1、消(xiao)費者于(yu)2014年(nian)(nian)5月1日(ri)，在(zai)(zai)國美(mei)(mei)(mei)在(zai)(zai)線(xian)(xian)(xian)網上商(shang)城成功訂(ding)購家(jia)電數臺 訂(ding)單(dan)(dan)(dan)(dan)號：4834409350 2、消(xiao)費者于(yu)訂(ding)購單(dan)(dan)(dan)(dan)中明確寫明”于(yu)2014年(nian)(nian)6月19日(ri)送(song)(song)貨“ 3、20天后，國美(mei)(mei)(mei)在(zai)(zai)線(xian)(xian)(xian)于(yu)2014年(nian)(nian)5月20日(ri)，未經消(xiao)費者允許，以(yi)”送(song)(song)貨時間會影響國美(mei)(mei)(mei)在(zai)(zai)線(xian)(xian)(xian)庫存“為理由(you)，私自(zi)將訂(ding)單(dan)(dan)(dan)(dan)取消(xiao)。 4、經消(xiao)費者查明，國美(mei)(mei)(mei)在(zai)(zai)線(xian)(xian)(xian)在(zai)(zai)相關(guan)配(pei)送(song)(song)說明中，并沒有任何配(pei)送(song)(song)期限(xian)的規定， 且(qie)在(zai)(zai)消(xiao)費者訂(ding)購商(shang)品時，頁(ye)面中也無(wu)(wu)任何關(guan)于(yu)配(pei)送(song)(song)期間的提示與說明，國美(mei)(mei)(mei)在(zai)(zai)線(xian)(xian)(xian)官方(fang)相關(guan)配(pei)送(song)(song)說明：//help.gome.com.cn/question/28.html 5、經消(xiao)費者與客服溝通無(wu)(wu)果，客服建議(yi)可以(yi)重(zhong)新下(xia)單(dan)(dan)(dan)(dan)購買，但(dan)因為國美(mei)(mei)(mei)在(zai)(zai)線(xian)(xian)(xian)價格調整，重(zhong)新下(xia)單(dan)(dan)(dan)(dan)購買的金(jin)額比元(yuan)訂(ding)購單(dan)(dan)(dan)(dan)高1000元(yuan)左右。 投訴訴求：要求”國美(mei)(mei)(mei)在(zai)(zai)線(xian)(xian)(xian)“恢復訂(ding)單(dan)(dan)(dan)(dan)，并按原訂(ding)單(dan)(dan)(dan)(dan)標注日(ri)期送(song)(song)貨