初次(ci)購買(mai)魅(mei)族MX是(shi)(shi)(shi)(shi)(shi)在(zai)2012年(nian)11月14號。拿(na)到(dao)手十(shi)(shi)天左右(you)發現(xian)(xian)通(tong)話(hua)有回音。就(jiu)送到(dao)專(zhuan)(zhuan)賣(mai)店(dian)返廠(chang)(chang)換(huan)(huan)(huan)新(xin)了(le)(le)，因(yin)為還(huan)(huan)沒(mei)(mei)(mei)到(dao)十(shi)(shi)五(wu)天就(jiu)沒(mei)(mei)(mei)選擇(ze)修(xiu)(xiu)(xiu)，隨后噩(e)夢就(jiu)開始了(le)(le)這(zhe)是(shi)(shi)(shi)(shi)(shi)第(di)(di)(di)一(yi)次(ci)換(huan)(huan)(huan)機(ji)(ji)過程(cheng)。第(di)(di)(di)一(yi)次(ci)換(huan)(huan)(huan)新(xin)回來第(di)(di)(di)二天就(jiu)出(chu)(chu)(chu)現(xian)(xian)無征兆的(de)突然死機(ji)(ji)重啟(qi)，每天十(shi)(shi)幾次(ci)。第(di)(di)(di)六(liu)天沒(mei)(mei)(mei)辦法(fa)(fa)(fa)又(you)送去專(zhuan)(zhuan)賣(mai)店(dian)返廠(chang)(chang)換(huan)(huan)(huan)機(ji)(ji)。因(yin)為換(huan)(huan)(huan)機(ji)(ji)沒(mei)(mei)(mei)到(dao)十(shi)(shi)五(wu)天三(san)包(bao)(bao)法(fa)(fa)(fa)是(shi)(shi)(shi)(shi)(shi)可以換(huan)(huan)(huan)的(de)，本來是(shi)(shi)(shi)(shi)(shi)要(yao)(yao)(yao)求(qiu)退(tui)貨(huo)的(de)，但是(shi)(shi)(shi)(shi)(shi)專(zhuan)(zhuan)賣(mai)店(dian)不(bu)(bu)(bu)同意，沒(mei)(mei)(mei)辦法(fa)(fa)(fa)這(zhe)是(shi)(shi)(shi)(shi)(shi)第(di)(di)(di)二次(ci)換(huan)(huan)(huan)機(ji)(ji)過程(cheng)。這(zhe)次(ci)比上次(ci)好點(dian)了(le)(le)，回來第(di)(di)(di)十(shi)(shi)天才開始出(chu)(chu)(chu)現(xian)(xian)問(wen)(wen)題(ti)(ti)，這(zhe)次(ci)的(de)問(wen)(wen)題(ti)(ti)是(shi)(shi)(shi)(shi)(shi)屏幕(mu)出(chu)(chu)(chu)現(xian)(xian)水印(yin)，電池故(gu)(gu)障(zhang)膨脹頂到(dao)屏幕(mu)導致然后又(you)送去專(zhuan)(zhuan)賣(mai)店(dian)返廠(chang)(chang)換(huan)(huan)(huan)新(xin)，專(zhuan)(zhuan)賣(mai)店(dian)本來是(shi)(shi)(shi)(shi)(shi)不(bu)(bu)(bu)同意換(huan)(huan)(huan)新(xin)的(de)，只(zhi)(zhi)給(gei)(gei)(gei)換(huan)(huan)(huan)電池，后來在(zai)我(wo)的(de)一(yi)再堅持(chi)下(xia)，就(jiu)讓我(wo)自(zi)(zi)己在(zai)送修(xiu)(xiu)(xiu)單上填(tian)要(yao)(yao)(yao)求(qiu)換(huan)(huan)(huan)新(xin)，這(zhe)是(shi)(shi)(shi)(shi)(shi)第(di)(di)(di)三(san)次(ci)換(huan)(huan)(huan)機(ji)(ji)的(de)過程(cheng)了(le)(le)。這(zhe)次(ci)比前兩次(ci)好多了(le)(le)我(wo)用了(le)(le)一(yi)個(ge)月都沒(mei)(mei)(mei)出(chu)(chu)(chu)現(xian)(xian)什(shen)么大(da)問(wen)(wen)題(ti)(ti)，，但是(shi)(shi)(shi)(shi)(shi)在(zai)一(yi)個(ge)半月左右(you)的(de)時(shi)(shi)(shi)(shi)候，問(wen)(wen)題(ti)(ti)來了(le)(le)，還(huan)(huan)是(shi)(shi)(shi)(shi)(shi)水印(yin)，而且(qie)還(huan)(huan)比較大(da)，電量在(zai)百(bai)分之三(san)十(shi)(shi)左右(you)就(jiu)會(hui)顯示電量不(bu)(bu)(bu)足自(zi)(zi)動(dong)關機(ji)(ji)。再次(ci)送到(dao)專(zhuan)(zhuan)賣(mai)店(dian)返廠(chang)(chang)，要(yao)(yao)(yao)求(qiu)換(huan)(huan)(huan)新(xin)，這(zhe)是(shi)(shi)(shi)(shi)(shi)第(di)(di)(di)四次(ci)返廠(chang)(chang)，現(xian)(xian)在(zai)廠(chang)(chang)家給(gei)(gei)(gei)我(wo)打電話(hua)說(shuo)換(huan)(huan)(huan)新(xin)時(shi)(shi)(shi)(shi)間(jian)(jian)超過十(shi)(shi)五(wu)天。不(bu)(bu)(bu)能再換(huan)(huan)(huan)只(zhi)(zhi)能選擇(ze)維(wei)修(xiu)(xiu)(xiu)不(bu)(bu)(bu)同意維(wei)修(xiu)(xiu)(xiu)就(jiu)把故(gu)(gu)障(zhang)機(ji)(ji)給(gei)(gei)(gei)我(wo)寄回。沒(mei)(mei)(mei)辦法(fa)(fa)(fa)只(zhi)(zhi)能選擇(ze)維(wei)修(xiu)(xiu)(xiu)。每次(ci)返廠(chang)(chang)少(shao)則半月多則二十(shi)(shi)多天，我(wo)要(yao)(yao)(yao)求(qiu)把這(zhe)個(ge)返廠(chang)(chang)維(wei)修(xiu)(xiu)(xiu)時(shi)(shi)(shi)(shi)間(jian)(jian)從保(bao)修(xiu)(xiu)(xiu)期內(nei)扣(kou)除(chu)，但是(shi)(shi)(shi)(shi)(shi)魅(mei)族客服不(bu)(bu)(bu)同意，還(huan)(huan)說(shuo)維(wei)修(xiu)(xiu)(xiu)都要(yao)(yao)(yao)時(shi)(shi)(shi)(shi)間(jian)(jian)的(de)，你(ni)出(chu)(chu)(chu)現(xian)(xian)故(gu)(gu)障(zhang)我(wo)也(ye)不(bu)(bu)(bu)能把時(shi)(shi)(shi)(shi)間(jian)(jian)靜止。手機(ji)(ji)三(san)包(bao)(bao)法(fa)(fa)(fa)第(di)(di)(di)六(liu)條明確規(gui)定(ding)維(wei)修(xiu)(xiu)(xiu)和等待配件時(shi)(shi)(shi)(shi)間(jian)(jian)在(zai)保(bao)修(xiu)(xiu)(xiu)期內(nei)扣(kou)除(chu)。我(wo)不(bu)(bu)(bu)明白(bai)魅(mei)族為何還(huan)(huan)會(hui)出(chu)(chu)(chu)現(xian)(xian)這(zhe)種霸(ba)王條款，視(shi)法(fa)(fa)(fa)律(lv)如兒戲。一(yi)部(bu)手機(ji)(ji)買(mai)來用的(de)時(shi)(shi)(shi)(shi)間(jian)(jian)還(huan)(huan)沒(mei)(mei)(mei)有返廠(chang)(chang)的(de)時(shi)(shi)(shi)(shi)間(jian)(jian)多呢，要(yao)(yao)(yao)求(qiu)退(tui)貨(huo)也(ye)不(bu)(bu)(bu)同意。還(huan)(huan)說(shuo)嚴格按照三(san)包(bao)(bao)法(fa)(fa)(fa)規(gui)定(ding)，十(shi)(shi)五(wu)天內(nei)換(huan)(huan)(huan)貨(huo)，超過十(shi)(shi)五(wu)天只(zhi)(zhi)能返廠(chang)(chang)維(wei)修(xiu)(xiu)(xiu)，維(wei)修(xiu)(xiu)(xiu)兩次(ci)再出(chu)(chu)(chu)現(xian)(xian)故(gu)(gu)障(zhang)再給(gei)(gei)(gei)換(huan)(huan)(huan)機(ji)(ji)。關鍵是(shi)(shi)(shi)(shi)(shi)我(wo)都換(huan)(huan)(huan)新(xin)三(san)次(ci)了(le)(le)，就(jiu)是(shi)(shi)(shi)(shi)(shi)四部(bu)新(xin)手機(ji)(ji)都是(shi)(shi)(shi)(shi)(shi)出(chu)(chu)(chu)現(xian)(xian)問(wen)(wen)題(ti)(ti)。我(wo)現(xian)(xian)在(zai)要(yao)(yao)(yao)求(qiu)退(tui)貨(huo)或(huo)者換(huan)(huan)(huan)新(xin)并延長保(bao)修(xiu)(xiu)(xiu)期。 水印(yin)問(wen)(wen)題(ti)(ti)并不(bu)(bu)(bu)是(shi)(shi)(shi)(shi)(shi)個(ge)例，我(wo)建議相(xiang)關部(bu)門應(ying)該要(yao)(yao)(yao)求(qiu)魅(mei)族召(zhao)回故(gu)(gu)障(zhang)機(ji)(ji)器。