家里有(you)臺格(ge)(ge)力(li)空(kong)(kong)調(diao)(diao)(diao),購買于(yu)2007年6月(yue)2號(hao),2013年5月(yue)13號(hao)家里空(kong)(kong)調(diao)(diao)(diao)就出現(xian)(xian)自動開關(guan)的(de)(de)(de)現(xian)(xian)象,致(zhi)電(dian)(dian)(dian)(dian)格(ge)(ge)力(li)全國(guo)服(fu)(fu)(fu)務(wu)熱線4008365315,17號(hao)有(you)師(shi)(shi)傅上(shang)(shang)門(men)(men)(men)維修(xiu)(xiu)(xiu)(xiu),當時師(shi)(shi)傅打(da)電(dian)(dian)(dian)(dian)話(hua)(hua)(hua)問我(wo)(wo)(wo)空(kong)(kong)調(diao)(diao)(diao)是(shi)(shi)(shi)否過(guo)保修(xiu)(xiu)(xiu)(xiu)期(qi),我(wo)(wo)(wo)說(shuo)(shuo)(shuo)是(shi)(shi)(shi)師(shi)(shi)傅反饋等下(xia)過(guo)來(lai),等了一(yi)(yi)(yi)(yi)個(ge)多小時后,我(wo)(wo)(wo)老(lao)公(gong)打(da)電(dian)(dian)(dian)(dian)話(hua)(hua)(hua)跟(gen)(gen)他說(shuo)(shuo)(shuo)空(kong)(kong)調(diao)(diao)(diao)過(guo)保修(xiu)(xiu)(xiu)(xiu)期(qi),叫師(shi)(shi)傅快(kuai)點(dian)上(shang)(shang)門(men)(men)(men),隨(sui)后師(shi)(shi)傅就上(shang)(shang)門(men)(men)(men)了(明(ming)顯(xian)收錢(qian)的(de)(de)(de)就快(kuai),保修(xiu)(xiu)(xiu)(xiu)的(de)(de)(de)就慢)。師(shi)(shi)傅幫(bang)我(wo)(wo)(wo)們(men)(men)家空(kong)(kong)調(diao)(diao)(diao)換了個(ge)控制(zhi)板(ban)后就走了,可(ke)不(bu)出半個(ge)小時我(wo)(wo)(wo)又發(fa)現(xian)(xian)家里空(kong)(kong)調(diao)(diao)(diao)不(bu)制(zhi)冷了,隨(sui)即打(da)電(dian)(dian)(dian)(dian)話(hua)(hua)(hua)給(gei)師(shi)(shi)傅,師(shi)(shi)傅一(yi)(yi)(yi)(yi)句有(you)時間(jian)再來(lai)看(kan)就沒(mei)有(you)答復(fu)(fu),當天下(xia)午多次(ci)(ci)打(da)電(dian)(dian)(dian)(dian)話(hua)(hua)(hua)問師(shi)(shi)傅什(shen)么(me)時候上(shang)(shang)門(men)(men)(men)也沒(mei)有(you)答復(fu)(fu)。18號(hao)致(zhi)電(dian)(dian)(dian)(dian)全國(guo)服(fu)(fu)(fu)務(wu)熱線4008365315投訴(su),隨(sui)后有(you)個(ge)所謂霞山區(qu)格(ge)(ge)力(li)售后的(de)(de)(de)老(lao)板(ban)打(da)電(dian)(dian)(dian)(dian)話(hua)(hua)(hua)來(lai)說(shuo)(shuo)(shuo)今天會上(shang)(shang)門(men)(men)(men)幫(bang)我(wo)(wo)(wo)維修(xiu)(xiu)(xiu)(xiu),結果(guo)(guo)又沒(mei)有(you)來(lai),19號(hao)我(wo)(wo)(wo)打(da)回電(dian)(dian)(dian)(dian)話(hua)(hua)(hua)給(gei)那個(ge)老(lao)板(ban),老(lao)板(ban)卻說(shuo)(shuo)(shuo)沒(mei)有(you)我(wo)(wo)(wo)這個(ge)型號(hao)的(de)(de)(de)電(dian)(dian)(dian)(dian)路板(ban),需(xu)要22號(hao)才有(you),有(you)的(de)(de)(de)話(hua)(hua)(hua)就立馬(ma)上(shang)(shang)門(men)(men)(men)維修(xiu)(xiu)(xiu)(xiu),我(wo)(wo)(wo)說(shuo)(shuo)(shuo)好,等到(dao)22號(hao)依(yi)舊沒(mei)有(you)任(ren)何人(ren)(ren)聯系我(wo)(wo)(wo),給(gei)我(wo)(wo)(wo)個(ge)答復(fu)(fu),更加(jia)沒(mei)有(you)師(shi)(shi)傅上(shang)(shang)門(men)(men)(men),再次(ci)(ci)致(zhi)電(dian)(dian)(dian)(dian)全國(guo)服(fu)(fu)(fu)務(wu)熱線4008365315投訴(su),他們(men)(men)說(shuo)(shuo)(shuo)會跟(gen)(gen)進,4點(dian)多打(da)的(de)(de)(de),五(wu)點(dian)多有(you)個(ge)固定電(dian)(dian)(dian)(dian)話(hua)(hua)(hua)打(da)來(lai)說(shuo)(shuo)(shuo)明(ming)天上(shang)(shang)門(men)(men)(men),結果(guo)(guo)23號(hao)還是(shi)(shi)(shi)沒(mei)有(you)人(ren)(ren)上(shang)(shang)門(men)(men)(men)維修(xiu)(xiu)(xiu)(xiu),隨(sui)后我(wo)(wo)(wo)多次(ci)(ci)致(zhi)電(dian)(dian)(dian)(dian)全國(guo)服(fu)(fu)(fu)務(wu)熱線4008365315,都反饋會處理跟(gen)(gen)進,直到(dao)今天依(yi)舊沒(mei)有(you)一(yi)(yi)(yi)(yi)個(ge)答復(fu)(fu)。
作為(wei)(wei)一(yi)(yi)(yi)(yi)名消費(fei)者(zhe)(zhe)我(wo)(wo)(wo)真的(de)(de)(de)倍感氣(qi)憤,現(xian)(xian)在(zai)的(de)(de)(de)售后服(fu)(fu)(fu)務(wu)是(shi)(shi)(shi)不(bu)是(shi)(shi)(shi)如(ru)此之差,根本不(bu)理會我(wo)(wo)(wo)們(men)(men)這些消費(fei)者(zhe)(zhe),還是(shi)(shi)(shi)看(kan)我(wo)(wo)(wo)已經快(kuai)到(dao)保修(xiu)(xiu)(xiu)(xiu)期(qi)一(yi)(yi)(yi)(yi)定要拖到(dao)保修(xiu)(xiu)(xiu)(xiu)期(qi)后才會上(shang)(shang)門(men)(men)(men)維修(xiu)(xiu)(xiu)(xiu)再來(lai)索取(qu)維修(xiu)(xiu)(xiu)(xiu)費(fei),格(ge)(ge)力(li)空(kong)(kong)調(diao)(diao)(diao)這么(me)大(da)的(de)(de)(de)品牌是(shi)(shi)(shi)否在(zai)默認縱容(rong)這么(me)服(fu)(fu)(fu)務(wu)網點(dian)的(de)(de)(de)行(xing)為(wei)(wei),為(wei)(wei)何多次(ci)(ci)致(zhi)電(dian)(dian)(dian)(dian)卻無(wu)人(ren)(ren)跟(gen)(gen)進。那作為(wei)(wei)消費(fei)者(zhe)(zhe)的(de)(de)(de)我(wo)(wo)(wo)該(gai)去(qu)哪里維護我(wo)(wo)(wo)自身的(de)(de)(de)權(quan)益的(de)(de)(de),或者(zhe)(zhe)說(shuo)(shuo)(shuo)是(shi)(shi)(shi)格(ge)(ge)力(li)空(kong)(kong)調(diao)(diao)(diao)不(bu)可(ke)信,根本就是(shi)(shi)(shi)一(yi)(yi)(yi)(yi)次(ci)(ci)又一(yi)(yi)(yi)(yi)次(ci)(ci)在(zai)忽(hu)悠我(wo)(wo)(wo)們(men)(men)消費(fei)者(zhe)(zhe),如(ru)此的(de)(de)(de)售后服(fu)(fu)(fu)務(wu),你讓我(wo)(wo)(wo)們(men)(men)以(yi)后還敢怎么(me)選(xuan)擇格(ge)(ge)力(li)空(kong)(kong)調(diao)(diao)(diao)。我(wo)(wo)(wo)家的(de)(de)(de)空(kong)(kong)調(diao)(diao)(diao)又該(gai)怎么(me)辦,選(xuan)擇報廢還是(shi)(shi)(shi)該(gai)如(ru)何,請(qing)公(gong)正的(de)(de)(de)315幫(bang)幫(bang)我(wo)(wo)(wo)們(men)(men)。
【聲明】:本欄目下的消費者投訴文章,任何媒體、網站或個人未經本網協議授權不得轉載或以其他方式復制發布/發表。違者本網將依法追究責任。對于不當轉載或引用本網內容而引起的民事紛爭、行政處理或其他損失,本網不承擔責任。 |