本(ben)人(ren)(ren)(ren)于2011年(nian)(nian)11月(yue)(yue)20日(ri)(ri)，從(cong)天(tian)津蘇(su)(su)(su)(su)(su)(su)(su)(su)寧(ning)(ning)(ning)(ning)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)器(qi)(qi)海光寺店購(gou)買(mai)了(le)(le)(le)飛(fei)利(li)(li)浦電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)視(shi)型號為：32PFL3390/T3。廠(chang)家保(bao)修(xiu)(xiu)(xiu)(xiu)(xiu)一(yi)(yi)(yi)(yi)(yi)年(nian)(nian)，同時購(gou)買(mai)了(le)(le)(le)蘇(su)(su)(su)(su)(su)(su)(su)(su)寧(ning)(ning)(ning)(ning)延保(bao)一(yi)(yi)(yi)(yi)(yi)年(nian)(nian)服(fu)務（115元），延保(bao)期(qi)(qi)限(xian)至2013年(nian)(nian)11月(yue)(yue)20日(ri)(ri)。 電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)視(shi)機(ji)(ji)從(cong)購(gou)買(mai)距使(shi)用(yong)(yong)到(dao)現(xian)(xian)在(zai)(zai)有(you)(you)一(yi)(yi)(yi)(yi)(yi)年(nian)(nian)半之(zhi)久，使(shi)用(yong)(yong)期(qi)(qi)間不(bu)定(ding)期(qi)(qi)的(de)(de)(de)(de)(de)(de)(de)發生(sheng)了(le)(le)(le)三次(ci)(ci)(ci)爆(bao)(bao)炸(zha)(zha)(zha)式(shi)(shi)巨(ju)響（電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)視(shi)觀看過(guo)程(cheng)中突然(ran)發生(sheng)一(yi)(yi)(yi)(yi)(yi)聲(sheng)爆(bao)(bao)炸(zha)(zha)(zha)式(shi)(shi)巨(ju)響，然(ran)后(hou)黑屏(ping)，幾(ji)分(fen)(fen)鐘后(hou)屏(ping)幕自(zi)(zi)動恢復）。 2013年(nian)(nian)7月(yue)(yue)底，在(zai)(zai)發生(sheng)第(di)三次(ci)(ci)(ci)爆(bao)(bao)炸(zha)(zha)(zha)巨(ju)響后(hou)，致(zhi)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)蘇(su)(su)(su)(su)(su)(su)(su)(su)寧(ning)(ning)(ning)(ning)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)器(qi)(qi)當時的(de)(de)(de)(de)(de)(de)(de)飛(fei)利(li)(li)浦的(de)(de)(de)(de)(de)(de)(de)銷(xiao)售(shou)人(ren)(ren)(ren)員(yuan)(yuan)(yuan)(yuan)，購(gou)買(mai)時蘇(su)(su)(su)(su)(su)(su)(su)(su)寧(ning)(ning)(ning)(ning)該(gai)(gai)(gai)品牌促(cu)銷(xiao)人(ren)(ren)(ren)員(yuan)(yuan)(yuan)(yuan)承(cheng)(cheng)諾說如(ru)果(guo)(guo)購(gou)買(mai)一(yi)(yi)(yi)(yi)(yi)年(nian)(nian)延保(bao)，在(zai)(zai)延保(bao)期(qi)(qi)限(xian)內出(chu)現(xian)(xian)質量(liang)問(wen)題(ti)(ti)(ti)免費(fei)更換(huan)（現(xian)(xian)在(zai)(zai)致(zhi)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)當時的(de)(de)(de)(de)(de)(de)(de)銷(xiao)售(shou)人(ren)(ren)(ren)員(yuan)(yuan)(yuan)(yuan)，銷(xiao)售(shou)人(ren)(ren)(ren)員(yuan)(yuan)(yuan)(yuan)拒不(bu)承(cheng)(cheng)認當時的(de)(de)(de)(de)(de)(de)(de)承(cheng)(cheng)諾，聲(sheng)稱(cheng)只(zhi)(zhi)能(neng)給維(wei)(wei)(wei)修(xiu)(xiu)(xiu)(xiu)(xiu)）。 8月(yue)(yue)1日(ri)(ri)，通過(guo)蘇(su)(su)(su)(su)(su)(su)(su)(su)寧(ning)(ning)(ning)(ning)客(ke)服(fu)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)話(hua)（400-836-5365），報(bao)修(xiu)(xiu)(xiu)(xiu)(xiu)問(wen)題(ti)(ti)(ti)，8月(yue)(yue)2日(ri)(ri)一(yi)(yi)(yi)(yi)(yi)名蘇(su)(su)(su)(su)(su)(su)(su)(su)寧(ning)(ning)(ning)(ning)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)器(qi)(qi)維(wei)(wei)(wei)修(xiu)(xiu)(xiu)(xiu)(xiu)人(ren)(ren)(ren)員(yuan)(yuan)(yuan)(yuan)（電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)話(hua)：1382187****姓白(bai)）上(shang)(shang)門(men)(men)(men)(men)（未攜(xie)帶(dai)任(ren)何維(wei)(wei)(wei)修(xiu)(xiu)(xiu)(xiu)(xiu)工(gong)具(ju)(ju)(ju)），看了(le)(le)(le)看電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)視(shi)機(ji)(ji)的(de)(de)(de)(de)(de)(de)(de)外(wai)觀，聽(ting)了(le)(le)(le)我(wo)(wo)方(fang)(fang)(fang)闡(chan)述的(de)(de)(de)(de)(de)(de)(de)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)視(shi)機(ji)(ji)問(wen)題(ti)(ti)(ti)，說“你(ni)的(de)(de)(de)(de)(de)(de)(de)問(wen)題(ti)(ti)(ti)可能(neng)是(shi)(shi)(shi)三年(nian)(nian)的(de)(de)(de)(de)(de)(de)(de)部(bu)件(jian)壞掉了(le)(le)(le)，你(ni)們(men)去找廠(chang)家修(xiu)(xiu)(xiu)(xiu)(xiu)理吧，我(wo)(wo)還沒(mei)吃飯，先(xian)走了(le)(le)(le)”從(cong)上(shang)(shang)門(men)(men)(men)(men)維(wei)(wei)(wei)修(xiu)(xiu)(xiu)(xiu)(xiu)到(dao)離開五分(fen)(fen)鐘不(bu)到(dao)。 8月(yue)(yue)2日(ri)(ri)我(wo)(wo)方(fang)(fang)(fang)給飛(fei)利(li)(li)浦客(ke)服(fu)致(zhi)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)，報(bao)修(xiu)(xiu)(xiu)(xiu)(xiu)問(wen)題(ti)(ti)(ti)，飛(fei)利(li)(li)浦維(wei)(wei)(wei)修(xiu)(xiu)(xiu)(xiu)(xiu)人(ren)(ren)(ren)員(yuan)(yuan)(yuan)(yuan)于8月(yue)(yue)3日(ri)(ri)早上(shang)(shang)帶(dai)著維(wei)(wei)(wei)修(xiu)(xiu)(xiu)(xiu)(xiu)工(gong)具(ju)(ju)(ju)上(shang)(shang)門(men)(men)(men)(men)維(wei)(wei)(wei)修(xiu)(xiu)(xiu)(xiu)(xiu)，聽(ting)了(le)(le)(le)我(wo)(wo)方(fang)(fang)(fang)闡(chan)述的(de)(de)(de)(de)(de)(de)(de)問(wen)題(ti)(ti)(ti)，判定(ding)為電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)源(yuan)板出(chu)現(xian)(xian)問(wen)題(ti)(ti)(ti)（電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)源(yuan)板保(bao)修(xiu)(xiu)(xiu)(xiu)(xiu)一(yi)(yi)(yi)(yi)(yi)年(nian)(nian)），如(ru)需(xu)要(yao)詳細(xi)檢(jian)(jian)(jian)測或者(zhe)更換(huan)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)源(yuan)板需(xu)要(yao)收(shou)取(qu)費(fei)用(yong)(yong)。由于我(wo)(wo)方(fang)(fang)(fang)還在(zai)(zai)蘇(su)(su)(su)(su)(su)(su)(su)(su)寧(ning)(ning)(ning)(ning)的(de)(de)(de)(de)(de)(de)(de)延保(bao)期(qi)(qi)限(xian)范(fan)圍內，只(zhi)(zhi)得再(zai)(zai)(zai)次(ci)(ci)(ci)致(zhi)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)蘇(su)(su)(su)(su)(su)(su)(su)(su)寧(ning)(ning)(ning)(ning)客(ke)服(fu)，并要(yao)求蘇(su)(su)(su)(su)(su)(su)(su)(su)寧(ning)(ning)(ning)(ning)能(neng)夠派一(yi)(yi)(yi)(yi)(yi)位專業的(de)(de)(de)(de)(de)(de)(de)師傅(fu)過(guo)來(lai)。8月(yue)(yue)3日(ri)(ri)下午(wu)另外(wai)一(yi)(yi)(yi)(yi)(yi)名蘇(su)(su)(su)(su)(su)(su)(su)(su)寧(ning)(ning)(ning)(ning)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)器(qi)(qi)維(wei)(wei)(wei)修(xiu)(xiu)(xiu)(xiu)(xiu)人(ren)(ren)(ren)員(yuan)(yuan)(yuan)(yuan)上(shang)(shang)門(men)(men)(men)(men)維(wei)(wei)(wei)修(xiu)(xiu)(xiu)(xiu)(xiu)（依然(ran)未攜(xie)帶(dai)任(ren)何維(wei)(wei)(wei)修(xiu)(xiu)(xiu)(xiu)(xiu)工(gong)具(ju)(ju)(ju)）。我(wo)(wo)方(fang)(fang)(fang)再(zai)(zai)(zai)次(ci)(ci)(ci)闡(chan)述了(le)(le)(le)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)視(shi)機(ji)(ji)的(de)(de)(de)(de)(de)(de)(de)問(wen)題(ti)(ti)(ti)，以(yi)及廠(chang)家判定(ding)的(de)(de)(de)(de)(de)(de)(de)問(wen)題(ti)(ti)(ti)，要(yao)求蘇(su)(su)(su)(su)(su)(su)(su)(su)寧(ning)(ning)(ning)(ning)對(dui)該(gai)(gai)(gai)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)視(shi)進行(xing)詳細(xi)的(de)(de)(de)(de)(de)(de)(de)檢(jian)(jian)(jian)測。該(gai)(gai)(gai)維(wei)(wei)(wei)修(xiu)(xiu)(xiu)(xiu)(xiu)人(ren)(ren)(ren)員(yuan)(yuan)(yuan)(yuan)看了(le)(le)(le)看電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)視(shi)劇的(de)(de)(de)(de)(de)(de)(de)外(wai)觀，依然(ran)狡辯是(shi)(shi)(shi)保(bao)三年(nian)(nian)的(de)(de)(de)(de)(de)(de)(de)件(jian)壞了(le)(le)(le)，讓(rang)(rang)我(wo)(wo)方(fang)(fang)(fang)繼續找廠(chang)家修(xiu)(xiu)(xiu)(xiu)(xiu)理，理論(lun)了(le)(le)(le)幾(ji)個(ge)(ge)回合(he)也沒(mei)有(you)(you)對(dui)檢(jian)(jian)(jian)測問(wen)題(ti)(ti)(ti)給予明確的(de)(de)(de)(de)(de)(de)(de)回復，并離開。連續幾(ji)天(tian)蘇(su)(su)(su)(su)(su)(su)(su)(su)寧(ning)(ning)(ning)(ning)方(fang)(fang)(fang)面再(zai)(zai)(zai)無(wu)任(ren)何音(yin)(yin)信，此(ci)事(shi)不(bu)了(le)(le)(le)了(le)(le)(le)之(zhi)。 8月(yue)(yue)7日(ri)(ri)，我(wo)(wo)方(fang)(fang)(fang)再(zai)(zai)(zai)次(ci)(ci)(ci)致(zhi)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)蘇(su)(su)(su)(su)(su)(su)(su)(su)寧(ning)(ning)(ning)(ning)總(zong)部(bu)客(ke)服(fu)，要(yao)求給予協(xie)調。蘇(su)(su)(su)(su)(su)(su)(su)(su)寧(ning)(ning)(ning)(ning)總(zong)部(bu)客(ke)服(fu)把(ba)(ba)此(ci)事(shi)推到(dao)天(tian)津蘇(su)(su)(su)(su)(su)(su)(su)(su)寧(ning)(ning)(ning)(ning)客(ke)服(fu)，天(tian)津蘇(su)(su)(su)(su)(su)(su)(su)(su)寧(ning)(ning)(ning)(ning)客(ke)服(fu)（022-58096666）把(ba)(ba)此(ci)事(shi)又推到(dao)維(wei)(wei)(wei)修(xiu)(xiu)(xiu)(xiu)(xiu)員(yuan)(yuan)(yuan)(yuan)（第(di)二次(ci)(ci)(ci)上(shang)(shang)門(men)(men)(men)(men)的(de)(de)(de)(de)(de)(de)(de)維(wei)(wei)(wei)修(xiu)(xiu)(xiu)(xiu)(xiu)員(yuan)(yuan)(yuan)(yuan)，電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)話(hua)：13512887971）處(chu)理。該(gai)(gai)(gai)維(wei)(wei)(wei)修(xiu)(xiu)(xiu)(xiu)(xiu)員(yuan)(yuan)(yuan)(yuan)聲(sheng)稱(cheng)蘇(su)(su)(su)(su)(su)(su)(su)(su)寧(ning)(ning)(ning)(ning)可以(yi)檢(jian)(jian)(jian)測，但是(shi)(shi)(shi)需(xu)要(yao)把(ba)(ba)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)視(shi)劇拿(na)到(dao)天(tian)津空(kong)港去檢(jian)(jian)(jian)修(xiu)(xiu)(xiu)(xiu)(xiu)，檢(jian)(jian)(jian)修(xiu)(xiu)(xiu)(xiu)(xiu)周期(qi)(qi)不(bu)一(yi)(yi)(yi)(yi)(yi)定(ding)，問(wen)及檢(jian)(jian)(jian)測后(hou)是(shi)(shi)(shi)否有(you)(you)檢(jian)(jian)(jian)測報(bao)告，該(gai)(gai)(gai)維(wei)(wei)(wei)修(xiu)(xiu)(xiu)(xiu)(xiu)人(ren)(ren)(ren)員(yuan)(yuan)(yuan)(yuan)回答(da)比較含糊，并說此(ci)事(shi)只(zhi)(zhi)有(you)(you)這個(ge)(ge)解(jie)決的(de)(de)(de)(de)(de)(de)(de)辦法，只(zhi)(zhi)有(you)(you)同意讓(rang)(rang)他們(men)把(ba)(ba)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)視(shi)劇拉(la)走才(cai)能(neng)檢(jian)(jian)(jian)測。我(wo)(wo)方(fang)(fang)(fang)同意他把(ba)(ba)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)視(shi)劇拿(na)走檢(jian)(jian)(jian)測，并要(yao)求其確認電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)視(shi)機(ji)(ji)檢(jian)(jian)(jian)測的(de)(de)(de)(de)(de)(de)(de)時間。數分(fen)(fen)鐘后(hou)，該(gai)(gai)(gai)維(wei)(wei)(wei)修(xiu)(xiu)(xiu)(xiu)(xiu)人(ren)(ren)(ren)員(yuan)(yuan)(yuan)(yuan)再(zai)(zai)(zai)次(ci)(ci)(ci)來(lai)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)，聲(sheng)稱(cheng)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)視(shi)劇拉(la)走也檢(jian)(jian)(jian)測不(bu)了(le)(le)(le)，沒(mei)有(you)(you)看到(dao)具(ju)(ju)(ju)體(ti)現(xian)(xian)象，檢(jian)(jian)(jian)修(xiu)(xiu)(xiu)(xiu)(xiu)不(bu)出(chu)來(lai)。（注：我(wo)(wo)方(fang)(fang)(fang)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)視(shi)屬于間歇性爆(bao)(bao)炸(zha)(zha)(zha)，不(bu)知(zhi)道(dao)什么時候會出(chu)現(xian)(xian)問(wen)題(ti)(ti)(ti)，如(ru)果(guo)(guo)真(zhen)能(neng)看到(dao)具(ju)(ju)(ju)體(ti)現(xian)(xian)象了(le)(le)(le)，那就證明電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)視(shi)機(ji)(ji)的(de)(de)(de)(de)(de)(de)(de)爆(bao)(bao)炸(zha)(zha)(zha)十分(fen)(fen)的(de)(de)(de)(de)(de)(de)(de)嚴(yan)重，我(wo)(wo)方(fang)(fang)(fang)的(de)(de)(de)(de)(de)(de)(de)生(sheng)命安全(quan)存(cun)在(zai)(zai)隱患。）維(wei)(wei)(wei)修(xiu)(xiu)(xiu)(xiu)(xiu)人(ren)(ren)(ren)員(yuan)(yuan)(yuan)(yuan)聲(sheng)稱(cheng)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)視(shi)機(ji)(ji)修(xiu)(xiu)(xiu)(xiu)(xiu)不(bu)了(le)(le)(le)，如(ru)果(guo)(guo)有(you)(you)問(wen)題(ti)(ti)(ti)讓(rang)(rang)我(wo)(wo)找400蘇(su)(su)(su)(su)(su)(su)(su)(su)寧(ning)(ning)(ning)(ning)官方(fang)(fang)(fang)客(ke)服(fu)去。 （以(yi)上(shang)(shang)對(dui)話(hua)有(you)(you)通話(hua)錄(lu)音(yin)(yin)） 我(wo)(wo)方(fang)(fang)(fang)再(zai)(zai)(zai)次(ci)(ci)(ci)撥打蘇(su)(su)(su)(su)(su)(su)(su)(su)寧(ning)(ning)(ning)(ning)官方(fang)(fang)(fang)客(ke)服(fu)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)話(hua)，要(yao)求其反應相關主(zhu)管(guan)負責人(ren)(ren)(ren)希望給出(chu)一(yi)(yi)(yi)(yi)(yi)個(ge)(ge)解(jie)決辦法。電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)視(shi)機(ji)(ji)本(ben)身是(shi)(shi)(shi)存(cun)在(zai)(zai)問(wen)題(ti)(ti)(ti)的(de)(de)(de)(de)(de)(de)(de)，并且(qie)存(cun)在(zai)(zai)很嚴(yan)重的(de)(de)(de)(de)(de)(de)(de)安全(quan)隱患，不(bu)能(neng)維(wei)(wei)(wei)修(xiu)(xiu)(xiu)(xiu)(xiu)人(ren)(ren)(ren)員(yuan)(yuan)(yuan)(yuan)一(yi)(yi)(yi)(yi)(yi)句修(xiu)(xiu)(xiu)(xiu)(xiu)不(bu)了(le)(le)(le)，就不(bu)了(le)(le)(le)了(le)(le)(le)之(zhi)的(de)(de)(de)(de)(de)(de)(de)。一(yi)(yi)(yi)(yi)(yi)小時后(hou)，維(wei)(wei)(wei)修(xiu)(xiu)(xiu)(xiu)(xiu)員(yuan)(yuan)(yuan)(yuan)（電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)話(hua)：13512887971）再(zai)(zai)(zai)次(ci)(ci)(ci)來(lai)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)，說他們(men)檢(jian)(jian)(jian)測不(bu)了(le)(le)(le)，讓(rang)(rang)我(wo)(wo)們(men)自(zi)(zi)己花錢檢(jian)(jian)(jian)測，如(ru)果(guo)(guo)有(you)(you)是(shi)(shi)(shi)他們(men)問(wen)題(ti)(ti)(ti)，他們(men)再(zai)(zai)(zai)負責維(wei)(wei)(wei)修(xiu)(xiu)(xiu)(xiu)(xiu)。并且(qie)很不(bu)耐煩的(de)(de)(de)(de)(de)(de)(de)說，你(ni)要(yao)是(shi)(shi)(shi)再(zai)(zai)(zai)有(you)(you)異議你(ni)再(zai)(zai)(zai)打官方(fang)(fang)(fang)