投訴主題:生命人壽謊稱存定期送保險 | |
投訴目標:中國建設銀行,生命人壽 | 投 訴 人:張女士 |
投訴時間:2013-10-18 | 投訴地區:安徽省 |
處理結果://qichexian.net/plus/ts_view.php?aid=104334 |
315維權工作(zuo)人(ren)員你們好,前些(xie)天(tian)因為家里(li)爺(ye)爺(ye)住院(yuan)了(le)(le)(le)現需要(yao)用錢我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)就(jiu)(jiu)準(zhun)備把去(qu)年(nian)(nian)存(cun)(cun)(cun)在建設銀行(xing)(xing)(xing)(xing)的(de)(de)(de)(de)(de)定(ding)期(qi)(qi)10000取(qu)出(chu)(chu),可(ke)是(shi)(shi)(shi)(shi)我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)在建行(xing)(xing)(xing)(xing)詢問(wen)后才知道(dao)(dao)我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)的(de)(de)(de)(de)(de)10000元本錢根本沒(mei)法取(qu)出(chu)(chu)來(lai)全部交了(le)(le)(le)保(bao)(bao)險,要(yao)先去(qu)生(sheng)命(ming)人(ren)壽(shou)退保(bao)(bao)。我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)突(tu)然就(jiu)(jiu)想(xiang)起來(lai)去(qu)年(nian)(nian)12月(yue),因為當(dang)時(shi)我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)媽媽去(qu)世沒(mei)多(duo)(duo)久,料理(li)(li)完事(shi)情(qing)之后我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)身上差不(bu)(bu)(bu)多(duo)(duo)還有(you)(you)(you)(you)一(yi)(yi)(yi)(yi)萬(wan)(wan)多(duo)(duo)現金,正好附近(jin)有(you)(you)(you)(you)家建行(xing)(xing)(xing)(xing)(長江批發(fa)市場(chang)對(dui)面)我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)就(jiu)(jiu)走進去(qu)準(zhun)備存(cun)(cun)(cun)起來(lai),差不(bu)(bu)(bu)多(duo)(duo)銀行(xing)(xing)(xing)(xing)快下(xia)(xia)班(ban)了(le)(le)(le)又有(you)(you)(you)(you)許多(duo)(duo)人(ren)我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)就(jiu)(jiu)有(you)(you)(you)(you)點著急(ji)了(le)(le)(le),正好這(zhe)(zhe)(zhe)時(shi)有(you)(you)(you)(you)位(wei)銀行(xing)(xing)(xing)(xing)的(de)(de)(de)(de)(de)工作(zuo)人(ren)員過(guo)來(lai)詢問(wen)我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)辦(ban)理(li)(li)什(shen)么(me)業務,我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)說(shuo)(shuo)(shuo)(shuo)(shuo)(shuo)定(ding)期(qi)(qi)存(cun)(cun)(cun)款(kuan),她就(jiu)(jiu)立馬(ma)問(wen)我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)存(cun)(cun)(cun)多(duo)(duo)少(shao),我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)猶豫一(yi)(yi)(yi)(yi)下(xia)(xia)沒(mei)說(shuo)(shuo)(shuo)(shuo)(shuo)(shuo)話,她立馬(ma)說(shuo)(shuo)(shuo)(shuo)(shuo)(shuo)金額(e)大可(ke)以(yi)(yi)(yi)(yi)優先存(cun)(cun)(cun)款(kuan),我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)就(jiu)(jiu)說(shuo)(shuo)(shuo)(shuo)(shuo)(shuo)一(yi)(yi)(yi)(yi)萬(wan)(wan)。然后她立馬(ma)讓我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)別排隊去(qu)了(le)(le)(le)傍邊一(yi)(yi)(yi)(yi)個(ge)柜臺,柜臺對(dui)面有(you)(you)(you)(you)一(yi)(yi)(yi)(yi)位(wei)年(nian)(nian)輕的(de)(de)(de)(de)(de)男工作(zuo)人(ren)員,姓(xing)楊的(de)(de)(de)(de)(de)女的(de)(de)(de)(de)(de)說(shuo)(shuo)(shuo)(shuo)(shuo)(shuo)我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)可(ke)以(yi)(yi)(yi)(yi)在這(zhe)(zhe)(zhe)快速通(tong)道(dao)(dao)辦(ban)理(li)(li),隨后問(wen)我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)打算(suan)存(cun)(cun)(cun)多(duo)(duo)長時(shi)間,因為這(zhe)(zhe)(zhe)筆錢是(shi)(shi)(shi)(shi)媽媽后事(shi)留下(xia)(xia)的(de)(de)(de)(de)(de),我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)不(bu)(bu)(bu)想(xiang)動用所(suo)以(yi)(yi)(yi)(yi)我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)說(shuo)(shuo)(shuo)(shuo)(shuo)(shuo)3年(nian)(nian),男的(de)(de)(de)(de)(de)立馬(ma)說(shuo)(shuo)(shuo)(shuo)(shuo)(shuo)現在銀行(xing)(xing)(xing)(xing)利(li)息(xi)很(hen)(hen)(hen)低(di)定(ding)期(qi)(qi)很(hen)(hen)(hen)不(bu)(bu)(bu)劃算(suan)的(de)(de)(de)(de)(de),讓我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)考慮(lv)一(yi)(yi)(yi)(yi)下(xia)(xia)建行(xing)(xing)(xing)(xing)其他的(de)(de)(de)(de)(de)理(li)(li)財產品,比如建行(xing)(xing)(xing)(xing)的(de)(de)(de)(de)(de)鴻(hong)福(fu),后來(lai)網上才知道(dao)(dao)是(shi)(shi)(shi)(shi)生(sheng)命(ming)人(ren)壽(shou)的(de)(de)(de)(de)(de)壽(shou)險名稱。當(dang)時(shi)就(jiu)(jiu)跟我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)介紹說(shuo)(shuo)(shuo)(shuo)(shuo)(shuo)我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)現在存(cun)(cun)(cun)一(yi)(yi)(yi)(yi)萬(wan)(wan)就(jiu)(jiu)可(ke)以(yi)(yi)(yi)(yi)立馬(ma)反(fan)饋(kui)1700元,10天(tian)后就(jiu)(jiu)可(ke)以(yi)(yi)(yi)(yi)在卡上查到,我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)很(hen)(hen)(hen)詫異為什(shen)么(me)利(li)息(xi)這(zhe)(zhe)(zhe)么(me)高,他說(shuo)(shuo)(shuo)(shuo)(shuo)(shuo)必須交滿五年(nian)(nian)每年(nian)(nian)存(cun)(cun)(cun)一(yi)(yi)(yi)(yi)萬(wan)(wan)五年(nian)(nian)后才能(neng)取(qu),我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)就(jiu)(jiu)問(wen)如果(guo)中(zhong)途取(qu)扣不(bu)(bu)(bu)扣錢,他說(shuo)(shuo)(shuo)(shuo)(shuo)(shuo)沒(mei)有(you)(you)(you)(you)利(li)息(xi)了(le)(le)(le)但(dan)是(shi)(shi)(shi)(shi)這(zhe)(zhe)(zhe)1700還是(shi)(shi)(shi)(shi)你的(de)(de)(de)(de)(de)本金也不(bu)(bu)(bu)分錢不(bu)(bu)(bu)會(hui)少(shao)。當(dang)時(shi)我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)也不(bu)(bu)(bu)懂看(kan)到都快下(xia)(xia)班(ban)了(le)(le)(le)我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)就(jiu)(jiu)說(shuo)(shuo)(shuo)(shuo)(shuo)(shuo)買吧因為的(de)(de)(de)(de)(de)確很(hen)(hen)(hen)不(bu)(bu)(bu)錯就(jiu)(jiu)算(suan)有(you)(you)(you)(you)急(ji)事(shi)取(qu)出(chu)(chu)來(lai)就(jiu)(jiu)當(dang)存(cun)(cun)(cun)活期(qi)(qi)了(le)(le)(le)何況沒(mei)有(you)(you)(you)(you)特殊(shu)情(qing)況我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)是(shi)(shi)(shi)(shi)不(bu)(bu)(bu)會(hui)用這(zhe)(zhe)(zhe)筆錢的(de)(de)(de)(de)(de)呢(ni),在我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)填(tian)存(cun)(cun)(cun)單(dan)的(de)(de)(de)(de)(de)時(shi)候那人(ren)又說(shuo)(shuo)(shuo)(shuo)(shuo)(shuo)如果(guo)我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)決定(ding)五年(nian)(nian)不(bu)(bu)(bu)取(qu)建行(xing)(xing)(xing)(xing)還送(song)一(yi)(yi)(yi)(yi)份意外險保(bao)(bao)單(dan),我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)當(dang)時(shi)也沒(mei)聽說(shuo)(shuo)(shuo)(shuo)(shuo)(shuo)過(guo)什(shen)么(me)是(shi)(shi)(shi)(shi)銀行(xing)(xing)(xing)(xing)保(bao)(bao)險之內(nei)類的(de)(de)(de)(de)(de)事(shi)情(qing),我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)就(jiu)(jiu)是(shi)(shi)(shi)(shi)確認了(le)(le)(le)這(zhe)(zhe)(zhe)個(ge)是(shi)(shi)(shi)(shi)不(bu)(bu)(bu)是(shi)(shi)(shi)(shi)不(bu)(bu)(bu)要(yao)錢,他很(hen)(hen)(hen)肯(ken)定(ding)的(de)(de)(de)(de)(de)說(shuo)(shuo)(shuo)(shuo)(shuo)(shuo)是(shi)(shi)(shi)(shi)業務范圍(wei)內(nei)送(song)的(de)(de)(de)(de)(de),那姓(xing)楊的(de)(de)(de)(de)(de)女的(de)(de)(de)(de)(de)還催促說(shuo)(shuo)(shuo)(shuo)(shuo)(shuo)快要(yao)下(xia)(xia)班(ban)了(le)(le)(le)前面的(de)(de)(de)(de)(de)她幫我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)寫好,因為我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)在填(tian)張存(cun)(cun)(cun)款(kuan)單(dan)子,后來(lai)她讓我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)簽名還又在下(xia)(xia)面寫了(le)(le)(le)一(yi)(yi)(yi)(yi)句什(shen)么(me)條款(kuan)我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)都了(le)(le)(le)解,我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)已明確什(shen)么(me)不(bu)(bu)(bu)確定(ding)性,我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)寫了(le)(le)(le)后疑惑了(le)(le)(le)這(zhe)(zhe)(zhe)樣寫不(bu)(bu)(bu)好吧,不(bu)(bu)(bu)確定(ding)是(shi)(shi)(shi)(shi)什(shen)么(me)意思他笑笑說(shuo)(shuo)(shuo)(shuo)(shuo)(shuo)就(jiu)(jiu)是(shi)(shi)(shi)(shi)分紅(hong)的(de)(de)(de)(de)(de)事(shi),分紅(hong)有(you)(you)(you)(you)多(duo)(duo)有(you)(you)(you)(you)少(shao),不(bu)(bu)(bu)過(guo)肯(ken)定(ding)比銀行(xing)(xing)(xing)(xing)利(li)息(xi)高的(de)(de)(de)(de)(de)。再說(shuo)(shuo)(shuo)(shuo)(shuo)(shuo)哪有(you)(you)(you)(you)這(zhe)(zhe)(zhe)么(me)多(duo)(duo)好事(shi)每年(nian)(nian)都給你1700了(le)(le)(le)啊,我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)想(xiang)也是(shi)(shi)(shi)(shi)。隨后她給我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)留了(le)(le)(le)電話(姓(xing)楊)有(you)(you)(you)(you)什(shen)么(me)事(shi)就(jiu)(jiu)直接找(zhao)她,還強調說(shuo)(shuo)(shuo)(shuo)(shuo)(shuo)可(ke)能(neng)隨后我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)會(hui)接到電話,反(fan)正只要(yao)說(shuo)(shuo)(shuo)(shuo)(shuo)(shuo)知道(dao)(dao)就(jiu)(jiu)可(ke)以(yi)(yi)(yi)(yi)了(le)(le)(le)否則(ze)1700的(de)(de)(de)(de)(de)錢會(hui)很(hen)(hen)(hen)晚(wan)才能(neng)到卡里(li),不(bu)(bu)(bu)懂得(de)就(jiu)(jiu)問(wen)她。
當時覺(jue)得(de)真沒什(shen)(shen)么(me)(me)問(wen)(wen)題。誰知道網上都(dou)說(shuo)(shuo)(shuo)(shuo)可能連(lian)本錢(qian)(qian)都(dou)拿不(bu)(bu)(bu)到,我(wo)(wo)(wo)(wo)(wo)打了人壽的電話說(shuo)(shuo)(shuo)(shuo)什(shen)(shen)么(me)(me)現(xian)金(jin)價值,我(wo)(wo)(wo)(wo)(wo)根(gen)本就(jiu)不(bu)(bu)(bu)明白單子上不(bu)(bu)(bu)是說(shuo)(shuo)(shuo)(shuo)不(bu)(bu)(bu)要(yao)手續費和管理(li)費嗎,為(wei)什(shen)(shen)么(me)(me)我(wo)(wo)(wo)(wo)(wo)現(xian)在(zai)連(lian)我(wo)(wo)(wo)(wo)(wo)10000本金(jin)都(dou)拿不(bu)(bu)(bu)回來我(wo)(wo)(wo)(wo)(wo)卡里的1700也(ye)沒看到為(wei)什(shen)(shen)么(me)(me)現(xian)在(zai)是什(shen)(shen)么(me)(me)算退保(bao),還(huan)要(yao)扣4000元,幾(ji)乎是要(yao)吞掉一半的錢(qian)(qian)什(shen)(shen)么(me)(me)管理(li)費要(yao)這么(me)(me)高,我(wo)(wo)(wo)(wo)(wo)還(huan)問(wen)(wen)了我(wo)(wo)(wo)(wo)(wo)如(ru)果堅持了五年是不(bu)(bu)(bu)是可以(yi)把利息和本金(jin)全拿回來,客服人員居然也(ye)說(shuo)(shuo)(shuo)(shuo)什(shen)(shen)么(me)(me)不(bu)(bu)(bu)確定,還(huan)說(shuo)(shuo)(shuo)(shuo)什(shen)(shen)么(me)(me)我(wo)(wo)(wo)(wo)(wo)在(zai)身故之前(qian)拿都(dou)算退保(bao)要(yao)扣錢(qian)(qian)讓我(wo)(wo)(wo)(wo)(wo)考慮好,我(wo)(wo)(wo)(wo)(wo)說(shuo)(shuo)(shuo)(shuo)了我(wo)(wo)(wo)(wo)(wo)沒有買這個(ge)保(bao)險是建行(xing)送的她說(shuo)(shuo)(shuo)(shuo)我(wo)(wo)(wo)(wo)(wo)是通過(guo)銀保(bao)購買,我(wo)(wo)(wo)(wo)(wo)頓時覺(jue)得(de)我(wo)(wo)(wo)(wo)(wo)被騙的很慘(can),我(wo)(wo)(wo)(wo)(wo)需要(yao)你(ni)們的幫助,這筆(bi)錢(qian)(qian)對我(wo)(wo)(wo)(wo)(wo)來說(shuo)(shuo)(shuo)(shuo)意義重大我(wo)(wo)(wo)(wo)(wo)不(bu)(bu)(bu)能這樣被騙了。
我(wo)(wo)認為(wei)這(zhe)就是(shi)騙局為(wei)什么穿一(yi)樣的(de)衣服不說(shuo)明(ming)是(shi)賣保(bao)(bao)險的(de),而且我(wo)(wo)才24歲買(mai)了一(yi)份等我(wo)(wo)死了才能(neng)拿到(dao)的(de)保(bao)(bao)險我(wo)(wo)腦子(zi)進(jin)水了才會買(mai),關鍵是(shi)不管什么時候這(zhe)高額的(de)退保(bao)(bao)費(fei)合理嗎?我(wo)(wo)現在是(shi)進(jin)退倆難(nan)......
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