本(ben)人(ren)(ren)于8月30號17:30分左(zuo)右(you)在(zai)圓(yuan)(yuan)(yuan)(yuan)通(tong)(tong)(tong)(tong)(tong)網(wang)(wang)點(dian)(dian)(dian)寄了(le)(le)(le)(le)(le)一(yi)個快(kuai)件(jian)。過了(le)(le)(le)(le)(le)約半(ban)個小時,本(ben)人(ren)(ren)發現寄錯了(le)(le)(le)(le)(le)件(jian),故速打(da)電(dian)話(hua)(hua)(hua)(hua)給圓(yuan)(yuan)(yuan)(yuan)通(tong)(tong)(tong)(tong)(tong)快(kuai)遞的(de)(de)(de)(de)全(quan)國服務(wu)電(dian)話(hua)(hua)(hua)(hua),電(dian)話(hua)(hua)(hua)(hua)人(ren)(ren)員(yuan)告知快(kuai)件(jian)仍未(wei)寄出,要(yao)(yao)(yao)求我(wo)(wo)主動聯系廣(guang)州的(de)(de)(de)(de)圓(yuan)(yuan)(yuan)(yuan)通(tong)(tong)(tong)(tong)(tong)服務(wu)電(dian)話(hua)(hua)(hua)(hua),可(ke)以要(yao)(yao)(yao)求把(ba)件(jian)撤回。因此(ci)我(wo)(wo)又(you)(you)打(da)電(dian)話(hua)(hua)(hua)(hua)給了(le)(le)(le)(le)(le)廣(guang)州的(de)(de)(de)(de)圓(yuan)(yuan)(yuan)(yuan)通(tong)(tong)(tong)(tong)(tong)快(kuai)遞,向他們說明(ming)情況之(zhi)后(hou),她們又(you)(you)告訴我(wo)(wo)因為網(wang)(wang)點(dian)(dian)(dian)的(de)(de)(de)(de)快(kuai)件(jian)比較多,要(yao)(yao)(yao)我(wo)(wo)自己去網(wang)(wang)點(dian)(dian)(dian)聯系拿(na)件(jian)。我(wo)(wo)去到網(wang)(wang)點(dian)(dian)(dian)之(zhi)后(hou),聯系了(le)(le)(le)(le)(le)當地的(de)(de)(de)(de)工(gong)作(zuo)人(ren)(ren)員(yuan),結果工(gong)作(zuo)人(ren)(ren)員(yuan)只(zhi)說了(le)(le)(le)(le)(le)一(yi)句話(hua)(hua)(hua)(hua):“沒看見(jian)我(wo)(wo)正(zheng)在(zai)忙嗎!?”根(gen)本(ben)不理會我(wo)(wo)的(de)(de)(de)(de)撤件(jian)請(qing)求。我(wo)(wo)問了(le)(le)(le)(le)(le)在(zai)撿件(jian)的(de)(de)(de)(de)工(gong)作(zuo)人(ren)(ren)員(yuan),哪里(li)(li)有內(nei)蒙古的(de)(de)(de)(de)快(kuai)件(jian),工(gong)作(zuo)人(ren)(ren)員(yuan)也不予理會。之(zhi)后(hou)我(wo)(wo)再次打(da)電(dian)話(hua)(hua)(hua)(hua)給了(le)(le)(le)(le)(le)廣(guang)州的(de)(de)(de)(de)圓(yuan)(yuan)(yuan)(yuan)通(tong)(tong)(tong)(tong)(tong)快(kuai)遞服務(wu)熱線,她們只(zhi)說:“拿(na)不到就(jiu)拿(na)不到的(de)(de)(de)(de)了(le)(le)(le)(le)(le),只(zhi)有等到到了(le)(le)(le)(le)(le)目的(de)(de)(de)(de)地之(zhi)后(hou)再要(yao)(yao)(yao)求撤回。“
圓(yuan)(yuan)(yuan)(yuan)通(tong)(tong)(tong)(tong)(tong)快(kuai)遞顯然是為了(le)(le)(le)(le)(le)賺取運(yun)費(fei)(fei)在(zai)推卸責任(ren),因為我(wo)(wo)在(zai)網(wang)(wang)點(dian)(dian)(dian)撤回快(kuai)件(jian),只(zhi)需(xu)要(yao)(yao)(yao)支付(fu)3.5元(yuan)的(de)(de)(de)(de)面單(dan)費(fei)(fei)用,而到了(le)(le)(le)(le)(le)目的(de)(de)(de)(de)地之(zhi)后(hou)撤回,我(wo)(wo)則需(xu)要(yao)(yao)(yao)支付(fu)雙倍(bei)的(de)(de)(de)(de)回來(lai)運(yun)費(fei)(fei)一(yi)共37元(yuan)。
此(ci)外(wai),圓(yuan)(yuan)(yuan)(yuan)通(tong)(tong)(tong)(tong)(tong)快(kuai)遞還(huan)存在(zai)違規收費(fei)(fei)和虛假宣傳。因為那個網(wang)(wang)點(dian)(dian)(dian)有很(hen)多快(kuai)遞公司,業務(wu)量也非常大(da),因此(ci)那里(li)(li)的(de)(de)(de)(de)快(kuai)遞費(fei)(fei)用的(de)(de)(de)(de)市場價是6-8元(yuan)左(zuo)右(you)就(jiu)可(ke)以全(quan)國通(tong)(tong)(tong)(tong)(tong)票,在(zai)附近處的(de)(de)(de)(de)另一(yi)圓(yuan)(yuan)(yuan)(yuan)通(tong)(tong)(tong)(tong)(tong)快(kuai)遞都是8元(yuan)通(tong)(tong)(tong)(tong)(tong)票,但是此(ci)圓(yuan)(yuan)(yuan)(yuan)通(tong)(tong)(tong)(tong)(tong)快(kuai)遞卻收了(le)(le)(le)(le)(le)我(wo)(wo)18.5元(yuan)。此(ci)圓(yuan)(yuan)(yuan)(yuan)通(tong)(tong)(tong)(tong)(tong)快(kuai)遞在(zai)他們的(de)(de)(de)(de)宣傳欄(lan)上明(ming)明(ming)貼著6元(yuan)全(quan)國通(tong)(tong)(tong)(tong)(tong)票,為什(shen)么(me)去到寄件(jian),寫(xie)好了(le)(le)(le)(le)(le)單(dan)就(jiu)變成(cheng)了(le)(le)(le)(le)(le)18.5元(yuan),為什(shen)么(me)要(yao)(yao)(yao)這樣欺(qi)騙(pian)我(wo)(wo)們消費(fei)(fei)者?
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