wo)(wo)們(men)(men)(men)修(xiu)(xiu)了(le)(le)(le)(le)。到夏季又(you)(you)(you)不(bu)(bu)制冷(leng)了(le)(le)(le)(le)，又(you)(you)(you)修(xiu)(xiu)了(le)(le)(le)(le)一(yi)(yi)次(ci)(ci)。從此(ci)之后(hou)(hou)每年冬夏二(er)季都(dou)(dou)有(you)要(yao)維(wei)(wei)修(xiu)(xiu)二(er)次(ci)(ci)。他(ta)們(men)(men)(men)那(nei)有(you)我(wo)(wo)(wo)們(men)(men)(men)的(de)(de)(de)每次(ci)(ci)通話(hua)錄音。今年又(you)(you)(you)不(bu)(bu)行(xing)了(le)(le)(le)(le)，與師(shi)傅(fu)聯系(xi)后(hou)(hou)，修(xiu)(xiu)了(le)(le)(le)(le)一(yi)(yi)下沒(mei)成功，說(shuo)(shuo)是(shi)(shi)(shi)(shi)(shi)(shi)主(zhu)(zhu)機又(you)(you)(you)不(bu)(bu)工(gong)作了(le)(le)(le)(le)。與他(ta)們(men)(men)(men)聯系(xi)后(hou)(hou)，師(shi)傅(fu)來電話(hua)說(shuo)(shuo)可(ke)能(neng)(neng)要(yao)換(huan)(huan)主(zhu)(zhu)板(ban)，現在(zai)沒(mei)有(you)過(guo)(guo)(guo)去(qu)(qu)的(de)(de)(de)主(zhu)(zhu)板(ban)等，說(shuo)(shuo)可(ke)換(huan)(huan)成多(duo)功能(neng)(neng)的(de)(de)(de)需用(yong)(yong)365元。但又(you)(you)(you)不(bu)(bu)能(neng)(neng)保(bao)(bao)障(zhang)可(ke)用(yong)(yong)多(duo)長(chang)(chang)時間。長(chang)(chang)虹(hong)空(kong)調(diao)(diao)(diao)(diao)，是(shi)(shi)(shi)(shi)(shi)(shi)不(bu)(bu)是(shi)(shi)(shi)(shi)(shi)(shi)不(bu)(bu)能(neng)(neng)保(bao)(bao)障(zhang)產(chan)(chan)品質量，？我(wo)(wo)(wo)們(men)(men)(men)的(de)(de)(de)空(kong)調(diao)(diao)(diao)(diao)屬不(bu)(bu)屬三包范圍？適不(bu)(bu)適用(yong)(yong)《消費(fei)者保(bao)(bao)護法(fa)》第(di)四十(shi)五條？我(wo)(wo)(wo)們(men)(men)(men)應怎樣(yang)(yang)維(wei)(wei)權？他(ta)們(men)(men)(men)客(ke)服這(zhe)樣(yang)(yang)說(shuo)(shuo) 幸運草 10:09:06 您好，現在(zai)空(kong)調(diao)(diao)(diao)(diao)已(yi)經過(guo)(guo)(guo)了(le)(le)(le)(le)保(bao)(bao)修(xiu)(xiu)期 是(shi)(shi)(shi)(shi)(shi)(shi)需要(yao)付(fu)費(fei)維(wei)(wei)修(xiu)(xiu) 建議您先考慮(lv) 這(zhe)樣(yang)(yang)答(da)復對嗎(ma)(ma)？難(nan)(nan)道(dao)說(shuo)(shuo)長(chang)(chang)虹(hong)空(kong)調(diao)(diao)(diao)(diao)售出后(hou)(hou)，剛使(shi)用(yong)(yong)就(jiu)(jiu)壞(huai)，維(wei)(wei)修(xiu)(xiu)后(hou)(hou)還(huan)繼續(xu)壞(huai)了(le)(le)(le)(le)，這(zhe)樣(yang)(yang)的(de)(de)(de)連續(xu)維(wei)(wei)修(xiu)(xiu)，是(shi)(shi)(shi)(shi)(shi)(shi)過(guo)(guo)(guo)了(le)(le)(le)(le)保(bao)(bao)修(xiu)(xiu)期嗎(ma)(ma)？廠家(jia)就(jiu)(jiu)是(shi)(shi)(shi)(shi)(shi)(shi)這(zhe)樣(yang)(yang)規(gui)定的(de)(de)(de)保(bao)(bao)修(xiu)(xiu)期嗎(ma)(ma)？現在(zai)又(you)(you)(you)與他(ta)們(men)(men)(men)聯系(xi)：他(ta)們(men)(men)(men)一(yi)(yi)直說(shuo)(shuo)過(guo)(guo)(guo)了(le)(le)(le)(le)保(bao)(bao)修(xiu)(xiu)期！我(wo)(wo)(wo)們(men)(men)(men)問客(ke)服中(zhong)心人(ren)員說(shuo)(shuo)：這(zhe)樣(yang)(yang)連續(xu)維(wei)(wei)修(xiu)(xiu)，難(nan)(nan)道(dao)說(shuo)(shuo)是(shi)(shi)(shi)(shi)(shi)(shi)過(guo)(guo)(guo)保(bao)(bao)修(xiu)(xiu)期嗎(ma)(ma)？他(ta)們(men)(men)(men)回(hui)答(da)說(shuo)(shuo)：廠家(jia)就(jiu)(jiu)是(shi)(shi)(shi)(shi)(shi)(shi)這(zhe)樣(yang)(yang)規(gui)定的(de)(de)(de)！我(wo)(wo)(wo)們(men)(men)(men)問客(ke)服維(wei)(wei)修(xiu)(xiu)人(ren)員是(shi)(shi)(shi)(shi)(shi)(shi)什么原(yuan)因(yin)(yin)？回(hui)答(da)說(shuo)(shuo)：我(wo)(wo)(wo)們(men)(men)(men)也(ye)(ye)說(shuo)(shuo)不(bu)(bu)清。我(wo)(wo)(wo)們(men)(men)(men)問他(ta)們(men)(men)(men)，每次(ci)(ci)空(kong)調(diao)(diao)(diao)(diao)不(bu)(bu)能(neng)(neng)用(yong)(yong)，都(dou)(dou)有(you)是(shi)(shi)(shi)(shi)(shi)(shi)你們(men)(men)(men)來修(xiu)(xiu)的(de)(de)(de)，剛安(an)裝就(jiu)(jiu)連續(xu)維(wei)(wei)修(xiu)(xiu)也(ye)(ye)不(bu)(bu)行(xing)，是(shi)(shi)(shi)(shi)(shi)(shi)什么原(yuan)因(yin)(yin)呢？回(hui)答(da)說(shuo)(shuo)：可(ke)能(neng)(neng)是(shi)(shi)(shi)(shi)(shi)(shi)主(zhu)(zhu)板(ban)的(de)(de)(de)原(yuan)因(yin)(yin)占(zhan)百(bai)分之八(ba)十(shi)，如修(xiu)(xiu)就(jiu)(jiu)付(fu)365元。因(yin)(yin)為沒(mei)有(you)過(guo)(guo)(guo)去(qu)(qu)的(de)(de)(de)主(zhu)(zhu)板(ban)了(le)(le)(le)(le)，廠家(jia)不(bu)(bu)管。要(yao)換(huan)(huan)成多(duo)功能(neng)(neng)的(de)(de)(de)。要(yao)換(huan)(huan)就(jiu)(jiu)換(huan)(huan)，他(ta)也(ye)(ye)沒(mei)法(fa)等。只這(zhe)樣(yang)(yang)說(shuo)(shuo)一(yi)(yi)說(shuo)(shuo)就(jiu)(jiu)行(xing)了(le)(le)(le)(le)嗎(ma)(ma)？我(wo)(wo)(wo)們(men)(men)(men)心目長(chang)(chang)虹(hong)集團生(sheng)產(chan)(chan)的(de)(de)(de)產(chan)(chan)品能(neng)(neng)使(shi)消費(fei)者信得過(guo)(guo)(guo)嗎(ma)(ma)？這(zhe)難(nan)(nan)道(dao)說(shuo)(shuo)是(shi)(shi)(shi)(shi)(shi)(shi)信得過(guo)(guo)(guo)企業(ye)的(de)(de)(de)形象嗎(ma)(ma)？悲矣！