我于(yu)2013年(nian)2月3日在渭南(nan)蘇(su)寧購(gou)買一(yi)(yi)(yi)臺創(chuang)維(wei)(wei)(wei)42e600y云(yun)(yun)電(dian)(dian)(dian)視(shi)(shi)(shi)，當時(shi)就是(shi)(shi)沖著云(yun)(yun)電(dian)(dian)(dian)視(shi)(shi)(shi)和(he)(he)LG硬屏(ping)(ping)去的(de)，沒想到今年(nian)8月2日晚上(shang)(shang)電(dian)(dian)(dian)視(shi)(shi)(shi)突(tu)然(ran)白(bai)(bai)(bai)屏(ping)(ping)，隨后(hou)撥打(da)(da)創(chuang)維(wei)(wei)(wei)售(shou)后(hou)電(dian)(dian)(dian)話(hua)(hua)報修(xiu)(xiu)(xiu)，第二天維(wei)(wei)(wei)修(xiu)(xiu)(xiu)人員(yuan)(yuan)看(kan)(kan)后(hou)說(shuo)(shuo)可能是(shi)(shi)屏(ping)(ping)和(he)(he)主板壞了(le)，說(shuo)(shuo)要送西(xi)安(an)維(wei)(wei)(wei)修(xiu)(xiu)(xiu)，然(ran)后(hou)我就把電(dian)(dian)(dian)視(shi)(shi)(shi)送到渭南(nan)維(wei)(wei)(wei)修(xiu)(xiu)(xiu)站讓維(wei)(wei)(wei)修(xiu)(xiu)(xiu)人員(yuan)(yuan)發貨，過了(le)幾天我打(da)(da)電(dian)(dian)(dian)話(hua)(hua)，西(xi)安(an)維(wei)(wei)(wei)修(xiu)(xiu)(xiu)站說(shuo)(shuo)要從(cong)天津(jin)發備(bei)件換(huan)(huan)(huan)屏(ping)(ping)，于(yu)是(shi)(shi)我就耐(nai)心等待，這一(yi)(yi)(yi)等就是(shi)(shi)半個(ge)月，直(zhi)到8月23日我打(da)(da)西(xi)安(an)維(wei)(wei)(wei)修(xiu)(xiu)(xiu)站電(dian)(dian)(dian)話(hua)(hua)，他們說(shuo)(shuo)換(huan)(huan)(huan)了(le)屏(ping)(ping)和(he)(he)主板，說(shuo)(shuo)電(dian)(dian)(dian)視(shi)(shi)(shi)21號已經(jing)(jing)發到渭南(nan)，我又和(he)(he)渭南(nan)售(shou)后(hou)聯系(xi)(xi)晚上(shang)(shang)六點左右送到我家。打(da)(da)開電(dian)(dian)(dian)視(shi)(shi)(shi)白(bai)(bai)(bai)屏(ping)(ping)故障雖(sui)然(ran)排(pai)除了(le)，但是(shi)(shi)圖像很模糊(hu)，而(er)且(qie)電(dian)(dian)(dian)視(shi)(shi)(shi)機按鍵不(bu)(bu)起作用(yong)。于(yu)是(shi)(shi)打(da)(da)電(dian)(dian)(dian)話(hua)(hua)聯系(xi)(xi)渭南(nan)維(wei)(wei)(wei)修(xiu)(xiu)(xiu)人員(yuan)(yuan)查看(kan)(kan)，打(da)(da)開機子一(yi)(yi)(yi)看(kan)(kan)，屏(ping)(ping)還是(shi)(shi)原來的(de)屏(ping)(ping)，有(you)手(shou)機照片為(wei)(wei)證(zheng)，主板由(you)42e600y換(huan)(huan)(huan)成了(le)55e615L，導(dao)致電(dian)(dian)(dian)視(shi)(shi)(shi)機面(mian)板按鍵不(bu)(bu)起作用(yong)。西(xi)安(an)售(shou)后(hou)人員(yuan)(yuan)說(shuo)(shuo)是(shi)(shi)換(huan)(huan)(huan)了(le)屏(ping)(ping)和(he)(he)主板，結(jie)果偷(tou)梁換(huan)(huan)(huan)柱把聾子制成啞巴，號稱新(xin)款云(yun)(yun)電(dian)(dian)(dian)視(shi)(shi)(shi)，才半年(nian)時(shi)間就白(bai)(bai)(bai)屏(ping)(ping)，肯定(ding)是(shi)(shi)嚴重的(de)質量(liang)問題，作為(wei)(wei)售(shou)后(hou)沒有(you)責任心，不(bu)(bu)但不(bu)(bu)解決問題，反而(er)從(cong)中(zhong)牟利(li)，良心何在，作為(wei)(wei)一(yi)(yi)(yi)個(ge)曾經(jing)(jing)購(gou)買6臺創(chuang)維(wei)(wei)(wei)電(dian)(dian)(dian)視(shi)(shi)(shi)的(de)老用(yong)戶(hu)，我對創(chuang)維(wei)(wei)(wei)售(shou)后(hou)管(guan)理如(ru)此混亂(luan)感(gan)到心痛，強(qiang)烈要求創(chuang)維(wei)(wei)(wei)給用(yong)戶(hu)一(yi)(yi)(yi)個(ge)說(shuo)(shuo)法同(tong)時(shi)更(geng)換(huan)(huan)(huan)新(xin)機，要么全額退款。希望(wang)得(de)到解決，還消費者一(yi)(yi)(yi)個(ge)公道！