11月12日和朋友在(zai)(zai)(zai)1號(hao)(hao)(hao)(hao)(hao)店(dian)(dian)(dian)(dian)(dian)買了(le)(le)2臺(tai)華(hua)(hua)(hua)(hua)為(wei)(wei)手機(ji)(ji)(ji)，訂(ding)單(dan)簽收(shou)人是(shi)(shi)(shi)(shi)(shi)(shi)朋友梁紹勇的(de)(de)(de)(de)(de)(de)(de)名字(zi)。手機(ji)(ji)(ji)是(shi)(shi)(shi)(shi)(shi)(shi)17號(hao)(hao)(hao)(hao)(hao)下午(wu)收(shou)到(dao)的(de)(de)(de)(de)(de)(de)(de)，晚上(shang)(shang)(shang)在(zai)(zai)(zai)看電(dian)(dian)(dian)影時(shi)發(fa)現(xian)(xian)屏(ping)幕邊框漏光嚴(yan)重(zhong)，發(fa)現(xian)(xian)問(wen)題后(hou)(hou)(hou)(hou)(hou)馬(ma)上(shang)(shang)(shang)在(zai)(zai)(zai)1號(hao)(hao)(hao)(hao)(hao)店(dian)(dian)(dian)(dian)(dian)申請退(tui)(tui)貨(huo)(huo)(huo)。18號(hao)(hao)(hao)(hao)(hao)上(shang)(shang)(shang)午(wu)1號(hao)(hao)(hao)(hao)(hao)店(dian)(dian)(dian)(dian)(dian)拒(ju)絕了(le)(le)我(wo)的(de)(de)(de)(de)(de)(de)(de)退(tui)(tui)貨(huo)(huo)(huo)申請，拒(ju)絕理由(you)是(shi)(shi)(shi)(shi)(shi)(shi)：）您(nin)好，您(nin)在(zai)(zai)(zai)線申請的(de)(de)(de)(de)(de)(de)(de)【131112N4AKFF】訂(ding)單(dan)退(tui)(tui)貨(huo)(huo)(huo)，需(xu)要(yao)(yao)(yao)(yao)(yao)您(nin)優先(xian)聯系品(pin)牌(pai)售(shou)(shou)后(hou)(hou)(hou)(hou)(hou)咨(zi)詢是(shi)(shi)(shi)(shi)(shi)(shi)否商(shang)品(pin)質(zhi)量問(wen)題，售(shou)(shou)后(hou)(hou)(hou)(hou)(hou)服務電(dian)(dian)(dian)話(hua)(hua)(hua)(hua)：（400-830-8300），如(ru)品(pin)牌(pai)售(shou)(shou)后(hou)(hou)(hou)(hou)(hou)表示(shi)商(shang)品(pin)確實(shi)存在(zai)(zai)(zai)質(zhi)量問(wen)題，需(xu)要(yao)(yao)(yao)(yao)(yao)由(you)品(pin)牌(pai)售(shou)(shou)后(hou)(hou)(hou)(hou)(hou)出(chu)具有(you)(you)(you)質(zhi)量問(wen)題的(de)(de)(de)(de)(de)(de)(de)檢(jian)(jian)(jian)(jian)(jian)測(ce)認定書或鑒定報告并(bing)成功封(feng)(feng)(feng)機(ji)(ji)(ji)后(hou)(hou)(hou)(hou)(hou)，成功上(shang)(shang)(shang)傳至在(zai)(zai)(zai)線退(tui)(tui)換(huan)貨(huo)(huo)(huo)或者發(fa)至我(wo)司郵箱（CS@yihaodian.com），郵件中務必(bi)填(tian)寫訂(ding)單(dan)號(hao)(hao)(hao)(hao)(hao)以及(ji)您(nin)的(de)(de)(de)(de)(de)(de)(de)收(shou)貨(huo)(huo)(huo)人手機(ji)(ji)(ji)號(hao)(hao)(hao)(hao)(hao)碼，未退(tui)(tui)貨(huo)(huo)(huo)的(de)(de)(de)(de)(de)(de)(de)商(shang)品(pin)詳情(qing)請登錄(lu)我(wo)的(de)(de)(de)(de)(de)(de)(de)訂(ding)單(dan)-在(zai)(zai)(zai)線退(tui)(tui)換(huan)貨(huo)(huo)(huo)查看，給(gei)您(nin)造成不(bu)(bu)(bu)便敬請諒解，感謝您(nin)對1號(hao)(hao)(hao)(hao)(hao)店(dian)(dian)(dian)(dian)(dian)的(de)(de)(de)(de)(de)(de)(de)支持！） 18號(hao)(hao)(hao)(hao)(hao)沒(mei)(mei)(mei)時(shi)間去(qu)(qu)售(shou)(shou)后(hou)(hou)(hou)(hou)(hou)檢(jian)(jian)(jian)(jian)(jian)測(ce)，于(yu)19日去(qu)(qu)華(hua)(hua)(hua)(hua)為(wei)(wei)售(shou)(shou)后(hou)(hou)(hou)(hou)(hou)檢(jian)(jian)(jian)(jian)(jian)測(ce)，經售(shou)(shou)后(hou)(hou)(hou)(hou)(hou)檢(jian)(jian)(jian)(jian)(jian)測(ce)手機(ji)(ji)(ji)確實(shi)有(you)(you)(you)質(zhi)量問(wen)題，開(kai)(kai)出(chu)手機(ji)(ji)(ji)檢(jian)(jian)(jian)(jian)(jian)測(ce)單(dan)，讓(rang)我(wo)帶回找1號(hao)(hao)(hao)(hao)(hao)店(dian)(dian)(dian)(dian)(dian)退(tui)(tui)貨(huo)(huo)(huo)。回家(jia)馬(ma)上(shang)(shang)(shang)申請退(tui)(tui)貨(huo)(huo)(huo)。提交(jiao)退(tui)(tui)貨(huo)(huo)(huo)單(dan)后(hou)(hou)(hou)(hou)(hou)，1號(hao)(hao)(hao)(hao)(hao)店(dian)(dian)(dian)(dian)(dian)晚上(shang)(shang)(shang)8點(dian)(dian)多時(shi)，打我(wo)電(dian)(dian)(dian)話(hua)(hua)(hua)(hua)。由(you)于(yu)手機(ji)(ji)(ji)在(zai)(zai)(zai)充電(dian)(dian)(dian)沒(mei)(mei)(mei)有(you)(you)(you)接(jie)電(dian)(dian)(dian)話(hua)(hua)(hua)(hua)。1號(hao)(hao)(hao)(hao)(hao)店(dian)(dian)(dian)(dian)(dian)又拒(ju)絕了(le)(le)我(wo)的(de)(de)(de)(de)(de)(de)(de)退(tui)(tui)貨(huo)(huo)(huo)申請。 20號(hao)(hao)(hao)(hao)(hao)上(shang)(shang)(shang)午(wu)我(wo)又致(zhi)電(dian)(dian)(dian)1號(hao)(hao)(hao)(hao)(hao)店(dian)(dian)(dian)(dian)(dian)。1號(hao)(hao)(hao)(hao)(hao)店(dian)(dian)(dian)(dian)(dian)說(shuo)我(wo)沒(mei)(mei)(mei)有(you)(you)(you)接(jie)電(dian)(dian)(dian)話(hua)(hua)(hua)(hua)而拒(ju)絕了(le)(le)，我(wo)的(de)(de)(de)(de)(de)(de)(de)退(tui)(tui)貨(huo)(huo)(huo)申請，讓(rang)我(wo)重(zhong)新(xin)提交(jiao)訂(ding)單(dan)。后(hou)(hou)(hou)(hou)(hou)又重(zhong)新(xin)提交(jiao)。下午(wu)13點(dian)(dian)左(zuo)右，1號(hao)(hao)(hao)(hao)(hao)店(dian)(dian)(dian)(dian)(dian)打來電(dian)(dian)(dian)話(hua)(hua)(hua)(hua)，說(shuo)我(wo)手機(ji)(ji)(ji)沒(mei)(mei)(mei)有(you)(you)(you)封(feng)(feng)(feng)裝(zhuang)(zhuang)(zhuang)，拒(ju)絕我(wo)退(tui)(tui)貨(huo)(huo)(huo)，要(yao)(yao)(yao)(yao)(yao)我(wo)必(bi)須(xu)封(feng)(feng)(feng)裝(zhuang)(zhuang)(zhuang)后(hou)(hou)(hou)(hou)(hou)才(cai)(cai)能(neng)退(tui)(tui)貨(huo)(huo)(huo)，并(bing)短信發(fa)給(gei)我(wo)華(hua)(hua)(hua)(hua)為(wei)(wei)客(ke)(ke)服電(dian)(dian)(dian)話(hua)(hua)(hua)(hua)：4008308300，讓(rang)我(wo)咨(zi)詢華(hua)(hua)(hua)(hua)為(wei)(wei)，怎么封(feng)(feng)(feng)裝(zhuang)(zhuang)(zhuang)。掛(gua)電(dian)(dian)(dian)話(hua)(hua)(hua)(hua)后(hou)(hou)(hou)(hou)(hou)，又打華(hua)(hua)(hua)(hua)為(wei)(wei)客(ke)(ke)服，華(hua)(hua)(hua)(hua)為(wei)(wei)客(ke)(ke)服表示(shi)，只(zhi)要(yao)(yao)(yao)(yao)(yao)他(ta)(ta)(ta)們(men)(men)(men)售(shou)(shou)后(hou)(hou)(hou)(hou)(hou)網(wang)點(dian)(dian)開(kai)(kai)出(chu)檢(jian)(jian)(jian)(jian)(jian)測(ce)單(dan)，就(jiu)符合(he)退(tui)(tui)換(huan)貨(huo)(huo)(huo)要(yao)(yao)(yao)(yao)(yao)求(qiu)，不(bu)(bu)(bu)需(xu)要(yao)(yao)(yao)(yao)(yao)封(feng)(feng)(feng)裝(zhuang)(zhuang)(zhuang)。掛(gua)電(dian)(dian)(dian)話(hua)(hua)(hua)(hua)后(hou)(hou)(hou)(hou)(hou)，又打1號(hao)(hao)(hao)(hao)(hao)店(dian)(dian)(dian)(dian)(dian)，而1號(hao)(hao)(hao)(hao)(hao)店(dian)(dian)(dian)(dian)(dian)給(gei)出(chu)，必(bi)須(xu)封(feng)(feng)(feng)裝(zhuang)(zhuang)(zhuang)，不(bu)(bu)(bu)然不(bu)(bu)(bu)能(neng)退(tui)(tui)貨(huo)(huo)(huo)，如(ru)果不(bu)(bu)(bu)封(feng)(feng)(feng)裝(zhuang)(zhuang)(zhuang)，寄(ji)回他(ta)(ta)(ta)們(men)(men)(men)那(nei)里有(you)(you)(you)他(ta)(ta)(ta)們(men)(men)(men)代檢(jian)(jian)(jian)(jian)(jian)，而代檢(jian)(jian)(jian)(jian)(jian)周期是(shi)(shi)(shi)(shi)(shi)(shi)2到(dao)3周。要(yao)(yao)(yao)(yao)(yao)不(bu)(bu)(bu)叫我(wo)重(zhong)新(xin)去(qu)(qu)售(shou)(shou)后(hou)(hou)(hou)(hou)(hou)讓(rang)他(ta)(ta)(ta)們(men)(men)(men)封(feng)(feng)(feng)裝(zhuang)(zhuang)(zhuang)。沒(mei)(mei)(mei)辦(ban)法，有(you)(you)(you)跑去(qu)(qu)華(hua)(hua)(hua)(hua)為(wei)(wei)售(shou)(shou)后(hou)(hou)(hou)(hou)(hou)，售(shou)(shou)后(hou)(hou)(hou)(hou)(hou)表示(shi)，有(you)(you)(you)他(ta)(ta)(ta)們(men)(men)(men)的(de)(de)(de)(de)(de)(de)(de)檢(jian)(jian)(jian)(jian)(jian)測(ce)單(dan)就(jiu)可(ke)以的(de)(de)(de)(de)(de)(de)(de)，不(bu)(bu)(bu)需(xu)要(yao)(yao)(yao)(yao)(yao)封(feng)(feng)(feng)裝(zhuang)(zhuang)(zhuang)，而且他(ta)(ta)(ta)們(men)(men)(men)也(ye)沒(mei)(mei)(mei)有(you)(you)(you)接(jie)到(dao)華(hua)(hua)(hua)(hua)為(wei)(wei)的(de)(de)(de)(de)(de)(de)(de)通知，必(bi)須(xu)要(yao)(yao)(yao)(yao)(yao)封(feng)(feng)(feng)裝(zhuang)(zhuang)(zhuang)才(cai)(cai)可(ke)以退(tui)(tui)貨(huo)(huo)(huo)。他(ta)(ta)(ta)們(men)(men)(men)那(nei)也(ye)沒(mei)(mei)(mei)有(you)(you)(you)封(feng)(feng)(feng)裝(zhuang)(zhuang)(zhuang)設(she)備。沒(mei)(mei)(mei)辦(ban)法叫他(ta)(ta)(ta)們(men)(men)(men)用紙將手機(ji)(ji)(ji)盒開(kai)(kai)口貼上(shang)(shang)(shang)，并(bing)蓋上(shang)(shang)(shang)他(ta)(ta)(ta)們(men)(men)(men)的(de)(de)(de)(de)(de)(de)(de)章。 回來后(hou)(hou)(hou)(hou)(hou)又提交(jiao)退(tui)(tui)貨(huo)(huo)(huo)單(dan)，并(bing)致(zhi)電(dian)(dian)(dian)1號(hao)(hao)(hao)(hao)(hao)店(dian)(dian)(dian)(dian)(dian)售(shou)(shou)后(hou)(hou)(hou)(hou)(hou)，這次接(jie)電(dian)(dian)(dian)話(hua)(hua)(hua)(hua)的(de)(de)(de)(de)(de)(de)(de)是(shi)(shi)(shi)(shi)(shi)(shi)一(yi)(yi)個男的(de)(de)(de)(de)(de)(de)(de)客(ke)(ke)服。他(ta)(ta)(ta)說(shuo)我(wo)的(de)(de)(de)(de)(de)(de)(de)手機(ji)(ji)(ji)有(you)(you)(you)了(le)(le)華(hua)(hua)(hua)(hua)為(wei)(wei)售(shou)(shou)后(hou)(hou)(hou)(hou)(hou)的(de)(de)(de)(de)(de)(de)(de)檢(jian)(jian)(jian)(jian)(jian)測(ce)單(dan)已經符合(he)退(tui)(tui)貨(huo)(huo)(huo)要(yao)(yao)(yao)(yao)(yao)求(qiu)，叫我(wo)耐心等待他(ta)(ta)(ta)們(men)(men)(men)的(de)(de)(de)(de)(de)(de)(de)售(shou)(shou)后(hou)(hou)(hou)(hou)(hou)人員電(dian)(dian)(dian)話(hua)(hua)(hua)(hua)。 直到(dao)21號(hao)(hao)(hao)(hao)(hao)下午(wu)15點(dian)(dian)多才(cai)(cai)接(jie)到(dao)1號(hao)(hao)(hao)(hao)(hao)店(dian)(dian)(dian)(dian)(dian)的(de)(de)(de)(de)(de)(de)(de)電(dian)(dian)(dian)話(hua)(hua)(hua)(hua)，又說(shuo)我(wo)的(de)(de)(de)(de)(de)(de)(de)手機(ji)(ji)(ji)沒(mei)(mei)(mei)有(you)(you)(you)封(feng)(feng)(feng)裝(zhuang)(zhuang)(zhuang)，不(bu)(bu)(bu)給(gei)我(wo)退(tui)(tui)貨(huo)(huo)(huo)。要(yao)(yao)(yao)(yao)(yao)我(wo)把手機(ji)(ji)(ji)寄(ji)回給(gei)他(ta)(ta)(ta)們(men)(men)(men)由(you)他(ta)(ta)(ta)們(men)(men)(men)代檢(jian)(jian)(jian)(jian)(jian)，代檢(jian)(jian)(jian)(jian)(jian)周期是(shi)(shi)(shi)(shi)(shi)(shi)2到(dao)3周。說(shuo)的(de)(de)(de)(de)(de)(de)(de)檢(jian)(jian)(jian)(jian)(jian)測(ce)單(dan)是(shi)(shi)(shi)(shi)(shi)(shi)無效(xiao)的(de)(de)(de)(de)(de)(de)(de)必(bi)須(xu)他(ta)(ta)(ta)們(men)(men)(men)檢(jian)(jian)(jian)(jian)(jian)測(ce)了(le)(le)才(cai)(cai)算。 1號(hao)(hao)(hao)(hao)(hao)店(dian)(dian)(dian)(dian)(dian)這個電(dian)(dian)(dian)商(shang)純粹是(shi)(shi)(shi)(shi)(shi)(shi)在(zai)(zai)(zai)忽悠消費者，華(hua)(hua)(hua)(hua)為(wei)(wei)售(shou)(shou)后(hou)(hou)(hou)(hou)(hou)網(wang)點(dian)(dian)檢(jian)(jian)(jian)(jian)(jian)測(ce)出(chu)的(de)(de)(de)(de)(de)(de)(de)問(wen)題機(ji)(ji)(ji)，而他(ta)(ta)(ta)們(men)(men)(men)的(de)(de)(de)(de)(de)(de)(de)確認為(wei)(wei)這個檢(jian)(jian)(jian)(jian)(jian)測(ce)單(dan)是(shi)(shi)(shi)(shi)(shi)(shi)無效(xiao)的(de)(de)(de)(de)(de)(de)(de)。一(yi)(yi)直在(zai)(zai)(zai)拖延退(tui)(tui)換(huan)貨(huo)(huo)(huo)時(shi)間。 希(xi)望(wang)你們(men)(men)(men)平臺(tai)能(neng)幫我(wo)。