我(wo)(wo)(wo)(wo)(wo)(wo)在(zai)步(bu)(bu)步(bu)(bu)高電(dian)(dian)(dian)(dian)器城(cheng)購(gou)買了(le)(le)(le)一臺(tai)長(chang)(chang)(chang)虹(hong)(hong)(hong)等(deng)離子電(dian)(dian)(dian)(dian)視(shi)(shi)(shi)機，使(shi)(shi)用2月不(bu)(bu)(bu)到出(chu)(chu)現(xian)兩(liang)處(chu)內屏(ping)(ping)自(zi)(zi)裂，先打電(dian)(dian)(dian)(dian)話(hua)給(gei)(gei)步(bu)(bu)步(bu)(bu)高電(dian)(dian)(dian)(dian)器售后(hou)(hou)(hou)(hou)（2230536），步(bu)(bu)步(bu)(bu)高電(dian)(dian)(dian)(dian)器售后(hou)(hou)(hou)(hou)要(yao)我(wo)(wo)(wo)(wo)(wo)(wo)打電(dian)(dian)(dian)(dian)話(hua)找(zhao)了(le)(le)(le)長(chang)(chang)(chang)虹(hong)(hong)(hong)售后(hou)(hou)(hou)(hou)（2240940）。 長(chang)(chang)(chang)虹(hong)(hong)(hong)售后(hou)(hou)(hou)(hou)來(lai)了(le)(le)(le)三(san)個(ge)(ge)人，檢查(cha)拍照后(hou)(hou)(hou)(hou)，說(shuo)(shuo)需要(yao)將(jiang)照片(pian)發到長(chang)(chang)(chang)沙(sha)，請總部(bu)(bu)(bu)(bu)鑒(jian)(jian)(jian)(jian)定(ding)(ding)(ding)(ding)。后(hou)(hou)(hou)(hou)來(lai)我(wo)(wo)(wo)(wo)(wo)(wo)又(you)(you)陸續給(gei)(gei)長(chang)(chang)(chang)虹(hong)(hong)(hong)售后(hou)(hou)(hou)(hou)打了(le)(le)(le)兩(liang)個(ge)(ge)電(dian)(dian)(dian)(dian)話(hua)，打第二個(ge)(ge)電(dian)(dian)(dian)(dian)話(hua)時，長(chang)(chang)(chang)虹(hong)(hong)(hong)售后(hou)(hou)(hou)(hou)又(you)(you)給(gei)(gei)了(le)(le)(le)我(wo)(wo)(wo)(wo)(wo)(wo)長(chang)(chang)(chang)沙(sha)總部(bu)(bu)(bu)(bu)負(fu)(fu)責(ze)(ze)人的(de)(de)(de)(de)(de)(de)(de)電(dian)(dian)(dian)(dian)話(hua)（18670826198），打電(dian)(dian)(dian)(dian)話(hua)去問(wen)(wen)說(shuo)(shuo)過兩(liang)天就將(jiang)鑒(jian)(jian)(jian)(jian)定(ding)(ding)(ding)(ding)結(jie)果(guo)(guo)(guo)發給(gei)(gei)我(wo)(wo)(wo)(wo)(wo)(wo)。 帶著忐忑(te)的(de)(de)(de)(de)(de)(de)(de)心情又(you)(you)等(deng)了(le)(le)(le)兩(liang)天，結(jie)果(guo)(guo)(guo)出(chu)(chu)來(lai)了(le)(le)(le)，他(ta)們(men)(men)給(gei)(gei)了(le)(le)(le)我(wo)(wo)(wo)(wo)(wo)(wo)一張《用戶使(shi)(shi)用過程屏(ping)(ping)裂信息記錄表》很簡單的(de)(de)(de)(de)(de)(de)(de)一張白紙，上(shang)面(mian)寫(xie)著他(ta)們(men)(men)的(de)(de)(de)(de)(de)(de)(de)鑒(jian)(jian)(jian)(jian)定(ding)(ding)(ding)(ding)結(jie)果(guo)(guo)(guo)和判決(jue)：“不(bu)(bu)(bu)屬于(yu)自(zi)(zi)然屏(ping)(ping)裂”。看到這(zhe)(zhe)(zhe)(zhe)樣(yang)(yang)(yang)的(de)(de)(de)(de)(de)(de)(de)結(jie)果(guo)(guo)(guo)我(wo)(wo)(wo)(wo)(wo)(wo)即刻打電(dian)(dian)(dian)(dian)話(hua)給(gei)(gei)長(chang)(chang)(chang)沙(sha)負(fu)(fu)責(ze)(ze)人，詢(xun)問(wen)(wen)是(shi)(shi)(shi)(shi)(shi)(shi)依(yi)據什(shen)么作出(chu)(chu)這(zhe)(zhe)(zhe)(zhe)樣(yang)(yang)(yang)的(de)(de)(de)(de)(de)(de)(de)鑒(jian)(jian)(jian)(jian)定(ding)(ding)(ding)(ding)，我(wo)(wo)(wo)(wo)(wo)(wo)作為消(xiao)(xiao)(xiao)費(fei)(fei)(fei)者又(you)(you)要(yao)如何處(chu)理。長(chang)(chang)(chang)沙(sha)負(fu)(fu)責(ze)(ze)人說(shuo)(shuo)這(zhe)(zhe)(zhe)(zhe)就是(shi)(shi)(shi)(shi)(shi)(shi)他(ta)們(men)(men)總部(bu)(bu)(bu)(bu)給(gei)(gei)出(chu)(chu)的(de)(de)(de)(de)(de)(de)(de)結(jie)果(guo)(guo)(guo)，如果(guo)(guo)(guo)我(wo)(wo)(wo)(wo)(wo)(wo)不(bu)(bu)(bu)相信可(ke)以(yi)(yi)去找(zhao)第三(san)方鑒(jian)(jian)(jian)(jian)定(ding)(ding)(ding)(ding)，“如果(guo)(guo)(guo)你(ni)(ni)想(xiang)換屏(ping)(ping)，則(ze)換屏(ping)(ping)為電(dian)(dian)(dian)(dian)視(shi)(shi)(shi)機購(gou)物總價的(de)(de)(de)(de)(de)(de)(de)70%，所(suo)(suo)(suo)有(you)(you)(you)換屏(ping)(ping)所(suo)(suo)(suo)支出(chu)(chu)的(de)(de)(de)(de)(de)(de)(de)費(fei)(fei)(fei)用都得由你(ni)(ni)們(men)(men)自(zi)(zi)己承擔”。我(wo)(wo)(wo)(wo)(wo)(wo)很氣憤說(shuo)(shuo)，你(ni)(ni)們(men)(men)這(zhe)(zhe)(zhe)(zhe)是(shi)(shi)(shi)(shi)(shi)(shi)推(tui)拖(tuo)責(ze)(ze)任，這(zhe)(zhe)(zhe)(zhe)是(shi)(shi)(shi)(shi)(shi)(shi)你(ni)(ni)們(men)(men)電(dian)(dian)(dian)(dian)視(shi)(shi)(shi)機的(de)(de)(de)(de)(de)(de)(de)質量問(wen)(wen)題，我(wo)(wo)(wo)(wo)(wo)(wo)要(yao)去消(xiao)(xiao)(xiao)協投訴(su)。他(ta)說(shuo)(shuo)，隨(sui)(sui)你(ni)(ni)，你(ni)(ni)去投訴(su)也(ye)可(ke)以(yi)(yi)，你(ni)(ni)去法(fa)院告也(ye)可(ke)以(yi)(yi)。 事(shi)后(hou)(hou)(hou)(hou)我(wo)(wo)(wo)(wo)(wo)(wo)去找(zhao)了(le)(le)(le)懷(huai)(huai)化工商局，他(ta)們(men)(men)看了(le)(le)(le)長(chang)(chang)(chang)虹(hong)(hong)(hong)廠家給(gei)(gei)我(wo)(wo)(wo)(wo)(wo)(wo)的(de)(de)(de)(de)(de)(de)(de)鑒(jian)(jian)(jian)(jian)定(ding)(ding)(ding)(ding)表后(hou)(hou)(hou)(hou)說(shuo)(shuo)，這(zhe)(zhe)(zhe)(zhe)種情況(kuang)下你(ni)(ni)可(ke)以(yi)(yi)去找(zhao)下懷(huai)(huai)化消(xiao)(xiao)(xiao)協，我(wo)(wo)(wo)(wo)(wo)(wo)又(you)(you)找(zhao)了(le)(le)(le)懷(huai)(huai)化315消(xiao)(xiao)(xiao)協（2266315）他(ta)們(men)(men)說(shuo)(shuo)你(ni)(ni)只(zhi)(zhi)(zhi)有(you)(you)(you)去重新找(zhao)第三(san)方鑒(jian)(jian)(jian)(jian)定(ding)(ding)(ding)(ding)，給(gei)(gei)了(le)(le)(le)我(wo)(wo)(wo)(wo)(wo)(wo)長(chang)(chang)(chang)沙(sha)2家第三(san)方鑒(jian)(jian)(jian)(jian)定(ding)(ding)(ding)(ding)的(de)(de)(de)(de)(de)(de)(de)電(dian)(dian)(dian)(dian)話(hua)，打電(dian)(dian)(dian)(dian)話(hua)詢(xun)問(wen)(wen)后(hou)(hou)(hou)(hou)被告知(zhi)：做(zuo)這(zhe)(zhe)(zhe)(zhe)樣(yang)(yang)(yang)的(de)(de)(de)(de)(de)(de)(de)鑒(jian)(jian)(jian)(jian)定(ding)(ding)(ding)(ding)一般需要(yao)支出(chu)(chu)約(yue)1萬(wan)元(yuan)左右的(de)(de)(de)(de)(de)(de)(de)鑒(jian)(jian)(jian)(jian)定(ding)(ding)(ding)(ding)費(fei)(fei)(fei)用。我(wo)(wo)(wo)(wo)(wo)(wo)問(wen)(wen)：“你(ni)(ni)們(men)(men)曾經(jing)做(zuo)過這(zhe)(zhe)(zhe)(zhe)樣(yang)(yang)(yang)的(de)(de)(de)(de)(de)(de)(de)鑒(jian)(jian)(jian)(jian)定(ding)(ding)(ding)(ding)嗎？你(ni)(ni)們(men)(men)的(de)(de)(de)(de)(de)(de)(de)鑒(jian)(jian)(jian)(jian)定(ding)(ding)(ding)(ding)依(yi)據是(shi)(shi)(shi)(shi)(shi)(shi)什(shen)么？你(ni)(ni)們(men)(men)的(de)(de)(de)(de)(de)(de)(de)技(ji)術鑒(jian)(jian)(jian)(jian)定(ding)(ding)(ding)(ding)結(jie)果(guo)(guo)(guo)能被長(chang)(chang)(chang)虹(hong)(hong)(hong)廠家認同(tong)(tong)嗎？”他(ta)們(men)(men)說(shuo)(shuo)：“以(yi)(yi)前也(ye)沒有(you)(you)(you)做(zuo)過這(zhe)(zhe)(zhe)(zhe)種鑒(jian)(jian)(jian)(jian)定(ding)(ding)(ding)(ding)，所(suo)(suo)(suo)以(yi)(yi)不(bu)(bu)(bu)好(hao)說(shuo)(shuo)。” 想(xiang)請求315網(wang)站的(de)(de)(de)(de)(de)(de)(de)幫助，請問(wen)(wen)能不(bu)(bu)(bu)能找(zhao)到這(zhe)(zhe)(zhe)(zhe)樣(yang)(yang)(yang)一個(ge)(ge)真正具有(you)(you)(you)這(zhe)(zhe)(zhe)(zhe)樣(yang)(yang)(yang)資格的(de)(de)(de)(de)(de)(de)(de)鑒(jian)(jian)(jian)(jian)定(ding)(ding)(ding)(ding)機構，如果(guo)(guo)(guo)所(suo)(suo)(suo)出(chu)(chu)的(de)(de)(de)(de)(de)(de)(de)費(fei)(fei)(fei)用只(zhi)(zhi)(zhi)是(shi)(shi)(shi)(shi)(shi)(shi)電(dian)(dian)(dian)(dian)視(shi)(shi)(shi)機的(de)(de)(de)(de)(de)(de)(de)購(gou)買費(fei)(fei)(fei)用，我(wo)(wo)(wo)(wo)(wo)(wo)愿意做(zuo)這(zhe)(zhe)(zhe)(zhe)樣(yang)(yang)(yang)的(de)(de)(de)(de)(de)(de)(de)鑒(jian)(jian)(jian)(jian)定(ding)(ding)(ding)(ding)，我(wo)(wo)(wo)(wo)(wo)(wo)只(zhi)(zhi)(zhi)想(xiang)討一個(ge)(ge)說(shuo)(shuo)法(fa)，我(wo)(wo)(wo)(wo)(wo)(wo)相信，沒做(zuo)虧(kui)心事(shi)，不(bu)(bu)(bu)怕鬼敲門。 另外對于(yu)長(chang)(chang)(chang)虹(hong)(hong)(hong)給(gei)(gei)出(chu)(chu)的(de)(de)(de)(de)(de)(de)(de)鑒(jian)(jian)(jian)(jian)定(ding)(ding)(ding)(ding)我(wo)(wo)(wo)(wo)(wo)(wo)非常(chang)不(bu)(bu)(bu)認同(tong)(tong)，我(wo)(wo)(wo)(wo)(wo)(wo)有(you)(you)(you)幾(ji)(ji)點疑(yi)問(wen)(wen)： 1.長(chang)(chang)(chang)虹(hong)(hong)(hong)的(de)(de)(de)(de)(de)(de)(de)鑒(jian)(jian)(jian)(jian)定(ding)(ding)(ding)(ding)依(yi)據是(shi)(shi)(shi)(shi)(shi)(shi)什(shen)么？長(chang)(chang)(chang)虹(hong)(hong)(hong)的(de)(de)(de)(de)(de)(de)(de)鑒(jian)(jian)(jian)(jian)定(ding)(ding)(ding)(ding)的(de)(de)(de)(de)(de)(de)(de)標準是(shi)(shi)(shi)(shi)(shi)(shi)什(shen)么？是(shi)(shi)(shi)(shi)(shi)(shi)國家認可(ke)的(de)(de)(de)(de)(de)(de)(de)嗎？ 2.憑(ping)借照的(de)(de)(de)(de)(de)(de)(de)幾(ji)(ji)張相片(pian)，在(zai)外屏(ping)(ping)一點沒有(you)(you)(you)損(sun)壞(huai)，而內屏(ping)(ping)卻(que)會出(chu)(chu)現(xian)這(zhe)(zhe)(zhe)(zhe)樣(yang)(yang)(yang)的(de)(de)(de)(de)(de)(de)(de)裂紋的(de)(de)(de)(de)(de)(de)(de)情況(kuang)下就可(ke)以(yi)(yi)鑒(jian)(jian)(jian)(jian)定(ding)(ding)(ding)(ding)為是(shi)(shi)(shi)(shi)(shi)(shi)受(shou)外力所(suo)(suo)(suo)致嗎？那(nei)要(yao)多(duo)大的(de)(de)(de)(de)(de)(de)(de)外力才可(ke)以(yi)(yi)隔空打物？要(yao)怎么樣(yang)(yang)(yang)做(zuo)才能做(zuo)到，不(bu)(bu)(bu)傷(shang)(shang)外屏(ping)(ping)僅傷(shang)(shang)內屏(ping)(ping)，我(wo)(wo)(wo)(wo)(wo)(wo)可(ke)沒有(you)(you)(you)氣功。 下面(mian)附圖是(shi)(shi)(shi)(shi)(shi)(shi)自(zi)(zi)拍的(de)(de)(de)(de)(de)(de)(de)內屏(ping)(ping)自(zi)(zi)裂圖片(pian)：（外屏(ping)(ping)隨(sui)(sui)你(ni)(ni)從什(shen)么角度拍都可(ke)以(yi)(yi)看到是(shi)(shi)(shi)(shi)(shi)(shi)完好(hao)的(de)(de)(de)(de)(de)(de)(de)） 我(wo)(wo)(wo)(wo)(wo)(wo)家電(dian)(dian)(dian)(dian)視(shi)(shi)(shi)柜，純實木造，大人在(zai)上(shang)面(mian)也(ye)可(ke)蹦三(san)跳而不(bu)(bu)(bu)會輕易移動搖晃，桌面(mian)距外沿尚有(you)(you)(you)45公分，一般頭高于(yu)桌面(mian)的(de)(de)(de)(de)(de)(de)(de)小小孩是(shi)(shi)(shi)(shi)(shi)(shi)根本(ben)手(shou)觸(chu)不(bu)(bu)(bu)到，更(geng)別說(shuo)(shuo)我(wo)(wo)(wo)(wo)(wo)(wo)家沒有(you)(you)(you)這(zhe)(zhe)(zhe)(zhe)樣(yang)(yang)(yang)頑(wan)皮的(de)(de)(de)(de)(de)(de)(de)孩子。 說(shuo)(shuo)明(ming)： 1.自(zi)(zi)購(gou)買之日起(qi)，電(dian)(dian)(dian)(dian)視(shi)(shi)(shi)機運送(song)，安(an)裝、檢查(cha)分別是(shi)(shi)(shi)(shi)(shi)(shi)步(bu)(bu)步(bu)(bu)高送(song)貨，長(chang)(chang)(chang)虹(hong)(hong)(hong)安(an)裝、本(ben)人檢查(cha)。 2.自(zi)(zi)安(an)裝好(hao)之后(hou)(hou)(hou)(hou)，本(ben)人是(shi)(shi)(shi)(shi)(shi)(shi)嚴格按照保(bao)修卡上(shang)的(de)(de)(de)(de)(de)(de)(de)《使(shi)(shi)用說(shuo)(shuo)明(ming)書(shu)》使(shi)(shi)用。未移動，未懸掛，未擊(ji)打。安(an)放平(ping)穩(wen)，決(jue)對通風。 3.我(wo)(wo)(wo)(wo)(wo)(wo)是(shi)(shi)(shi)(shi)(shi)(shi)一個(ge)(ge)平(ping)民(min)老百姓，我(wo)(wo)(wo)(wo)(wo)(wo)不(bu)(bu)(bu)知(zhi)道自(zi)(zi)己買臺(tai)電(dian)(dian)(dian)(dian)視(shi)(shi)(shi)機還要(yao)預(yu)備好(hao)第三(san)方鑒(jian)(jian)(jian)(jian)定(ding)(ding)(ding)(ding)機構的(de)(de)(de)(de)(de)(de)(de)資料(liao)，所(suo)(suo)(suo)以(yi)(yi)我(wo)(wo)(wo)(wo)(wo)(wo)也(ye)不(bu)(bu)(bu)知(zhi)道誰(shui)才是(shi)(shi)(shi)(shi)(shi)(shi)合(he)格的(de)(de)(de)(de)(de)(de)(de)第三(san)方鑒(jian)(jian)(jian)(jian)定(ding)(ding)(ding)(ding)機構. 5.網(wang)上(shang)收(shou)集的(de)(de)(de)(de)(de)(de)(de)部(bu)(bu)(bu)(bu)份長(chang)(chang)(chang)虹(hong)(hong)(hong)電(dian)(dian)(dian)(dian)視(shi)(shi)(shi)機所(suo)(suo)(suo)出(chu)(chu)現(xian)的(de)(de)(de)(de)(de)(de)(de)同(tong)(tong)類(lei)現(xian)象，做(zuo)為附件，以(yi)(yi)做(zuo)參考(kao)。 5.這(zhe)(zhe)(zhe)(zhe)樣(yang)(yang)(yang)的(de)(de)(de)(de)(de)(de)(de)電(dian)(dian)(dian)(dian)視(shi)(shi)(shi)機質量怎么還敢用，不(bu)(bu)(bu)怕一萬(wan)，就怕萬(wan)一爆炸了(le)(le)(le)，傷(shang)(shang)到人怎么辦？這(zhe)(zhe)(zhe)(zhe)樣(yang)(yang)(yang)的(de)(de)(de)(de)(de)(de)(de)情況(kuang)不(bu)(bu)(bu)是(shi)(shi)(shi)(shi)(shi)(shi)沒有(you)(you)(you)呀(ya)！