購買格(ge)力(li)(li)空(kong)調(diao)(diao)(diao)不(bu)(bu)(bu)(bu)到(dao)(dao)(dao)一(yi)(yi)個(ge)(ge)月,空(kong)調(diao)(diao)(diao)內(nei)(nei)機(ji)與外機(ji)連接(jie)銅(tong)管(guan)(guan)壁(室內(nei)(nei)部(bu)分)嚴重(zhong)掛(gua)(gua)水(shui),出(chu)(chu)現(xian)(xian)(xian)(xian)(xian)(xian)(xian)問(wen)題后(hou)(hou)第(di)一(yi)(yi)時(shi)間聯(lian)(lian)系格(ge)力(li)(li)400售后(hou)(hou)熱線,告(gao)知故(gu)障(zhang)現(xian)(xian)(xian)(xian)(xian)(xian)(xian)象(xiang)(xiang)(xiang)(xiang)并(bing)(bing)希望安排(pai)工(gong)作(zuo)人員(yuan)上(shang)(shang)門查看(kan)(kan)(kan)故(gu)障(zhang)原因(yin)(yin),故(gu)障(zhang)現(xian)(xian)(xian)(xian)(xian)(xian)(xian)象(xiang)(xiang)(xiang)(xiang)還在(zai),個(ge)(ge)人判斷短時(shi)間無(wu)(wu)(wu)法(fa)(fa)復現(xian)(xian)(xian)(xian)(xian)(xian)(xian),必須長時(shi)間開(kai)空(kong)調(diao)(diao)(diao)才(cai)可以(yi)看(kan)(kan)(kan)到(dao)(dao)(dao),客服表(biao)(biao)示(shi)只(zhi)能(neng)(neng)在(zai)48小時(shi)內(nei)(nei)到(dao)(dao)(dao)達(da)(da)現(xian)(xian)(xian)(xian)(xian)(xian)(xian)場(chang),現(xian)(xian)(xian)(xian)(xian)(xian)(xian)場(chang)只(zhi)能(neng)(neng)把故(gu)障(zhang)照(zhao)片拍攝(she)下來存檔。
工(gong)作(zuo)人員(yuan)現(xian)(xian)(xian)(xian)(xian)(xian)(xian)場(chang)處理沒有發現(xian)(xian)(xian)(xian)(xian)(xian)(xian)問(wen)題,一(yi)(yi)同蹲守30分鐘后(hou)(hou)發現(xian)(xian)(xian)(xian)(xian)(xian)(xian)管(guan)(guan)壁有部(bu)分水(shui)漬,工(gong)作(zuo)人員(yuan)也看(kan)(kan)(kan)了(le)(le)照(zhao)片,居(ju)然(ran)(ran)(ran)說(shuo)(shuo)是(shi)(shi)(shi)正(zheng)(zheng)常(chang)現(xian)(xian)(xian)(xian)(xian)(xian)(xian)象(xiang)(xiang)(xiang)(xiang)(管(guan)(guan)壁水(shui)量大的(de)(de)(de)可以(yi)滴(di)下來)。
再(zai)次(ci)(ci)(ci)出(chu)(chu)現(xian)(xian)(xian)(xian)(xian)(xian)(xian)故(gu)障(zhang)的(de)(de)(de)時(shi)候,單獨聯(lian)(lian)系原維(wei)修工(gong)作(zuo)人員(yuan)現(xian)(xian)(xian)(xian)(xian)(xian)(xian)場(chang)查看(kan)(kan)(kan),發現(xian)(xian)(xian)(xian)(xian)(xian)(xian)是(shi)(shi)(shi)銅(tong)管(guan)(guan)保溫棉(mian)效(xiao)果不(bu)(bu)(bu)(bu)好,后(hou)(hou)來在(zai)市(shi)(shi)內(nei)(nei)那(nei)段位置加(jia)裝(zhuang)了(le)(le)第(di)三(san)方加(jia)厚的(de)(de)(de)保溫棉(mian),加(jia)裝(zhuang)后(hou)(hou)掛(gua)(gua)水(shui)珠的(de)(de)(de)現(xian)(xian)(xian)(xian)(xian)(xian)(xian)象(xiang)(xiang)(xiang)(xiang)得到(dao)(dao)(dao)一(yi)(yi)定的(de)(de)(de)緩解(jie),但是(shi)(shi)(shi)因(yin)(yin)為(wei)加(jia)裝(zhuang)的(de)(de)(de)保溫棉(mian)無(wu)(wu)(wu)法(fa)(fa)將排(pai)水(shui)管(guan)(guan)部(bu)分包裹進去,目(mu)(mu)前(qian)排(pai)水(shui)管(guan)(guan)那(nei)端的(de)(de)(de)管(guan)(guan)壁依(yi)(yi)然(ran)(ran)(ran)存在(zai)掛(gua)(gua)水(shui)現(xian)(xian)(xian)(xian)(xian)(xian)(xian)象(xiang)(xiang)(xiang)(xiang)(附件的(de)(de)(de)照(zhao)片是(shi)(shi)(shi)加(jia)裝(zhuang)了(le)(le)第(di)三(san)方保溫棉(mian)后(hou)(hou)的(de)(de)(de)現(xian)(xian)(xian)(xian)(xian)(xian)(xian)象(xiang)(xiang)(xiang)(xiang)),同時(shi)原先內(nei)(nei)機(ji)不(bu)(bu)(bu)(bu)漏水(shui)的(de)(de)(de),現(xian)(xian)(xian)(xian)(xian)(xian)(xian)在(zai)也出(chu)(chu)現(xian)(xian)(xian)(xian)(xian)(xian)(xian)漏水(shui)情(qing)況。
再(zai)次(ci)(ci)(ci)聯(lian)(lian)系格(ge)力(li)(li)售后(hou)(hou),依(yi)(yi)然(ran)(ran)(ran)和之前(qian)的(de)(de)(de)處理模式(shi)一(yi)(yi)樣推(tui)脫到(dao)(dao)(dao)當地蘇寧銷(xiao)售商,由當地銷(xiao)售商工(gong)作(zuo)人員(yuan)到(dao)(dao)(dao)現(xian)(xian)(xian)(xian)(xian)(xian)(xian)場(chang)繼(ji)續處理,在(zai)現(xian)(xian)(xian)(xian)(xian)(xian)(xian)場(chang)未(wei)發現(xian)(xian)(xian)(xian)(xian)(xian)(xian)內(nei)(nei)機(ji)漏水(shui)現(xian)(xian)(xian)(xian)(xian)(xian)(xian)象(xiang)(xiang)(xiang)(xiang),但是(shi)(shi)(shi)明(ming)確看(kan)(kan)(kan)到(dao)(dao)(dao)管(guan)(guan)壁掛(gua)(gua)水(shui)情(qing)況,并(bing)(bing)且工(gong)作(zuo)人員(yuan)堅持說(shuo)(shuo)這是(shi)(shi)(shi)正(zheng)(zheng)常(chang)現(xian)(xian)(xian)(xian)(xian)(xian)(xian)象(xiang)(xiang)(xiang)(xiang)。工(gong)作(zuo)人員(yuan)看(kan)(kan)(kan)完(wan)我提供的(de)(de)(de)故(gu)障(zhang)時(shi)拍攝(she)的(de)(de)(de)照(zhao)片,表(biao)(biao)示(shi)必須以(yi)現(xian)(xian)(xian)(xian)(xian)(xian)(xian)場(chang)看(kan)(kan)(kan)到(dao)(dao)(dao)為(wei)準,照(zhao)片不(bu)(bu)(bu)(bu)生效(xiao),并(bing)(bing)且他們的(de)(de)(de)工(gong)作(zuo)時(shi)間是(shi)(shi)(shi)正(zheng)(zheng)常(chang)上(shang)(shang)班(ban)(ban)時(shi)間,下班(ban)(ban)后(hou)(hou)是(shi)(shi)(shi)不(bu)(bu)(bu)(bu)處理的(de)(de)(de),也就是(shi)(shi)(shi)說(shuo)(shuo)周一(yi)(yi)到(dao)(dao)(dao)周五如(ru)果我晚上(shang)(shang)出(chu)(chu)現(xian)(xian)(xian)(xian)(xian)(xian)(xian)故(gu)障(zhang)他們是(shi)(shi)(shi)不(bu)(bu)(bu)(bu)能(neng)(neng)上(shang)(shang)門處理的(de)(de)(de),依(yi)(yi)然(ran)(ran)(ran)等待第(di)二天走流程報修,如(ru)果來現(xian)(xian)(xian)(xian)(xian)(xian)(xian)場(chang)漏水(shui)問(wen)題無(wu)(wu)(wu)法(fa)(fa)重(zhong)現(xian)(xian)(xian)(xian)(xian)(xian)(xian)則(ze)依(yi)(yi)然(ran)(ran)(ran)不(bu)(bu)(bu)(bu)給解(jie)決!
目(mu)(mu)前(qian)格(ge)力(li)(li)空(kong)調(diao)(diao)(diao)的(de)(de)(de)產品配(pei)套材(cai)料中所有投訴電話無(wu)(wu)(wu)效(xiao),完(wan)全是(shi)(shi)(shi)欺騙消費者;
從產品購買安裝(zhuang)到(dao)(dao)(dao)目(mu)(mu)前(qian)已經不(bu)(bu)(bu)(bu)下4次(ci)(ci)(ci)的(de)(de)(de)維(wei)修記(ji)錄,工(gong)作(zuo)人員(yuan)上(shang)(shang)門次(ci)(ci)(ci)數不(bu)(bu)(bu)(bu)低于3次(ci)(ci)(ci),問(wen)題依(yi)(yi)然(ran)(ran)(ran)無(wu)(wu)(wu)法(fa)(fa)徹底解(jie)決并(bing)(bing)且看(kan)(kan)(kan)不(bu)(bu)(bu)(bu)到(dao)(dao)(dao)格(ge)力(li)(li)廠(chang)家售后(hou)(hou)的(de)(de)(de)處理誠意,從目(mu)(mu)前(qian)看(kan)(kan)(kan)到(dao)(dao)(dao)的(de)(de)(de)問(wen)題個(ge)(ge)人分析是(shi)(shi)(shi)格(ge)力(li)(li)空(kong)調(diao)(diao)(diao)設(she)計缺陷,原裝(zhuang)配(pei)套的(de)(de)(de)銅(tong)管(guan)(guan)保溫棉(mian)厚度不(bu)(bu)(bu)(bu)夠導致保溫效(xiao)果無(wu)(wu)(wu)法(fa)(fa)達(da)(da)標,最終使得市(shi)(shi)內(nei)(nei)管(guan)(guan)壁嚴重(zhong)掛(gua)(gua)水(shui)!同時(shi)了(le)(le)解(jie)到(dao)(dao)(dao)也不(bu)(bu)(bu)(bu)是(shi)(shi)(shi)所有格(ge)力(li)(li)空(kong)調(diao)(diao)(diao)都有這個(ge)(ge)問(wen)題,也可能(neng)(neng)是(shi)(shi)(shi)單品問(wen)題,目(mu)(mu)前(qian)投訴無(wu)(wu)(wu)門!
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