我(wo)(wo)于(yu)(yu)2013年(nian)2月(yue)24日(ri)于(yu)(yu)中(zhong)山南北(bei)(bei)電(dian)(dian)(dian)器(qi)購買一(yi)臺櫻雪牌雙(shuang)灶(zao)(zao)燃氣(qi)灶(zao)(zao)，當(dang)時商(shang)家(jia)說是(shi)(shi)(shi)全國一(yi)年(nian)內保修(xiu)(xiu)。我(wo)(wo)于(yu)(yu)2013年(nian)3月(yue)2日(ri)裝上打火灶(zao)(zao)后(hou)(hou)發現(xian)右邊的(de)(de)(de)灶(zao)(zao)打不(bu)(bu)燃火。于(yu)(yu)是(shi)(shi)(shi)打電(dian)(dian)(dian)話給(gei)南北(bei)(bei)電(dian)(dian)(dian)器(qi)，南北(bei)(bei)電(dian)(dian)(dian)器(qi)給(gei)了生(sheng)產商(shang)櫻雪中(zhong)山的(de)(de)(de)售(shou)(shou)后(hou)(hou)維(wei)修(xiu)(xiu)電(dian)(dian)(dian)話，但(dan)是(shi)(shi)(shi)被告知(zhi)由于(yu)(yu)產品是(shi)(shi)(shi)在(zai)珠海使(shi)用，而不(bu)(bu)是(shi)(shi)(shi)在(zai)中(zhong)山使(shi)用，所以他們(men)(men)不(bu)(bu)能(neng)維(wei)修(xiu)(xiu)。于(yu)(yu)是(shi)(shi)(shi)南北(bei)(bei)電(dian)(dian)(dian)器(qi)給(gei)了珠海售(shou)(shou)后(hou)(hou)維(wei)修(xiu)(xiu)點的(de)(de)(de)電(dian)(dian)(dian)話，但(dan)是(shi)(shi)(shi)打過去后(hou)(hou)被告知(zhi)由于(yu)(yu)產品是(shi)(shi)(shi)在(zai)中(zhong)山購買，而不(bu)(bu)是(shi)(shi)(shi)在(zai)珠海購買，所以他們(men)(men)也不(bu)(bu)能(neng)維(wei)修(xiu)(xiu)。于(yu)(yu)是(shi)(shi)(shi)南北(bei)(bei)電(dian)(dian)(dian)器(qi)又給(gei)了櫻雪廠(chang)家(jia)的(de)(de)(de)電(dian)(dian)(dian)話，然(ran)后(hou)(hou)我(wo)(wo)們(men)(men)在(zai)一(yi)周(zhou)內反(fan)復打電(dian)(dian)(dian)話給(gei)櫻雪廠(chang)家(jia)反(fan)應情況，櫻雪方一(yi)直說會聯系(xi)售(shou)(shou)后(hou)(hou)服務(wu)解決并會給(gei)我(wo)(wo)們(men)(men)電(dian)(dian)(dian)話。但(dan)是(shi)(shi)(shi)一(yi)周(zhou)內我(wo)(wo)們(men)(men)從未接(jie)過櫻雪廠(chang)家(jia)或是(shi)(shi)(shi)其售(shou)(shou)后(hou)(hou)服務(wu)處的(de)(de)(de)電(dian)(dian)(dian)話。一(yi)味的(de)(de)(de)推(tui)脫(tuo)糖塞，不(bu)(bu)給(gei)我(wo)(wo)們(men)(men)一(yi)個解決的(de)(de)(de)辦(ban)法(fa)。他們(men)(men)這種沒有(you)誠(cheng)信(xin)的(de)(de)(de)做(zuo)法(fa)實在(zai)讓人很(hen)氣(qi)憤(fen)，萬般(ban)無奈(nai)之(zhi)下(xia)，想到了這個315的(de)(de)(de)投訴(su)平臺，希望(wang)能(neng)借助這個平臺給(gei)我(wo)(wo)們(men)(men)一(yi)個滿(man)意的(de)(de)(de)解決方案。