我(wo)(wo)(wo)(wo)女兒網(wang)購，沒(mei)留意(yi)商家(jia)走(zou)(zou)申(shen)(shen)通(tong)(tong)(tong)，居住地不派送(song)（以(yi)前我(wo)(wo)(wo)(wo)網(wang)購商家(jia)包郵走(zou)(zou)申(shen)(shen)通(tong)(tong)(tong)時，我(wo)(wo)(wo)(wo)寫親友的(de)(de)地址叫(jiao)(jiao)他(ta)(ta)們(men)代(dai)收(shou)(shou)(shou)）。 9月10日中(zhong)午收(shou)(shou)(shou)到(dao)吉(ji)隆(long)(long)申(shen)(shen)通(tong)(tong)(tong)的(de)(de)信息(xi)，說(shuo)(shuo)“超派件(jian)(jian)(jian)(jian)(jian)(jian)(jian)(jian),客(ke)戶(hu)(hu)自取(qu)(qu)(qu)”，下(xia)午我(wo)(wo)(wo)(wo)上(shang)(shang)班時聯系(xi)改(gai)(gai)址改(gai)(gai)送(song)（電(dian)話(hua)：18718150081），客(ke)服說(shuo)(shuo)投遞(di)員(yuan)(yuan)已(yi)外出送(song)件(jian)(jian)(jian)(jian)(jian)(jian)(jian)(jian)，最快于(yu)第二(er)天送(song)（其實改(gai)(gai)的(de)(de)地址跟(gen)申(shen)(shen)通(tong)(tong)(tong)公(gong)(gong)(gong)(gong)司(si)(si)(si)同一(yi)小區，我(wo)(wo)(wo)(wo)不好意(yi)思叫(jiao)(jiao)親友去(qu)取(qu)(qu)(qu)）。 次日下(xia)午2：30我(wo)(wo)(wo)(wo)提醒派送(song)，另一(yi)客(ke)服說(shuo)(shuo)她們(men)無權改(gai)(gai)址，需商家(jia)叫(jiao)(jiao)改(gai)(gai)才(cai)行，我(wo)(wo)(wo)(wo)說(shuo)(shuo)昨天怎么(me)不說(shuo)(shuo)清楚（其實別家(jia)快遞(di)只需核對電(dian)話(hua)和(he)身(shen)份就(jiu)行），于(yu)是(shi)(shi)(shi)(shi)叫(jiao)(jiao)我(wo)(wo)(wo)(wo)女兒聯系(xi)商家(jia)改(gai)(gai)了地址。 13日我(wo)(wo)(wo)(wo)以(yi)為(wei)(wei)親友收(shou)(shou)(shou)到(dao)沒(mei)轉給(gei)我(wo)(wo)(wo)(wo)，而他(ta)(ta)并(bing)沒(mei)收(shou)(shou)(shou)到(dao)，通(tong)(tong)(tong)過曲折查問到(dao)當地投訴(su)電(dian)話(hua)13556269112，上(shang)(shang)午打沒(mei)接(jie)(jie)，下(xia)午打去(qu)他(ta)(ta)才(cai)接(jie)(jie)，解釋一(yi)番，我(wo)(wo)(wo)(wo)提醒他(ta)(ta)叫(jiao)(jiao)人趕緊送(song)。 14日上(shang)(shang)午查記錄，還是(shi)(shi)(shi)(shi)作“疑(yi)(yi)難(nan)(nan)(nan)件(jian)(jian)(jian)(jian)(jian)(jian)(jian)(jian)”一(yi)直呆在吉(ji)隆(long)(long)申(shen)(shen)通(tong)(tong)(tong)公(gong)(gong)(gong)(gong)司(si)(si)(si)。心是(shi)(shi)(shi)(shi)多么(me)氣啊(a)！于(yu)是(shi)(shi)(shi)(shi)向申(shen)(shen)通(tong)(tong)(tong)總部(bu)(bu)發了一(yi)下(xia)郵件(jian)(jian)(jian)(jian)(jian)(jian)(jian)(jian)進(jin)行投訴(su)。下(xia)午才(cai)接(jie)(jie)到(dao)吉(ji)隆(long)(long)申(shen)(shen)通(tong)(tong)(tong)電(dian)話(hua)， 要我(wo)(wo)(wo)(wo)把改(gai)(gai)投地址說(shuo)(shuo)一(yi)遍(bian)，當天下(xia)午才(cai)收(shou)(shou)(shou)到(dao)件(jian)(jian)(jian)(jian)(jian)(jian)(jian)(jian)。 為(wei)(wei)什么(me)送(song)一(yi)個件(jian)(jian)(jian)(jian)(jian)(jian)(jian)(jian)那么(me)難(nan)(nan)(nan)嗎？難(nan)(nan)(nan)道(dao)(dao)“疑(yi)(yi)難(nan)(nan)(nan)件(jian)(jian)(jian)(jian)(jian)(jian)(jian)(jian)原因(yin)：【超派件(jian)(jian)(jian)(jian)(jian)(jian)(jian)(jian),客(ke)戶(hu)(hu)自取(qu)(qu)(qu)】”是(shi)(shi)(shi)(shi)不送(song)的(de)(de)借口嗎？這(zhe)是(shi)(shi)(shi)(shi)什么(me)辦事效率、工(gong)作態度、 職業道(dao)(dao)德？？？ 希望申(shen)(shen)通(tong)(tong)(tong)快遞(di)給(gei)我(wo)(wo)(wo)(wo)一(yi)個合理的(de)(de)解釋！ 附： 物流跟(gen)蹤(zong)（//www.sto.cn/ 運(yun)單號：668438364930） 掃(sao)(sao)描(miao)日期時間(jian) 跟(gen)蹤(zong)掃(sao)(sao)描(miao)記錄 車輛GPS定(ding)位(wei)信息(xi) 2013/09/08 15:44:39 【江蘇(su)(su)通(tong)(tong)(tong)州(zhou)(zhou)先(xian)鋒公(gong)(gong)(gong)(gong)司(si)(si)(si)】的(de)(de)收(shou)(shou)(shou)件(jian)(jian)(jian)(jian)(jian)(jian)(jian)(jian)員(yuan)(yuan)【李祥15962901329 手機(15962901329)】已(yi)收(shou)(shou)(shou)件(jian)(jian)(jian)(jian)(jian)(jian)(jian)(jian) 2013/09/08 16:12:45 由(you)【江蘇(su)(su)通(tong)(tong)(tong)州(zhou)(zhou)先(xian)鋒公(gong)(gong)(gong)(gong)司(si)(si)(si)】發往(wang)【江蘇(su)(su)南通(tong)(tong)(tong)中(zhong)轉部(bu)(bu)】 車輛GPS定(ding)位(wei)信息(xi) 2013/09/08 23:49:38 快件(jian)(jian)(jian)(jian)(jian)(jian)(jian)(jian)已(yi)到(dao)達【江蘇(su)(su)江陰(yin)(yin)航(hang)(hang)(hang)空(kong)部(bu)(bu)】 掃(sao)(sao)描(miao)員(yuan)(yuan)是(shi)(shi)(shi)(shi)【江陰(yin)(yin)航(hang)(hang)(hang)空(kong)部(bu)(bu)到(dao)件(jian)(jian)(jian)(jian)(jian)(jian)(jian)(jian)稱(cheng)重5】上(shang)(shang)一(yi)站是(shi)(shi)(shi)(shi)【】 2013/09/09 02:57:41 【江蘇(su)(su)江陰(yin)(yin)航(hang)(hang)(hang)空(kong)部(bu)(bu)】正在進(jin)行【裝車】掃(sao)(sao)描(miao) 2013/09/09 02:57:41 由(you)【江蘇(su)(su)江陰(yin)(yin)航(hang)(hang)(hang)空(kong)部(bu)(bu)】發往(wang)【廣(guang)(guang)東(dong)惠州(zhou)(zhou)公(gong)(gong)(gong)(gong)司(si)(si)(si)】 2013/09/10 03:39:12 由(you)【廣(guang)(guang)東(dong)惠州(zhou)(zhou)公(gong)(gong)(gong)(gong)司(si)(si)(si)】發往(wang)【廣(guang)(guang)東(dong)惠東(dong)吉(ji)隆(long)(long)公(gong)(gong)(gong)(gong)司(si)(si)(si)】 2013/09/10 12:20:15 快件(jian)(jian)(jian)(jian)(jian)(jian)(jian)(jian)已(yi)到(dao)達【廣(guang)(guang)東(dong)惠東(dong)吉(ji)隆(long)(long)公(gong)(gong)(gong)(gong)司(si)(si)(si)】 掃(sao)(sao)描(miao)員(yuan)(yuan)是(shi)(shi)(shi)(shi)【吉(ji)隆(long)(long)】上(shang)(shang)一(yi)站是(shi)(shi)(shi)(shi)【】 2013/09/10 23:12:11 【廣(guang)(guang)東(dong)惠東(dong)吉(ji)隆(long)(long)公(gong)(gong)(gong)(gong)司(si)(si)(si)】已(yi)進(jin)行【疑(yi)(yi)難(nan)(nan)(nan)件(jian)(jian)(jian)(jian)(jian)(jian)(jian)(jian)】掃(sao)(sao)描(miao) ，疑(yi)(yi)難(nan)(nan)(nan)件(jian)(jian)(jian)(jian)(jian)(jian)(jian)(jian)原因(yin)：【超派件(jian)(jian)(jian)(jian)(jian)(jian)(jian)(jian),客(ke)戶(hu)(hu)自取(qu)(qu)(qu)】 2013/09/11 23:32:29 【廣(guang)(guang)東(dong)惠東(dong)吉(ji)隆(long)(long)公(gong)(gong)(gong)(gong)司(si)(si)(si)】已(yi)進(jin)行【疑(yi)(yi)難(nan)(nan)(nan)件(jian)(jian)(jian)(jian)(jian)(jian)(jian)(jian)】掃(sao)(sao)描(miao) ，疑(yi)(yi)難(nan)(nan)(nan)件(jian)(jian)(jian)(jian)(jian)(jian)(jian)(jian)原因(yin)：【超派件(jian)(jian)(jian)(jian)(jian)(jian)(jian)(jian),客(ke)戶(hu)(hu)自取(qu)(qu)(qu)】 2013/09/12 23:13:12 【廣(guang)(guang)東(dong)惠東(dong)吉(ji)隆(long)(long)公(gong)(gong)(gong)(gong)司(si)(si)(si)】已(yi)進(jin)行【疑(yi)(yi)難(nan)(nan)(nan)件(jian)(jian)(jian)(jian)(jian)(jian)(jian)(jian)】掃(sao)(sao)描(miao) ，疑(yi)(yi)難(nan)(nan)(nan)件(jian)(jian)(jian)(jian)(jian)(jian)(jian)(jian)原因(yin)：【超派件(jian)(jian)(jian)(jian)(jian)(jian)(jian)(jian),客(ke)戶(hu)(hu)自取(qu)(qu)(qu)】 2013/09/13 23:15:01 【廣(guang)(guang)東(dong)惠東(dong)吉(ji)隆(long)(long)公(gong)(gong)(gong)(gong)司(si)(si)(si)】已(yi)進(jin)行【疑(yi)(yi)難(nan)(nan)(nan)件(jian)(jian)(jian)(jian)(jian)(jian)(jian)(jian)】掃(sao)(sao)描(miao) ，疑(yi)(yi)難(nan)(nan)(nan)件(jian)(jian)(jian)(jian)(jian)(jian)(jian)(jian)原因(yin)：【超派件(jian)(jian)(jian)(jian)(jian)(jian)(jian)(jian),客(ke)戶(hu)(hu)自取(qu)(qu)(qu)】 2013/09/14 14:11:20 【廣(guang)(guang)東(dong)惠東(dong)吉(ji)隆(long)(long)公(gong)(gong)(gong)(gong)司(si)(si)(si)】的(de)(de)派件(jian)(jian)(jian)(jian)(jian)(jian)(jian)(jian)員(yuan)(yuan)【楊文(wen) 手機(15089226300)】正在派件(jian)(jian)(jian)(jian)(jian)(jian)(jian)(jian) 2013-09-14 17:37:47 已(yi)簽收(shou)(shou)(shou),簽收(shou)(shou)(shou)人是(shi)(shi)(shi)(shi)【黃】