我(wo)(wo)在今(jin)年(nian)3月(yue)(yue)31號在世紀百誠(cheng)官(guan)方旗艦店購買了(le)(le)兩臺松(song)下空(kong)(kong)(kong)調(diao)，其中一(yi)臺一(yi)直無(wu)法運行，在今(jin)年(nian)6月(yue)(yue)15號跟(gen)世紀百誠(cheng)聯(lian)(lian)系，賣(mai)(mai)家客(ke)服(fu)讓(rang)我(wo)(wo)自(zi)己(ji)找廠(chang)家售后，我(wo)(wo)就在6月(yue)(yue)17號跟(gen)松(song)下的(de)(de)客(ke)服(fu)聯(lian)(lian)系，希(xi)望他們(men)派人(ren)(ren)上(shang)(shang)門來處理，松(song)下售后的(de)(de)派維(wei)(wei)(wei)修(xiu)(xiu)(xiu)(xiu)人(ren)(ren)員上(shang)(shang)門看了(le)(le)，說是(shi)室(shi)內機主(zhu)板出現問題(ti)，需要調(diao)換(huan)主(zhu)板，等了(le)(le)半月(yue)(yue)后，換(huan)上(shang)(shang)主(zhu)板，空(kong)(kong)(kong)調(diao)還是(shi)無(wu)法運行，維(wei)(wei)(wei)修(xiu)(xiu)(xiu)(xiu)人(ren)(ren)員提出讓(rang)我(wo)(wo)自(zi)己(ji)找賣(mai)(mai)家更(geng)換(huan)空(kong)(kong)(kong)調(diao)，我(wo)(wo)又跟(gen)賣(mai)(mai)家聯(lian)(lian)系，也(ye)聯(lian)(lian)系了(le)(le)天(tian)貓(mao)客(ke)服(fu)，賣(mai)(mai)家派人(ren)(ren)上(shang)(shang)門看了(le)(le)，又說是(shi)空(kong)(kong)(kong)調(diao)室(shi)外(wai)機主(zhu)板壞了(le)(le)，更(geng)換(huan)主(zhu)板后還是(shi)無(wu)法運行，賣(mai)(mai)家再(zai)一(yi)次(ci)(ci)更(geng)換(huan)維(wei)(wei)(wei)修(xiu)(xiu)(xiu)(xiu)人(ren)(ren)員上(shang)(shang)門，說是(shi)電機壞了(le)(le)，幾番折騰，空(kong)(kong)(kong)調(diao)總算是(shi)運行了(le)(le)，但空(kong)(kong)(kong)調(diao)只(zhi)(zhi)是(shi)出風，不制冷(leng)，我(wo)(wo)再(zai)一(yi)次(ci)(ci)聯(lian)(lian)系維(wei)(wei)(wei)修(xiu)(xiu)(xiu)(xiu)人(ren)(ren)員，維(wei)(wei)(wei)修(xiu)(xiu)(xiu)(xiu)人(ren)(ren)員告訴我(wo)(wo)以后不歸他管(guan)，讓(rang)我(wo)(wo)自(zi)己(ji)找廠(chang)家，我(wo)(wo)只(zhi)(zhi)能(neng)再(zai)一(yi)次(ci)(ci)找松(song)下空(kong)(kong)(kong)調(diao)，松(song)下空(kong)(kong)(kong)調(diao)售后說是(shi)48小時(shi)(shi)給予答(da)復，但幾個48小時(shi)(shi)過(guo)去了(le)(le)，還是(shi)不見有誰跟(gen)我(wo)(wo)聯(lian)(lian)系，來上(shang)(shang)門維(wei)(wei)(wei)修(xiu)(xiu)(xiu)(xiu)，我(wo)(wo)沒辦法了(le)(le)，只(zhi)(zhi)能(neng)求(qiu)助你(ni)們(men)，杭州天(tian)氣這么(me)熱(re)，空(kong)(kong)(kong)調(diao)是(shi)室(shi)內機，室(shi)外(wai)機，電機全換(huan)完了(le)(le)，還是(shi)不能(neng)正常使用，我(wo)(wo)只(zhi)(zhi)希(xi)望退貨或更(geng)換(huan)空(kong)(kong)(kong)調(diao)，也(ye)希(xi)望松(song)下空(kong)(kong)(kong)調(diao)給我(wo)(wo)個解釋，為什(shen)么(me)從我(wo)(wo)打(da)電話保修(xiu)(xiu)(xiu)(xiu)到(dao)現在都整(zheng)整(zheng)40天(tian)了(le)(le)，是(shi)不是(shi)準備到(dao)年(nian)底才過(guo)來維(wei)(wei)(wei)修(xiu)(xiu)(xiu)(xiu)？也(ye)希(xi)望他們(men)對這事給予相應的(de)(de)賠償，謝(xie)謝(xie)！