上月30號有一筆(bi)費用(yong)使用(yong)了招(zhao)商(shang)銀(yin)行(xing)(xing)(xing)(xing)信用(yong)卡分(fen)(fen)(fen)期。但是此(ci)筆(bi)交易因(yin)(yin)賣(mai)方無(wu)貨無(wu)法形成交易，故(gu)(gu)于8月2日提銀(yin)行(xing)(xing)(xing)(xing)取(qu)消此(ci)項(xiang)(xiang)分(fen)(fen)(fen)期，但銀(yin)行(xing)(xing)(xing)(xing)以此(ci)項(xiang)(xiang)分(fen)(fen)(fen)期已生效為(wei)由，不(bu)(bu)取(qu)消此(ci)項(xiang)(xiang)分(fen)(fen)(fen)期，因(yin)(yin)而(er)產生12期手續費用(yong)，此(ci)費用(yong)因(yin)(yin)交易取(qu)消應馬上取(qu)消，與銀(yin)行(xing)(xing)(xing)(xing)信用(yong)卡客服聯系后客服已分(fen)(fen)(fen)期生效為(wei)由不(bu)(bu)予理(li)會。此(ci)種做法銀(yin)行(xing)(xing)(xing)(xing)如(ru)搶錢一般。故(gu)(gu)本人向315機(ji)構提出(chu)申訴(su)。希望招(zhao)商(shang)銀(yin)行(xing)(xing)(xing)(xing)信用(yong)卡中心立(li)即取(qu)消此(ci)項(xiang)(xiang)不(bu)(bu)合理(li)收(shou)費。且對公(gong)眾及本人進行(xing)(xing)(xing)(xing)口頭道歉。并承諾從現在起不(bu)(bu)在做出(chu)此(ci)項(xiang)(xiang)不(bu)(bu)合理(li)收(shou)費項(xiang)(xiang)目。