我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)家海(hai)(hai)(hai)爾(er)(er)42寸平板電(dian)(dian)(dian)(dian)(dian)(dian)(dian)視(shi)購(gou)機時(shi)間2年左右(you)，于(yu)9月(yue)(yue)10號發現屏(ping)幕左側大(da)約有(you)(you)(you)10厘米(mi)寬(kuan)的(de)(de)(de)花屏(ping)，9月(yue)(yue)15日(ri)(ri)通(tong)(tong)過(guo)銷(xiao)售(shou)門店(dian)(dian)（海(hai)(hai)(hai)爾(er)(er)火車頭店(dian)(dian)）撥打了(le)(le)(le)(le)大(da)名(ming)縣迅達(da)家電(dian)(dian)(dian)(dian)(dian)(dian)(dian)維(wei)修(xiu)(xiu)有(you)(you)(you)限公(gong)司(si)(si)（海(hai)(hai)(hai)爾(er)(er)官(guan)方維(wei)修(xiu)(xiu)網(wang)點），他(ta)(ta)(ta)們(men)(men)(men)(men)(men)說(shuo)(shuo)(shuo)(shuo)(shuo)抽時(shi)間讓維(wei)修(xiu)(xiu)人(ren)(ren)(ren)員(yuan)過(guo)去看看，等到9月(yue)(yue)17日(ri)(ri)，他(ta)(ta)(ta)們(men)(men)(men)(men)(men)仍沒(mei)有(you)(you)(you)來(lai)人(ren)(ren)(ren)檢(jian)修(xiu)(xiu)，我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)們(men)(men)(men)(men)(men)又(you)(you)通(tong)(tong)過(guo)銷(xiao)售(shou)門店(dian)(dian)給(gei)(gei)(gei)他(ta)(ta)(ta)們(men)(men)(men)(men)(men)打電(dian)(dian)(dian)(dian)(dian)(dian)(dian)話(hua)(hua)(hua)(hua)(hua)(hua)(hua)，才有(you)(you)(you)人(ren)(ren)(ren)來(lai)我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)家查看，維(wei)修(xiu)(xiu)人(ren)(ren)(ren)員(yuan)說(shuo)(shuo)(shuo)(shuo)(shuo)是(shi)(shi)屏(ping)壞了(le)(le)(le)(le)（維(wei)修(xiu)(xiu)人(ren)(ren)(ren)員(yuan)去看時(shi)屏(ping)幕已(yi)經(jing)有(you)(you)(you)一(yi)(yi)半是(shi)(shi)黑(hei)屏(ping)了(le)(le)(le)(le)），需要向公(gong)司(si)(si)申(shen)(shen)請換屏(ping)，大(da)概需要一(yi)(yi)周左右(you)的(de)(de)(de)時(shi)間，我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)們(men)(men)(men)(men)(men)說(shuo)(shuo)(shuo)(shuo)(shuo)盡(jin)快給(gei)(gei)(gei)申(shen)(shen)請吧。我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)們(men)(men)(men)(men)(men)一(yi)(yi)直等于(yu)9月(yue)(yue)30日(ri)(ri)，還(huan)(huan)沒(mei)有(you)(you)(you)給(gei)(gei)(gei)修(xiu)(xiu)，我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)們(men)(men)(men)(men)(men)再(zai)次打電(dian)(dian)(dian)(dian)(dian)(dian)(dian)話(hua)(hua)(hua)(hua)(hua)(hua)(hua)給(gei)(gei)(gei)大(da)名(ming)縣迅達(da)家電(dian)(dian)(dian)(dian)(dian)(dian)(dian)維(wei)修(xiu)(xiu)有(you)(you)(you)限公(gong)司(si)(si)，他(ta)(ta)(ta)們(men)(men)(men)(men)(men)說(shuo)(shuo)(shuo)(shuo)(shuo)還(huan)(huan)沒(mei)有(you)(you)(you)申(shen)(shen)請下(xia)來(lai)，還(huan)(huan)得(de)等3-4天，我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)們(men)(men)(men)(men)(men)說(shuo)(shuo)(shuo)(shuo)(shuo)國(guo)(guo)慶節孩(hai)子都放假了(le)(le)(le)(le)，沒(mei)有(you)(you)(you)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)視(shi)看，請盡(jin)快給(gei)(gei)(gei)修(xiu)(xiu)吧！又(you)(you)等到10月(yue)(yue)8號，他(ta)(ta)(ta)們(men)(men)(men)(men)(men)說(shuo)(shuo)(shuo)(shuo)(shuo)屏(ping)還(huan)(huan)沒(mei)有(you)(you)(you)申(shen)(shen)請到！我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)們(men)(men)(men)(men)(men)特(te)別(bie)(bie)生(sheng)氣為什(shen)么(me)海(hai)(hai)(hai)爾(er)(er)做為全(quan)國(guo)(guo)家電(dian)(dian)(dian)(dian)(dian)(dian)(dian)老大(da)，售(shou)后(hou)(hou)(hou)(hou)服(fu)務(wu)為什(shen)么(me)會這(zhe)么(me)差？？？我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)于(yu)當(dang)天通(tong)(tong)過(guo)網(wang)上(shang)查找，找到了(le)(le)(le)(le)海(hai)(hai)(hai)爾(er)(er)官(guan)網(wang)的(de)(de)(de)售(shou)后(hou)(hou)(hou)(hou)服(fu)務(wu)熱線，我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)進行了(le)(le)(le)(le)網(wang)上(shang)留言反映了(le)(le)(le)(le)此問題，可能(neng)(neng)是(shi)(shi)10月(yue)(yue)9日(ri)(ri)他(ta)(ta)(ta)們(men)(men)(men)(men)(men)把(ba)我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)家電(dian)(dian)(dian)(dian)(dian)(dian)(dian)視(shi)弄(nong)走了(le)(le)(le)(le)，說(shuo)(shuo)(shuo)(shuo)(shuo)是(shi)(shi)換屏(ping)得(de)先(xian)升級，還(huan)(huan)是(shi)(shi)說(shuo)(shuo)(shuo)(shuo)(shuo)大(da)概需要3-4天，我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)們(men)(men)(men)(men)(men)又(you)(you)通(tong)(tong)過(guo)銷(xiao)售(shou)門店(dian)(dian)給(gei)(gei)(gei)大(da)名(ming)迅達(da)公(gong)司(si)(si)打電(dian)(dian)(dian)(dian)(dian)(dian)(dian)話(hua)(hua)(hua)(hua)(hua)(hua)(hua)，銷(xiao)售(shou)門店(dian)(dian)經(jing)理(li)給(gei)(gei)(gei)售(shou)后(hou)(hou)(hou)(hou)說(shuo)(shuo)(shuo)(shuo)(shuo)：“既然你(ni)們(men)(men)(men)(men)(men)不(bu)(bu)能(neng)(neng)修(xiu)(xiu)，為什(shen)么(me)不(bu)(bu)給(gei)(gei)(gei)客戶更換整(zheng)(zheng)機？”售(shou)后(hou)(hou)(hou)(hou)人(ren)(ren)(ren)員(yuan)說(shuo)(shuo)(shuo)(shuo)(shuo)：“你(ni)可不(bu)(bu)能(neng)(neng)給(gei)(gei)(gei)客戶說(shuo)(shuo)(shuo)(shuo)(shuo)可以更換整(zheng)(zheng)機！”也(ye)(ye)不(bu)(bu)知道他(ta)(ta)(ta)們(men)(men)(men)(men)(men)這(zhe)里(li)存在什(shen)么(me)貓膩，為什(shen)么(me)不(bu)(bu)能(neng)(neng)修(xiu)(xiu)了(le)(le)(le)(le)還(huan)(huan)不(bu)(bu)給(gei)(gei)(gei)予更換，并且(qie)銷(xiao)售(shou)門店(dian)(dian)說(shuo)(shuo)(shuo)(shuo)(shuo)可以更換。我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)們(men)(men)(men)(men)(men)又(you)(you)等了(le)(le)(le)(le)3-4天，還(huan)(huan)是(shi)(shi)沒(mei)有(you)(you)(you)結果(guo)。我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)又(you)(you)多次通(tong)(tong)過(guo)網(wang)上(shang)海(hai)(hai)(hai)爾(er)(er)的(de)(de)(de)售(shou)后(hou)(hou)(hou)(hou)投(tou)訴(su)了(le)(le)(le)(le)該事(shi)。終于(yu)海(hai)(hai)(hai)爾(er)(er)售(shou)后(hou)(hou)(hou)(hou)有(you)(you)(you)人(ren)(ren)(ren)給(gei)(gei)(gei)打電(dian)(dian)(dian)(dian)(dian)(dian)(dian)話(hua)(hua)(hua)(hua)(hua)(hua)(hua)，電(dian)(dian)(dian)(dian)(dian)(dian)(dian)話(hua)(hua)(hua)(hua)(hua)(hua)(hua)是(shi)(shi)053288939999，我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)把(ba)事(shi)情(qing)的(de)(de)(de)經(jing)過(guo)反映給(gei)(gei)(gei)了(le)(le)(le)(le)他(ta)(ta)(ta)們(men)(men)(men)(men)(men)，他(ta)(ta)(ta)們(men)(men)(men)(men)(men)說(shuo)(shuo)(shuo)(shuo)(shuo)了(le)(le)(le)(le)解一(yi)(yi)下(xia)情(qing)況(kuang)后(hou)(hou)(hou)(hou)明天會給(gei)(gei)(gei)你(ni)滿(man)意的(de)(de)(de)答(da)復(fu)。但(dan)第二(er)天我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)等了(le)(le)(le)(le)一(yi)(yi)天也(ye)(ye)沒(mei)有(you)(you)(you)人(ren)(ren)(ren)打電(dian)(dian)(dian)(dian)(dian)(dian)(dian)話(hua)(hua)(hua)(hua)(hua)(hua)(hua)給(gei)(gei)(gei)予答(da)復(fu)，我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)們(men)(men)(men)(men)(men)感到特(te)別(bie)(bie)氣憤，“大(da)名(ming)售(shou)后(hou)(hou)(hou)(hou)不(bu)(bu)作(zuo)為，難(nan)道海(hai)(hai)(hai)爾(er)(er)總部(bu)售(shou)后(hou)(hou)(hou)(hou)也(ye)(ye)不(bu)(bu)作(zuo)為嗎(ma)？”我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)們(men)(men)(men)(men)(men)的(de)(de)(de)情(qing)緒(xu)很激動，10月(yue)(yue)16日(ri)(ri)我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)們(men)(men)(men)(men)(men)再(zai)次打了(le)(le)(le)(le)他(ta)(ta)(ta)們(men)(men)(men)(men)(men)的(de)(de)(de)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)話(hua)(hua)(hua)(hua)(hua)(hua)(hua)，他(ta)(ta)(ta)們(men)(men)(men)(men)(men)說(shuo)(shuo)(shuo)(shuo)(shuo)還(huan)(huan)要了(le)(le)(le)(le)解一(yi)(yi)下(xia)情(qing)況(kuang)，16日(ri)(ri)上(shang)午他(ta)(ta)(ta)們(men)(men)(men)(men)(men)給(gei)(gei)(gei)我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)打電(dian)(dian)(dian)(dian)(dian)(dian)(dian)話(hua)(hua)(hua)(hua)(hua)(hua)(hua)還(huan)(huan)是(shi)(shi)勸慰的(de)(de)(de)話(hua)(hua)(hua)(hua)(hua)(hua)(hua)，說(shuo)(shuo)(shuo)(shuo)(shuo)得(de)大(da)名(ming)售(shou)后(hou)(hou)(hou)(hou)申(shen)(shen)請（3-4天），然后(hou)(hou)(hou)(hou)公(gong)司(si)(si)發貨（5-6天），這(zhe)樣一(yi)(yi)說(shuo)(shuo)(shuo)(shuo)(shuo)，他(ta)(ta)(ta)們(men)(men)(men)(men)(men)又(you)(you)得(de)讓我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)們(men)(men)(men)(men)(men)至少等上(shang)10天時(shi)間才能(neng)(neng)維(wei)修(xiu)(xiu)，具體什(shen)么(me)時(shi)候修(xiu)(xiu)好，誰都說(shuo)(shuo)(shuo)(shuo)(shuo)不(bu)(bu)清。我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)接(jie)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)話(hua)(hua)(hua)(hua)(hua)(hua)(hua)一(yi)(yi)聽他(ta)(ta)(ta)們(men)(men)(men)(men)(men)這(zhe)樣說(shuo)(shuo)(shuo)(shuo)(shuo)，我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)給(gei)(gei)(gei)他(ta)(ta)(ta)們(men)(men)(men)(men)(men)說(shuo)(shuo)(shuo)(shuo)(shuo)：“如(ru)果(guo)我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)們(men)(men)(men)(men)(men)換位(wei)思考，假如(ru)你(ni)作(zuo)為消(xiao)費(fei)如(ru)果(guo)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)視(shi)壞了(le)(le)(le)(le)一(yi)(yi)個(ge)月(yue)(yue)不(bu)(bu)能(neng)(neng)看，你(ni)有(you)(you)(you)何感受？”他(ta)(ta)(ta)們(men)(men)(men)(men)(men)說(shuo)(shuo)(shuo)(shuo)(shuo)：“我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)不(bu)(bu)看電(dian)(dian)(dian)(dian)(dian)(dian)(dian)視(shi)！”難(nan)道這(zhe)是(shi)(shi)做為一(yi)(yi)個(ge)公(gong)司(si)(si)售(shou)后(hou)(hou)(hou)(hou)主(zhu)管說(shuo)(shuo)(shuo)(shuo)(shuo)的(de)(de)(de)話(hua)(hua)(hua)(hua)(hua)(hua)(hua)嗎(ma)？難(nan)道我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)們(men)(men)(men)(men)(men)買電(dian)(dian)(dian)(dian)(dian)(dian)(dian)視(shi)不(bu)(bu)看，在家里(li)放著嗎(ma)？那我(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)(wo)們(men)(men)(men)(men)(men)還(huan)(huan)買它還(huan)(huan)有(you)(you)(you)何用？？？