2021年12月(yue)30號(hao)，福建寧德(de)王(wang)(wang)先(xian)(xian)生考慮到聯(lian)(lian)動(dong)(dong)(dong)云租車(che)(che)平(ping)臺在他日常居住地福安(an)市有網(wang)點，方便用(yong)車(che)(che)，于(yu)是往聯(lian)(lian)動(dong)(dong)(dong)云租車(che)(che)平(ping)臺充值了2000元(yuan)。王(wang)(wang)先(xian)(xian)生后來發現，福安(an)市聯(lian)(lian)動(dong)(dong)(dong)云租車(che)(che)從2月(yue)份起開始無車(che)(che)可(ke)租，且(qie)在王(wang)(wang)先(xian)(xian)生使用(yong)一次以后，福安(an)市聯(lian)(lian)動(dong)(dong)(dong)云租車(che)(che)的所有網(wang)點都被(bei)關閉，“我充值的錢無法消費，也(ye)無法退(tui)款。”王(wang)(wang)先(xian)(xian)生表示，聯(lian)(lian)動(dong)(dong)(dong)云租車(che)(che)沒(mei)有人(ren)工客服(fu)，聯(lian)(lian)系不(bu)上工作人(ren)員辦理退(tui)款，他希望聯(lian)(lian)動(dong)(dong)(dong)云租車(che)(che)平(ping)臺盡(jin)快給(gei)他退(tui)款賬號(hao)余額2196元(yuan)減去平(ping)臺優(you)惠活動(dong)(dong)(dong)贈(zeng)送余額后剩下(xia)的1876元(yuan)。