我(wo)(wo)(wo)(wo)(wo)們(men)(men)(men)(men)(men)(men)(men)(men)(men)(men)家(jia)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)視(shi)(shi)(shi)(shi)機(ji)(ji)(ji)是(shi)(shi)(shi)2013年1月22日在(zai)(zai)京東(dong)(dong)(dong)上(shang)(shang)購(gou)買(mai)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)，打(da)(da)算(suan)結(jie)婚用(yong)(yong)，型(xing)號為松(song)下(xia)(xia)（Panasonic）TH-P50XT50C 50英寸新等(deng)(deng)(deng)離子智能3D電(dian)(dian)(dian)(dian)(dian)(dian)(dian)視(shi)(shi)(shi)(shi)（黑色），可是(shi)(shi)(shi)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)視(shi)(shi)(shi)(shi)使用(yong)(yong)沒(mei)(mei)(mei)多久(jiu)，六月初在(zai)(zai)一(yi)(yi)次(ci)看(kan)(kan)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)視(shi)(shi)(shi)(shi)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)過(guo)(guo)程中(zhong)忽然(ran)自(zi)動待(dai)機(ji)(ji)(ji)便再(zai)也不能正常(chang)(chang)使用(yong)(yong)。由于(yu)我(wo)(wo)(wo)(wo)(wo)和(he)(he)老公(gong)工(gong)(gong)作(zuo)特別忙(mang)，所以(yi)在(zai)(zai)8月3號才(cai)報修(xiu)(xiu)(xiu)(xiu)，而(er)(er)這(zhe)(zhe)時(shi)(shi)(shi)我(wo)(wo)(wo)(wo)(wo)們(men)(men)(men)(men)(men)(men)(men)(men)(men)(men)已經(jing)(jing)(jing)兩個月都(dou)(dou)沒(mei)(mei)(mei)有(you)(you)(you)看(kan)(kan)過(guo)(guo)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)視(shi)(shi)(shi)(shi)了(le)(le)。 我(wo)(wo)(wo)(wo)(wo)們(men)(men)(men)(men)(men)(men)(men)(men)(men)(men)與客(ke)服(fu)約定時(shi)(shi)(shi)間(jian)8月4日上(shang)(shang)門維(wei)(wei)(wei)(wei)(wei)修(xiu)(xiu)(xiu)(xiu)，4日老公(gong)特意(yi)在(zai)(zai)家(jia)等(deng)(deng)(deng)待(dai)師(shi)(shi)傅(fu)(fu)(fu)上(shang)(shang)門，師(shi)(shi)傅(fu)(fu)(fu)過(guo)(guo)來隨便檢(jian)查(cha)一(yi)(yi)下(xia)(xia)說(shuo)是(shi)(shi)(shi)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)視(shi)(shi)(shi)(shi)SN板(ban)(ban)有(you)(you)(you)問題(ti)(ti)(ti)，需要(yao)更換(huan)(huan)，而(er)(er)該(gai)板(ban)(ban)目前深圳維(wei)(wei)(wei)(wei)(wei)修(xiu)(xiu)(xiu)(xiu)點沒(mei)(mei)(mei)有(you)(you)(you)貨(huo)源(yuan)，需要(yao)訂制零(ling)件(jian)，而(er)(er)我(wo)(wo)(wo)(wo)(wo)們(men)(men)(men)(men)(men)(men)(men)(men)(men)(men)只(zhi)能無奈等(deng)(deng)(deng)待(dai)，期(qi)間(jian)經(jing)(jing)(jing)多次(ci)催促后(hou)(hou)，師(shi)(shi)傅(fu)(fu)(fu)于(yu)8月17日才(cai)來換(huan)(huan)SN板(ban)(ban)，本(ben)以(yi)為電(dian)(dian)(dian)(dian)(dian)(dian)(dian)視(shi)(shi)(shi)(shi)可以(yi)修(xiu)(xiu)(xiu)(xiu)好，不料(liao)換(huan)(huan)完SN板(ban)(ban)后(hou)(hou)，電(dian)(dian)(dian)(dian)(dian)(dian)(dian)視(shi)(shi)(shi)(shi)故障仍(reng)(reng)未排除，維(wei)(wei)(wei)(wei)(wei)修(xiu)(xiu)(xiu)(xiu)師(shi)(shi)傅(fu)(fu)(fu)又(you)說(shuo)是(shi)(shi)(shi)顯(xian)示(shi)(shi)屏(ping)(ping)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)問題(ti)(ti)(ti)，需要(yao)換(huan)(huan)屏(ping)(ping)，而(er)(er)顯(xian)示(shi)(shi)屏(ping)(ping)要(yao)從工(gong)(gong)廠發貨(huo)需要(yao)更久(jiu)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)時(shi)(shi)(shi)間(jian)，我(wo)(wo)(wo)(wo)(wo)們(men)(men)(men)(men)(men)(men)(men)(men)(men)(men)又(you)只(zhi)能等(deng)(deng)(deng)待(dai)換(huan)(huan)屏(ping)(ping)，期(qi)間(jian)老公(gong)讓維(wei)(wei)(wei)(wei)(wei)修(xiu)(xiu)(xiu)(xiu)師(shi)(shi)傅(fu)(fu)(fu)仔細檢(jian)查(cha)確定是(shi)(shi)(shi)屏(ping)(ping)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)問題(ti)(ti)(ti)，師(shi)(shi)傅(fu)(fu)(fu)很(hen)確定換(huan)(huan)屏(ping)(ping)之后(hou)(hou)就(jiu)(jiu)會好，這(zhe)(zhe)一(yi)(yi)等(deng)(deng)(deng)就(jiu)(jiu)是(shi)(shi)(shi)近四十天(tian)，每(mei)次(ci)打(da)(da)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)話給(gei)(gei)松(song)下(xia)(xia)詢問都(dou)(dou)回(hui)復我(wo)(wo)(wo)(wo)(wo)們(men)(men)(men)(men)(men)(men)(men)(men)(men)(men)很(hen)快到(dao)(dao)(dao)貨(huo)，9月27日師(shi)(shi)傅(fu)(fu)(fu)終于(yu)又(you)一(yi)(yi)次(ci)上(shang)(shang)門修(xiu)(xiu)(xiu)(xiu)理(li)(li)，更換(huan)(huan)了(le)(le)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)視(shi)(shi)(shi)(shi)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)顯(xian)示(shi)(shi)屏(ping)(ping)，可電(dian)(dian)(dian)(dian)(dian)(dian)(dian)視(shi)(shi)(shi)(shi)依然(ran)不能正常(chang)(chang)工(gong)(gong)作(zuo)，此(ci)時(shi)(shi)(shi)我(wo)(wo)(wo)(wo)(wo)們(men)(men)(men)(men)(men)(men)(men)(men)(men)(men)非常(chang)(chang)絕(jue)望，想到(dao)(dao)(dao)通過(guo)(guo)投(tou)訴來維(wei)(wei)(wei)(wei)(wei)權，但可笑(xiao)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)是(shi)(shi)(shi)這(zhe)(zhe)時(shi)(shi)(shi)我(wo)(wo)(wo)(wo)(wo)們(men)(men)(men)(men)(men)(men)(men)(men)(men)(men)給(gei)(gei)松(song)下(xia)(xia)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)客(ke)服(fu)打(da)(da)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)話時(shi)(shi)(shi)，那邊的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)客(ke)服(fu)竟然(ran)和(he)(he)我(wo)(wo)(wo)(wo)(wo)們(men)(men)(men)(men)(men)(men)(men)(men)(men)(men)說(shuo) “您(nin)放心，您(nin)要(yao)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)屏(ping)(ping)幕(mu)過(guo)(guo)兩天(tian)就(jiu)(jiu)到(dao)(dao)(dao)。”我(wo)(wo)(wo)(wo)(wo)噴血！看(kan)(kan)著已經(jing)(jing)(jing)到(dao)(dao)(dao)貨(huo)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)屏(ping)(ping)幕(mu)我(wo)(wo)(wo)(wo)(wo)真是(shi)(shi)(shi)哭(ku)笑(xiao)不得！多么(me)溫柔的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)回(hui)答(da)，這(zhe)(zhe)個回(hui)答(da)已成為了(le)(le)他們(men)(men)(men)(men)(men)(men)(men)(men)(men)(men)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)習慣(guan)性回(hui)答(da)，不經(jing)(jing)(jing)過(guo)(guo)任何查(cha)詢就(jiu)(jiu)機(ji)(ji)(ji)械地打(da)(da)發消費者(zhe)是(shi)(shi)(shi)多么(me)不負責任！掛(gua)了(le)(le)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)話，師(shi)(shi)傅(fu)(fu)(fu)東(dong)(dong)(dong)看(kan)(kan)西看(kan)(kan)又(you)說(shuo)是(shi)(shi)(shi)主(zhu)板(ban)(ban)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)問題(ti)(ti)(ti)，沒(mei)(mei)(mei)有(you)(you)(you)零(ling)件(jian)庫存，需要(yao)把主(zhu)板(ban)(ban)返廠維(wei)(wei)(wei)(wei)(wei)修(xiu)(xiu)(xiu)(xiu)，至(zhi)今(jin)，電(dian)(dian)(dian)(dian)(dian)(dian)(dian)視(shi)(shi)(shi)(shi)機(ji)(ji)(ji)已更換(huan)(huan)SN板(ban)(ban)、主(zhu)板(ban)(ban)、顯(xian)示(shi)(shi)屏(ping)(ping)三(san)個主(zhu)要(yao)零(ling)件(jian)，所有(you)(you)(you)原裝(zhuang)(zhuang)零(ling)件(jian)幾乎全(quan)(quan)部更換(huan)(huan)，電(dian)(dian)(dian)(dian)(dian)(dian)(dian)視(shi)(shi)(shi)(shi)機(ji)(ji)(ji)目前仍(reng)(reng)癱瘓在(zai)(zai)家(jia)中(zhong)。 在(zai)(zai)此(ci)期(qi)間(jian)，師(shi)(shi)傅(fu)(fu)(fu)拆換(huan)(huan)我(wo)(wo)(wo)(wo)(wo)們(men)(men)(men)(men)(men)(men)(men)(men)(men)(men)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)SN板(ban)(ban)和(he)(he)屏(ping)(ping)幕(mu)都(dou)(dou)沒(mei)(mei)(mei)有(you)(you)(you)給(gei)(gei)我(wo)(wo)(wo)(wo)(wo)們(men)(men)(men)(men)(men)(men)(men)(men)(men)(men)留任何的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)票據憑證，我(wo)(wo)(wo)(wo)(wo)們(men)(men)(men)(men)(men)(men)(men)(men)(men)(men)給(gei)(gei)松(song)下(xia)(xia)客(ke)服(fu)和(he)(he)修(xiu)(xiu)(xiu)(xiu)理(li)(li)師(shi)(shi)傅(fu)(fu)(fu)打(da)(da)過(guo)(guo)多次(ci)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)話索(suo)要(yao)單(dan)據，松(song)下(xia)(xia)客(ke)服(fu)都(dou)(dou)借故推脫(tuo)或搪塞我(wo)(wo)(wo)(wo)(wo)們(men)(men)(men)(men)(men)(men)(men)(men)(men)(men)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)問題(ti)(ti)(ti)拒絕(jue)補(bu)開(kai)單(dan)據，修(xiu)(xiu)(xiu)(xiu)理(li)(li)師(shi)(shi)傅(fu)(fu)(fu)更是(shi)(shi)(shi)態度(du)惡(e)劣口出臟話惡(e)意(yi)羞辱拒絕(jue)開(kai)修(xiu)(xiu)(xiu)(xiu)理(li)(li)單(dan)據，我(wo)(wo)(wo)(wo)(wo)們(men)(men)(men)(men)(men)(men)(men)(men)(men)(men)無奈只(zhi)有(you)(you)(you)親自(zi)打(da)(da)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)去找松(song)下(xia)(xia)售后(hou)(hou)站點理(li)(li)論(lun)才(cai)拿(na)到(dao)(dao)(dao)補(bu)開(kai)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)修(xiu)(xiu)(xiu)(xiu)理(li)(li)單(dan)據。 一(yi)(yi)、我(wo)(wo)(wo)(wo)(wo)們(men)(men)(men)(men)(men)(men)(men)(men)(men)(men)購(gou)買(mai)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)是(shi)(shi)(shi)一(yi)(yi)臺(tai)原裝(zhuang)(zhuang)超薄(bo)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)視(shi)(shi)(shi)(shi)機(ji)(ji)(ji)，最(zui)(zui)主(zhu)要(yao)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)部件(jian)就(jiu)(jiu)是(shi)(shi)(shi)屏(ping)(ping)幕(mu)和(he)(he)主(zhu)板(ban)(ban)，試問松(song)下(xia)(xia)把我(wo)(wo)(wo)(wo)(wo)們(men)(men)(men)(men)(men)(men)(men)(men)(men)(men)最(zui)(zui)主(zhu)要(yao)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)零(ling)件(jian)都(dou)(dou)換(huan)(huan)走(zou)后(hou)(hou)我(wo)(wo)(wo)(wo)(wo)們(men)(men)(men)(men)(men)(men)(men)(men)(men)(men)除了(le)(le)外(wai)殼還剩(sheng)下(xia)(xia)什么(me)是(shi)(shi)(shi)原裝(zhuang)(zhuang)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)？就(jiu)(jiu)算(suan)修(xiu)(xiu)(xiu)(xiu)好了(le)(le)，這(zhe)(zhe)樣一(yi)(yi)臺(tai)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)視(shi)(shi)(shi)(shi)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)未來使用(yong)(yong)質量也令(ling)人堪憂，我(wo)(wo)(wo)(wo)(wo)們(men)(men)(men)(men)(men)(men)(men)(men)(men)(men)無法接(jie)受這(zhe)(zhe)樣的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)結(jie)果(guo)。 二、多次(ci)維(wei)(wei)(wei)(wei)(wei)修(xiu)(xiu)(xiu)(xiu)換(huan)(huan)走(zou)了(le)(le)我(wo)(wo)(wo)(wo)(wo)們(men)(men)(men)(men)(men)(men)(men)(men)(men)(men)最(zui)(zui)主(zhu)要(yao)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)部件(jian)后(hou)(hou)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)視(shi)(shi)(shi)(shi)還是(shi)(shi)(shi)沒(mei)(mei)(mei)有(you)(you)(you)修(xiu)(xiu)(xiu)(xiu)好，那邊說(shuo)明換(huan)(huan)走(zou)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)原裝(zhuang)(zhuang)零(ling)件(jian)可能都(dou)(dou)是(shi)(shi)(shi)好的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)，我(wo)(wo)(wo)(wo)(wo)們(men)(men)(men)(men)(men)(men)(men)(men)(men)(men)已經(jing)(jing)(jing)完全(quan)(quan)不能接(jie)受松(song)下(xia)(xia)以(yi)這(zhe)(zhe)種方(fang)式繼續修(xiu)(xiu)(xiu)(xiu)理(li)(li)我(wo)(wo)(wo)(wo)(wo)們(men)(men)(men)(men)(men)(men)(men)(men)(men)(men)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)視(shi)(shi)(shi)(shi)，所以(yi)我(wo)(wo)(wo)(wo)(wo)們(men)(men)(men)(men)(men)(men)(men)(men)(men)(men)堅持(chi)退貨(huo)！ 三(san)、我(wo)(wo)(wo)(wo)(wo)們(men)(men)(men)(men)(men)(men)(men)(men)(men)(men)家(jia)已經(jing)(jing)(jing)有(you)(you)(you)四五個月都(dou)(dou)沒(mei)(mei)(mei)聽到(dao)(dao)(dao)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)視(shi)(shi)(shi)(shi)機(ji)(ji)(ji)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)聲音了(le)(le)，工(gong)(gong)作(zuo)一(yi)(yi)天(tian)后(hou)(hou)下(xia)(xia)了(le)(le)班家(jia)里疲(pi)憊(bei)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)時(shi)(shi)(shi)候最(zui)(zui)基本(ben)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)視(shi)(shi)(shi)(shi)都(dou)(dou)沒(mei)(mei)(mei)得看(kan)(kan)，十一(yi)(yi)國慶七(qi)天(tian)假沒(mei)(mei)(mei)有(you)(you)(you)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)視(shi)(shi)(shi)(shi)看(kan)(kan)，嚴重(zhong)影響了(le)(le)我(wo)(wo)(wo)(wo)(wo)們(men)(men)(men)(men)(men)(men)(men)(men)(men)(men)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)日常(chang)(chang)生活，我(wo)(wo)(wo)(wo)(wo)們(men)(men)(men)(men)(men)(men)(men)(men)(men)(men)必定要(yao)求京東(dong)(dong)(dong)和(he)(he)松(song)下(xia)(xia)對我(wo)(wo)(wo)(wo)(wo)們(men)(men)(men)(men)(men)(men)(men)(men)(men)(men)做出相應的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)賠(pei)償(chang)！ 四、上(shang)(shang)門的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)師(shi)(shi)傅(fu)(fu)(fu)非常(chang)(chang)不專業，只(zhi)會機(ji)(ji)(ji)械的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)更換(huan)(huan)內部零(ling)件(jian)，而(er)(er)未對電(dian)(dian)(dian)(dian)(dian)(dian)(dian)視(shi)(shi)(shi)(shi)機(ji)(ji)(ji)進行(xing)實質性維(wei)(wei)(wei)(wei)(wei)修(xiu)(xiu)(xiu)(xiu)，這(zhe)(zhe)對我(wo)(wo)(wo)(wo)(wo)們(men)(men)(men)(men)(men)(men)(men)(men)(men)(men)消費者(zhe)是(shi)(shi)(shi)極不負責的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)行(xing)為，我(wo)(wo)(wo)(wo)(wo)們(men)(men)(men)(men)(men)(men)(men)(men)(men)(men)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)權益(yi)收到(dao)(dao)(dao)了(le)(le)嚴重(zhong)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)侵害 五、在(zai)(zai)我(wo)(wo)(wo)(wo)(wo)們(men)(men)(men)(men)(men)(men)(men)(men)(men)(men)給(gei)(gei)京東(dong)(dong)(dong)打(da)(da)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)話后(hou)(hou)，京東(dong)(dong)(dong)把問題(ti)(ti)(ti)推給(gei)(gei)了(le)(le)松(song)下(xia)(xia)，讓我(wo)(wo)(wo)(wo)(wo)們(men)(men)(men)(men)(men)(men)(men)(men)(men)(men)繼續和(he)(he)松(song)下(xia)(xia)聯系便再(zai)也沒(mei)(mei)(mei)有(you)(you)(you)了(le)(le)回(hui)應，而(er)(er)松(song)下(xia)(xia)只(zhi)是(shi)(shi)(shi)丟(diu)給(gei)(gei)我(wo)(wo)(wo)(wo)(wo)們(men)(men)(men)(men)(men)(men)(men)(men)(men)(men)一(yi)(yi)句話：“我(wo)(wo)(wo)(wo)(wo)們(men)(men)(men)(men)(men)(men)(men)(men)(men)(men)最(zui)(zui)終的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)處理(li)(li)結(jie)果(guo)是(shi)(shi)(shi)只(zhi)能修(xiu)(xiu)(xiu)(xiu)理(li)(li)，不能退換(huan)(huan)，賠(pei)償(chang)更是(shi)(shi)(shi)不可能的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)，隨你(ni)們(men)(men)(men)(men)(men)(men)(men)(men)(men)(men)怎(zen)么(me)樣